Despite being unable to get a slot to visit Santa and it being absolutely freezing cold we had a great day. It wasn't too busy so no long queues, the decorations and shows were fun the children thoroughly enjoyed. The animals didn' t look very happy perhaps due to the cold weather? some seemed very agitated. The food prices were also quite expensive but overall, the Christmas experience was good and would recommend for younger children.

We went 1st in 2018 for the Christmas event and got a Christmas bauble and the following year a bear. Now they really just getting the cheap stuff they sell in the shops all year round. Also think the adult price is too much just to get a hot chocolate. There was also an ice rink which they still got most of the stuff as it’s stored just inside the pirate adventure former entrance. Even the entertainment outside of Thomas land been cut back and no fireworks this year 😞 The park itself looks lovely for Christmas and having the snow and Ice across the park really adds to the atmosphere.

Today I treated my 3 children to see santa at drayton manor for their Magical Christmas and we loved it. The staff were amazing and could not fault anyone today the grotto was so much fun and the kids loved it It would have been more fun if more rides were open but we knew about this ahead of time. We didn't buy any food as we took our own lunches so can't comment on how the food was. We had one downside to our day which I couldn't get out of my head. That is, the old Ben 10 ride (sorry can't remember what it's called now ) there was an instance of a lady going up the wrong entrance and speaking to the staff very rudely and even calling him an inappropriate name with young children present. I could not fault the 3 members of staff on this ride though they were amazing and stayed very professional. They even went out their way to make the kids smile and happy. I overheard this lady say shes a higher up member of staff. If this is true and that's how management talks to your staff I'm surprised your staff still smile at work and if that is the face of Drayton it's disgusting .. I would of given it higher Stars cause my kids really loved today but that one incident has really stuck with me. Please pass your thanks to the rides staff for an amazing job I wish I grabbed their names now.

This was our 2nd Drayton Manor magical Christmas our first being in 2019 with our then 11 & 6 year old daughters and this visit really was lacking the magic. The amazing ice skating rink that was in place of the dodgems was not there this year, a lot of the rides were not operational and there was no real atmosphere. The grotto experience was quite impersonal, the entrance was nothing special & we were hoarded in groups into small dark areas where there were insufficient seats for children. We went to see Santa and yes he was OK, not so much a jolly soul but in tune with the age of my girls now & they enjoyed their moment with him. Photo price is ridiculous - no actually a total rip-off but they know they’ve got ya and the quality of the photo accessories has significantly reduced. You come out of the grotto & go to a little hut to choose a present from a load of cheap toys, again not very special. We headed off to the gingerbread decorating as we were freezing & hoped this would be an opportunity to get warm, oh no we had to queue first just to get in the hut as it was clearly too small for the demand. Once in we did have an enjoyable time but it wasn’t very warm in there either. Thought we’d then try the Santa show in the cinema, this was ok I guess but that’s about all I can give it but again still freezing cold. What’s missing: reindeer face paints, lovely grotto experience, memorable gift not cheap tat, entertainment outside of Thomas Land and rides. Come on Drayton Manor this has just been a money making exercise - charge loads & give little. Hopefully you’ll rethink for next year. One final note the staff on the whole were all really friendly & in the spirit of the season even though some of them too were shivering from the below zero temperature.

Had a great time here for Christmas. Met mrs Claus, our granddaughter wrote a letter and then visited Santa. Enjoyed all of the rides - perfect for a 3 year old in Thomas land. Unfortunately we never got to decorate a gingerbread man which was part of the package.

Went on a Zoo only day. Park opens later in the year. Nice to walk around to see the animals. Save visit to the Tiger, Lynx and Fishing Cat until later, they're more active then. Only 1 food outlet open, limited choices, best bet is to bring your own food. Staff were lovely though. Don't forget to see the talking birds! Say "hello"!

Disappointed- day out for teenager birthday, on arrival discovered all the thrill rides closed for maintenance. I had been looking at the website several times in the week leading up and saw no mention of this other than the Dino experience. This is half term- surely you ensure the majority of things are open, timing of maintenance should be spread out to limit impact to park. £200 entry, £6 car park, not worth it. Need to be honest online and on entry what is not available- should not have to search out small print. Staff all pleasant and helpful but theme park itself very limited. Zoo is sad and uncomfortable experience. No plans to return.

Had a really great day, the kids loved the rides and seeing the live Dino's (ages 6 and 2) but sadly there were many family's and adults that were pushing Infront of ride ques and the meet and greet ques. This really annoyed me as I was constantly having to wait longer to get on any rides with my children. I also booked this week specifically for the dinosaurs but when we tried to have a meet and greet I felt like the only one actually trying to be in a que, everyone pushed Infront and shoved themselves forward and the staff done nothing about it. Eventually I had to explain to my kids that I don't think we were going to get to see them and left. The rides were good (the ones that were on) and the park was a nice resting spot. The tiger seemed extremely distressed, I wish they let her into the big enclosure but I didn't see this happen all day. For a 2 hour drive away, it was a decent enough day but could have definitely been better. Oh and the shop is Extortion at it's finest

I went in the summer holidays and it's fair to say I was quing out the gates for over 1hoir to get in!! Yet,staff are friendly and the rides are fun. But the wait times are appauling! When I was there the the following rides broke down either people on them: The swings a The malestorm I feel like the park has alot of 'malfunctions' as you will spend 45 minutes in a que and when you get to the front,it breaks.and I feel asthough the small park do it on purpose and it is not worth the money.