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Drayton Manor Park

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ADMISSION TICKETS (1)
Drayton Manor Theme Park Admission Ticket
From US$62.64*
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ADMISSION TICKETS (1)
Drayton Manor Theme Park Admission Ticket
From US$62.64*
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
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Traveller Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“thomas land”(2,495 reviews)
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“g force”(230 reviews)
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Contact
Drayton Manor Theme Park Theme Park Drayton Manor Drive, Tamworth B78 3TJ, England
Website
+44 844 472 1950
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Reviews (6,123)
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2,638
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356
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1 - 10 of 6,084 reviews
Reviewed yesterday via mobile

We went to Drayton Manor for my sons 3rd birthday and can't thank the park enough for making it so special! All the staff were lovely and wished him happy birthday and made him feel so special. The rides were brilliant and my sons loved...More

Date of experience: February 2019
Thank l0u612
Reviewed 2 days ago via mobile

Fantastic!!!! The rides at Thomas land were perfect for my 3 year old. We went in October and there were hardly any queues especially around 3pm it was completely quiet. Also had a fab meal at the grill restaraunt there, followed by a lovely stay...More

Date of experience: October 2018
Thank Josieroachie
Reviewed 3 days ago via mobile

Really wasn’t expecting too much as it was inexpensive to get in but was blown away by the place. Just fantastic and had everything for all age kids. My kids are 3 and 8 and my 8 year old just loved it too. From Thomas...More

Date of experience: February 2019
Thank leanneg741
Reviewed 3 days ago via mobile

What a great place for family. I was just looking for a nice park for my daughter and saw this interesting theme park. This is our first time here but I can't believe how beautiful and interesting the Thomas land was. My daughter was so...More

Date of experience: February 2019
Thank Bunmi O
Reviewed 5 days ago via mobile

We stayed at the hotel to visit Thomas Land for our son’s birthday yesterday. We found the hotel perfect, room was great, and staff were lovely. We had a buffet breakfast to start our day yesterday and our son enjoyed getting excited and mingling with...More

Date of experience: February 2019
Thank Ange12
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 4 days ago

Hello, Thank you for reviewing your stay at our hotel and your visit to the park. We're very pleased to hear you found our facilities cleaned and that there were other little ones to chat too while having breakfast. We pride ourselves on being a...More

Reviewed 6 days ago via mobile

We headed on our long journey about 9 o’clock, Making our way to Thomas and his friends at Brendam Docks. Arriving in Drayton Manor about ten to eleven. A magical playground like you’d imagine in heaven. “The babies” had both been counting down to this...More

Date of experience: September 2018
3  Thank HippieInLippy
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 4 days ago

Hi there, Thank you very much for sharing your day out with us in a poem! This is a wonderful way to read about your visit to Drayton Manor Park and all the rides you were able to experience. We have shared this to all...More

Reviewed 1 week ago via mobile

When here mainly for Thomas Land. We prebooked tickets and got the parent and child discount that restricts you to the kiddy rides. I assume you get a stamp on your hand when you enter but it's was so windy the day we were there...More

Date of experience: September 2018
Thank 526gs526
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 4 days ago

Hi there, Thank you for reviewing your day out with us, it sounds like your little one really enjoyed visiting Thomas Land! We do not have any tickets that restrict your visit to certain rides, we hope if you visited in main season you were...More

Reviewed 1 week ago via mobile

Not a bad hotel. In fact good. Very clean. Good car parking ideal for nec. Air con came on at 3am. Hot air bursting into the room and not controlled by room control. Had to be controlled by reception. Took ages to cool down previously....More

Date of experience: February 2019
Thank 741pamelat
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 4 days ago

Hi there, We're sorry to hear your hotel stay was not as enjoyable as you had hoped for. We strive to make everyone ones visit to Drayton Manor Park and Hotel an enjoyable one. Please, could you post your review to the hotel Trip Advisor...More

Reviewed 3 weeks ago

I was looking to renew our annual pass which we have had now for 4 consecutive years. Now we find that the only pass on offer is the 'Ultimate Pass' which offers many features we simply do not want or need, a call confirmed this...More

Date of experience: January 2019
Thank K4856BZpaulv
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 2 weeks ago

Hi there, Our brand new Ultimate Pass combines the previous Season Pass and Season Pass Plus. We're sorry you don't agree with the price increase. This brand new pass offers more benefits than any of our previous passes and includes new benefits that have not...More

Reviewed 4 weeks ago via mobile

We visited the winter Christmas with toddlers in Dec, they have a great time, the rides are brill, they were so happy they was able to go on the big green rollercoaster as well as all the rides in Thomas land... the parade at night...More

Date of experience: January 2019
1  Thank leannejoy696
DraytonManorP, Manager at Drayton Manor Park, responded to this reviewResponded 3 weeks ago

Hi there, Thank you for taking the time to review your visit to us during Magical Christmas. We love that you chose to visit us twice in December! It's great to hear you and the little ones were able to experience lots of rides and...More

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Questions & Answers
Ask a question
rmiddleton84
8 February 2019|
Answer
Response from DraytonManorP | Property representative |
Hello, Yes, we have Thomas Land and selected family rides open during February Half Term, no thrill rides., This means we have lots available for all the family to do this half term. Many thanks, DMP
0
Votes
Shelly_mm35
16 January 2019|
AnswerShow all 3 answers
Response from DraytonManorP | Property representative |
Hi there, February Half Term is a great time to visit with the little ones! We have Thomas Land and selected family rides open which are perfect for your daughters' age. The park is usually quieter during this period which... More
0
Votes
NMAI14202426
What do you REALLY do with negative feedback?? I just love how management respond to their TERRIBLE ratings with a standard lip-service of "We are saddened to hear......". ARE THEY SADDENED. NO. Because they do NOTHING about the problems other than sit at their desks and write these pointless messages that defend the problems. TELL YOUR CUSTOMERS WHAT EXACTLY YOU ARE GOING TO DO OR ARE ALREADY DOING TO RESOLVE THE ISSUE.... Don't just keep palming people off with the usual rubbish of "so sorry, do visit again". Writing reviews for Drayton manor seems a pointless effort other than to warn others not to visit. MANAGEMENT - START LISTENING.....REALLY LISTENING to your customers!!! Yes you have the May incident vto deal with but your Park is fast declining so you need to REALLY listen to your customers!!! It seems these terrible reviews get nothing more than happy a cursory glance over and a message to placate customers . I found this to be the case in 99% of management replies. Sorry is NOT good enough..... EXPLAIN what it is you're going to do. EXPLAIN the reasons behind a problem ..... Rather than defend staff, rides breaking diwn, massive queues. Tell a customer that their comment are valuable to the business and thank them for their time in writing.. For ecample, complain NTS about rude staff were met with a "our staff work very hard and have regular training"..... Well none of that helps. TELL the customer that you WILL do something about it... You will investigate, you will review customer service .... Tell them what you DO do about it....perhaps you have 'mystery shoppers '. Firstly though you need to review and adjust how you reply to customers!!!!
26 October 2018|
Answer
Response from GarryLou1 | Reviewed this property |
I totally agree with you , the management didn’t even bother to reply in my email or in my comment in here. They do the so called £80 for 4 offer but you will just be wasting your time queing up, because the park was over... More
-2
Votes