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26Reviews1Q&A
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Sarah J wrote a review Sep 2020
1 contribution
First time at Pirates Landing today with my 19 month old, and was very impressed - lots of hand-wash and hand gel stations, very clean, not over crowded and friendly, helpful staff. A very good first experience!
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Date of experience: September 2020
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m124nda2018 wrote a review Mar 2020
Yateley, United Kingdom52 contributions23 helpful votes
I had arranged a kids party and the staff were really helpful with increasing numbers. Then COVID 19 hit us and we were the week before lockdown started. There were calls about cleanliness and cleaning and what do they do. So open and honest and willing to show me all their documents. We had two party helpers on the day, who helped all the kids wash their hands. Food was plentiful & was devoured. The thing I found amazing, compared to other soft play parties, there were no raised voices or shouting to get attention, the kids followed the staff like little pied piper kids. Parents all said how relaxing it was (for a party of nearly 40 kids). Well done team in quite hard times, you did us proud. Hope you get through the closures and we look forward to supporting you the otherside. take care
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Date of experience: March 2020
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Mark D wrote a review Jan 2020
Camberley, United Kingdom433 contributions84 helpful votes
Friendly staff, plenty of seating and the kids loved it. Overall very clean however the play area does need a good clean. Both kids and us have dirty knees and hands from climbing around. More than was expected. Sweet wrappers etc in the play area.
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Date of experience: January 2020
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Laura W wrote a review Jan 2020
Farnborough, United Kingdom25 contributions4 helpful votes
Very impressed with this soft place first time visited with friends. My 3yr old son loved it, lots for him to do. Nice play area for under 3yrs aswell. Coffees and Panies were very nice. We not criticism would be there wasn’t much hot food for the kids. Definitely go again and would recommend.
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Date of experience: January 2020
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Layla wrote a review Sep 2019
Farnborough, United Kingdom1 contribution
Have been coming to pirates landing for several months now, always clean, serve great coffee and I have to say all the staff are brilliant. Very helpful and friendly, and they now recognise me as being a returning customer. Pirates landing also saved us in our time of need for a last minute party booking for my sons 1st birthday due to bad weather and were very accommodating. Highly recommend!
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Date of experience: September 2019
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