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Review Highlights
the place is run by children.

The centre has some basic rules: No mobiles - I watched at least 10 adults including a member of... read more

Reviewed 4 weeks ago
flatsindagenham
,
London, United Kingdom
via mobile
No phones/food/drink in the trampoline area

Visited Croydon Oxygen today. Not too busy, but nobody making sure the safety films were observed... read more

Reviewed 4 January 2019
Triplemum2014
,
London, United Kingdom
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Traveller Overview
  • Excellent26%
  • Very good22%
  • Average17%
  • Poor12%
  • Terrible23%
Travellers talk about
“foam pit”(9 reviews)
“bear grylls”(4 reviews)
“cafe seating”(2 reviews)
About
We're Oxygen & we're the most bouncy trampoline park in town! 100’s of trampolines to explore, a giant airbag to practice your skills, special play areas for toddlers, speed reaction games, Olympic standard performance trampolines, the Bear Grylls...more
Suggested duration: 1-2 hours
Contact
Colonnades 619 Purley Way | Unit 5, The Colonnades, Croydon CR0 4RQ, England
Website
+44 333 200 0349
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Reviews (110)
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All reviews foam pit bear grylls cafe seating fitness area jump off different activities day pass at busy times pizza hut lots of fun young staff booked online rainy day half term kids love shay bouncing
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1 - 10 of 110 reviews
Reviewed 3 days ago via mobile

Children had a good time but lack of rules being put into place made it extremely unsafe. Staff were not even watching, often stood talking to one another. Children had no briefing and sadly we won’t be returning. Even raised my concerns with several staff...More

Date of experience: December 2018
Thank Louise H
SheenyL2, Sales Supervisor at Oxygen Freejumping, responded to this reviewResponded 2 days ago

Hello, Thank you for your feedback. Apologies that you didn't have a great experience. I have passed your comments over to the Croydon team.

Reviewed 1 week ago via mobile

I booked a fitness class and was charged online. I then discovered on the day that they had cancelled the class without informing me and had still charged me!

Date of experience: February 2019
Thank 820Catherine_ll
SheenyL2, Sales Supervisor. at Oxygen Freejumping, responded to this reviewResponded 5 days ago

Hello, Apologies! Please call our head office who will be able to assist with this.

Reviewed 1 week ago via mobile

Absolutely loved the experience. We went for the party package and I have only good memories of the event. The eleven year olds loved the briefing session, followed by an hour of blissful jumping and then enjoyed the 30 min buddy time in a small...More

Date of experience: February 2019
Thank Bicchu14
SheenyL2, Sales Manager at Oxygen Freejumping, responded to this reviewResponded 1 week ago

Hello, Thank you for your 5* review and feedback! We look forward to seeing you again soon!

Reviewed 2 weeks ago via mobile

We booked the early under 5 years old session and the kids had a wonderful time. There have so much more than just trampolines - a little soft play section, a massive foam pit, ball games etc..

Date of experience: February 2019
Thank annacrowther
SheenyL2, Sales Supervisor at Oxygen Freejumping, responded to this reviewResponded 2 weeks ago

Hello, Thank you for your 5* review and feedback!

Reviewed 2 weeks ago via mobile

I’ve read some of the previous reviews and I do agree that there are lots of young staff working here but my experience for my daughters birthday party was great. I have to give a massive shout out and thank you to Nathan. He went...More

Date of experience: February 2019
Thank Louchlosum
SheenyL2, Sales Supervisor at Oxygen Freejumping, responded to this reviewResponded 2 weeks ago

Hello, Thank you for your 5* review and feedback!

Reviewed 4 weeks ago via mobile

The centre has some basic rules: No mobiles - I watched at least 10 adults including a member of staff with their mobile out on the jump court. This has terrible child safeguarding issues. No food or drink - Half a dozen people drink on...More

Date of experience: January 2019
1  Thank flatsindagenham
SheenyL2, Sales Supervisor. at Oxygen Freejumping, responded to this reviewResponded 4 weeks ago

Hello, Thank you for your feedback! I have passed this onto the Croydon team.

Reviewed 12 January 2019 via mobile

Took my 8 year old as a treat Saturday 5pm. Had a look and it said good availability! The place was packed. Every trampoline was taken! So many kids just running over the trampolines so you couldn’t bounce. The high jump was closed, the little...More

Date of experience: January 2019
1  Thank jaimegriff
SheenyL2, Sales Supervisor. at Oxygen Freejumping, responded to this reviewResponded 13 January 2019

Hello, We take feedback like this very seriously. I have passed it over to the Croydon team.

Reviewed 10 January 2019 via mobile

As a family we decided to hold my sons 4th birthday party at the Croydon branch. I chose the Gold package which consists of . 1 HOUR BOUNCING 30 MINUTES IN THE ROOM JUMP SOCKS FOR ALL YOUR GUEST SQUASH (only in the party room they can...More

Date of experience: December 2018
1  Thank 776rhib
SheenyL2, Sales Supervisor. at Oxygen Freejumping, responded to this reviewResponded 10 January 2019

Hello, We take feedback like this seriously. I have passed your comments onto the Croydon team. They will be in touch shortly!

Reviewed 4 January 2019

Visited Croydon Oxygen today. Not too busy, but nobody making sure the safety films were observed or followed. Two young grown ups had their phones with them, one put it down on the side where she was jumping, I nearly jumped on the phone. Asked...More

Date of experience: January 2019
1  Thank Triplemum2014
SheenyL2, Sales Supervisor at Oxygen Freejumping, responded to this reviewResponded 7 January 2019

Hello, Thank you for your feedback, I have passed this onto the Croydon team. Apologies if you felt you didn't have an amazing experience!

Reviewed 1 January 2019 via mobile

We had a great time, It’s entertainment for the adults , teens and young children !! Would definitely return .

Date of experience: January 2019
Thank 880missyr
SheenyL2, Sales Supervisor at Oxygen Freejumping, responded to this reviewResponded 2 January 2019

Hello, Thank you for your 4* review and feedback!

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Questions & Answers
Ask a question
LizC2272
24 February 2018|
AnswerShow all 2 answers
Response from javwrites | Reviewed this property |
Car park is situated outside the free jumping venue, as it is situated in a retail park, there are other shops there and plenty of bay parking spaces to use, all free too so no need to pay and display.
0
Votes
Cruiser746632
5 January 2018|
AnswerShow all 2 answers
Response from SheenyL2 | Property representative |
Hello. On a weekend or during school holidays we are very busy. We do have peaceful play sessions which is ideal for jumpers with autism. The dates and times for this can be found on the Oxygen website.
0
Votes