Cinebowl- iSkate
Cinebowl- iSkate
3.5
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM
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3.5
150 reviews
Excellent
53
Very good
49
Average
17
Poor
10
Terrible
21
Garry K
3 contributions
Oct 2022 • Family
People in the rink are lovely, smiley and helpful...but £7.50 for the use of a plastic polar bear to keep you up? A bit steep. That would be like charging to have the bumpers up in a game of bowling. A quid would be more like it.
Written 27 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caron B
Stafford, UK141 contributions
Jan 2020
only went to the cinema nice and clean inside seats dont have much leg room but have a drinks holder there is a bar in the complex and some people had bought there drinks in with them to watch the film popcorn is also available. there are stairs to climb up to the cinema rooms there could be lifts but didnt notice them.Bowling looked a bit squashed in also snooker tables and game machines are in the entrance doesnt leave much room to walk around and very noisy for me.Ice skating is also available parking is availble there would return to take granchildren to ice-skating.
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review - we hope to see you again soon!
Written 27 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie Cartwright
Worthing, UK2 contributions
Jan 2024 • Family
The place was tired looking but the ice rink staff are fabulous, friendly and helpful despite being VERY understaffed.
We visited on the 3rd Jan with my family. It was a lot busier than we expected. The poor lady was rushed off her feet between the skate hut, the on-site shop and collecting penguins.
I said to her she was doing an amazing job but there honestly needs to be more staff there. The lady in reception was and the lady serving customers appeared to be the ONLY members of staff present on a busy day.
Overall I WOULD recommend this place as it has good facilities for a fun day out. ( cinema, bowling, pizza). But a note to management is to get a paintbrush out for the walls and employ more staff!
We will be visiting again on our next visit to try other services they have to offer out.
We visited on the 3rd Jan with my family. It was a lot busier than we expected. The poor lady was rushed off her feet between the skate hut, the on-site shop and collecting penguins.
I said to her she was doing an amazing job but there honestly needs to be more staff there. The lady in reception was and the lady serving customers appeared to be the ONLY members of staff present on a busy day.
Overall I WOULD recommend this place as it has good facilities for a fun day out. ( cinema, bowling, pizza). But a note to management is to get a paintbrush out for the walls and employ more staff!
We will be visiting again on our next visit to try other services they have to offer out.
Written 3 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review and feedback. We will take it on board, especially the staff levels as we identified this busy period that more team members at key times would be advantageous.
Written 8 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer279496
1 contribution
Aug 2024 • Family
My daughter has just had a 3 day course with David and she has absolutely loved every minute. She is a very quiet girl and lacks confidence but David instantly made her feel at ease, which isn’t always easy! Throughout the 3 day course EVERYONE has gone above and beyond to be incredibly kind and welcoming. I feel the experience has given her a much needed boost and I know Connie is already desperate to return! Thank you!
Written 21 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the amazing review. We will pass on your comments to David and we are so glad you daughter had a great experience. We look forward to seeing her on future courses and seeing her grow as a skater in the future.
Written 27 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyE723
Staffordshire, UK75 contributions
Mar 2024 • Friends
Fabulous evening with family playing bowling and eating pizza with drinks. The bowling is so much better now that the lanes have been refurbished...it all works very well and a smooth operation, too.
BIG mention to staff member jenny, who was polite and professional throughout and made us all feel very welcome. Thank you so much 😊👍
We will be back again soon.
BIG mention to staff member jenny, who was polite and professional throughout and made us all feel very welcome. Thank you so much 😊👍
We will be back again soon.
Written 22 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review and we are very glad you enjoyed the new lanes. I will pass on your comments to Jenny and it's great to hear how welcome she made you feel. Look forward to seeing you back again.
Written 25 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cathy
Bournemouth, UK2 contributions
Aug 2024 • Family
This is one of 2 businesses that made me download trip advisor.
I have been coming to this place for years and I love to see how it’s developed. Yes don’t get me wrong a year ago it was needing a revamp. But they did one! New bowling lanes are 10/10. The UV lighting and new system is much better. The ice rink is smaller than many but lovely staff. The cinema hasn’t really changed but still enforces the same high standards.
I am glad money is / has been spent on this place as it’s well worth it.
Only thing I’d suggest is to ensure the hot water is warmer on the rink.
I have been coming to this place for years and I love to see how it’s developed. Yes don’t get me wrong a year ago it was needing a revamp. But they did one! New bowling lanes are 10/10. The UV lighting and new system is much better. The ice rink is smaller than many but lovely staff. The cinema hasn’t really changed but still enforces the same high standards.
I am glad money is / has been spent on this place as it’s well worth it.
Only thing I’d suggest is to ensure the hot water is warmer on the rink.
Written 10 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the great review and we are so pleased you have enjoyed the investment we have put into the site. We look forward to seeing you again.
Written 20 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen J
2 contributions
Jan 2024 • Couples
I had looked up the price online which was £10.90 per person but upon arrival was charged £31.50 total. The rink is tiny and the facilities aren't great. Also couldn't get a refund so we left after 15 minutes. Very disappointed
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi. Thank you for your review. I am not sure what prices you reviewed online but can confirm the price is £12.90 per person and then skate hire is an additional £2.80. I expect you must not have realised that when reviewing our online prices and I would also assume the £31.50 you were charged was for multiple skaters and not for one person. Hopefully this clarifies everything for you.
Written 8 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ang g
2 contributions
Feb 2023 • Family
We paid nearly £20 for 1 game for 3 people.
Out of 8 lanes, 2 lanes weren’t operational, we were moved lanes after 1 ball was bowled as there was a fault, then when we were moved the lane malfunctioned about 6 times during just one game.
The staff were amazing - really friendly and fixed straight away but they must get so frustrated with constantly having to fix the issues and handle the complaints about the bowling experience.
There was just one other family in that also had to have their lane fixed a number of times and weren’t able to finish their second game as they’d run out of time (probably because they were having to spend time getting someone to get the lane reset).
The bowling needs some investment as it was not fit for purpose - the mechanisms shouldn’t malfunction that often on multiple lanes, it just wasn’t an enjoyable visit as we’re constantly having to stop play to get the staff to reset the lanes or go in the back to remove a pin that had gotten stuck.
Out of 8 lanes, 2 lanes weren’t operational, we were moved lanes after 1 ball was bowled as there was a fault, then when we were moved the lane malfunctioned about 6 times during just one game.
The staff were amazing - really friendly and fixed straight away but they must get so frustrated with constantly having to fix the issues and handle the complaints about the bowling experience.
There was just one other family in that also had to have their lane fixed a number of times and weren’t able to finish their second game as they’d run out of time (probably because they were having to spend time getting someone to get the lane reset).
The bowling needs some investment as it was not fit for purpose - the mechanisms shouldn’t malfunction that often on multiple lanes, it just wasn’t an enjoyable visit as we’re constantly having to stop play to get the staff to reset the lanes or go in the back to remove a pin that had gotten stuck.
Written 20 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are aware of the lane issues we are having at present and rest assured we are doing our best to deal with the problems that arise and are looking to invest in the lanes in the future . I am pleased that the staff did a great job looking after you in unfortunate circumstances and i will pass that feedback onto them. I do hope your next visit to Cinebowl is improved.
Written 28 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RR
15 contributions
Nov 2023 • Family
Absolute rip off. Paid around £45 for myself, partner and our toddler, then asked if we could use the penguin for my daughter (obviously can’t skate) and had to pay £7!!! What a joke. Every other place I’ve ever been have the penguins/polar bears on for the young children. Ice ring is tiny and had to wait about 10 minutes for a drink. Took my daughter to the toilet and couldn’t believe how disgusting they were, dirt all over the sink and wee all over the seat! The best laugh is, one guy even helped himself to a polar bear as the member of staff completely disappeared.
Written 11 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry to hear you didn't feel you received value for money on your visit. I will look into the standards you suggested were not upto expectations and ensure they are improved immediately.
Written 13 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nigel B
Stoke-on-Trent, UK6 contributions
Oct 2021
Booked tickets for the new Bond film for Saturday 2nd October. I mistakenly booked the wrong time and only noticed this when I opened my email to get the tickets when in the queue at the cinema. I mentioned this and asked could my booking be moved to another time or date or could I have a refund. The extremely rude deputy manager that I spoke to told me I had no chance as it was my mistake (charming attitude).Despite remonstrating with him he became even more rude and aggressive and turned his back on me(even more charming) I asked to speak to his superiors to be told they were not there but I would be wasting my time. He said the only way I would see this film would be to pay again. I tried to speak to the Manager called Bethan Ingles who wouldn't take the call or answer my email either on Monday 4th October. My wife managed to speak to her and she too refused to help because I had left a bad review on Google. Bethan, you're missing the point here as if I was given a bit of respect and a bit of goodwill to sort the problem on Saturday you would have been looking at a 5 star review for good customer service. If you and your team don't learn from this and change your policies you will continue to upset customers and get bad reviews
Written 4 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm coming here Saturday for the £15 combo deal of bowling, skating and cinema. Just wondering how much it is for skate hire on top?
Written 4 September 2017
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