TeamSport Indoor Go Karting Brighton

TeamSport Indoor Go Karting Brighton, Lancing: Hours, Address, TeamSport Indoor Go Karting Brighton Reviews: 4.5/5

TeamSport Indoor Go Karting Brighton

TeamSport Indoor Go Karting Brighton
4.5
Game & Entertainment Centres
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
9:00 AM - 11:00 PM
Popular mentions

4.5
208 reviews
Excellent
144
Very good
36
Average
10
Poor
7
Terrible
11

PirloParty
Royal Tunbridge Wells, UK74 contributions
Dissapointingly canceled minutes before due to a roof leak
Oct 2021 • Friends
Turned up and the team were running late so our 1.15 race was scheduled to run at after 1.30

Then 5 minutes before our session the centre closed for the day after eater was leaking through the roof. I could understand this if it was a 1 off, but the track had closed in a similar fashion 3 out of 4 weekends In the month due to leaks.

The roof still isn't repaired so if this is a continuous problem you should really notify people before attending with a warning that in bad weather it could affect your booking.

Especially as we travelled over an hour to get there.
Written 6 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us, I am very sorry to hear that your experience was affected by unforeseen circumstance. We regret that we had to cancel sessions. Unfortunately, this was entirely out of our control and it is our top priority to ensure the track conditions are safe at all times. This is a very rare occurrence and our track team are working hard to re-run all events when possible, if you have not already, please contact us directly on 01252 732300 so that a member of the team can assist you further.
Written 7 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DAP
Brighton, UK4 contributions
Water leak again!!!!!
Oct 2021 • Family
We had booked a children’s party for 20, only to receive a call 2h 30 before the party was due to start. This was to inform us that they had to cancel due to a leak on the track. I understand that they can't control the weather and safety is of primary importance, but looking at previous reviews it seems that there has been this issue since August!!!! I don’t understand why this has not been fixed and secondly no one mentioned this when booking for 20 children if it was a known issue.

Very disappointingly no options were offered or even help to find a solution apart from a refund. What a way for a 9 year old to celebrate his party with his friends.
Written 2 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us, I am very sorry to hear that your experience was affected by unforeseen circumstance. We regret that we had to cancel sessions. Unfortunately, this was entirely out of our control and it is our top priority to ensure the track conditions are safe at all times. This is a very rare occurrence and our track team are working hard to re-run all events when possible, if you have not already, please contact us directly on 01252 732300 so that a member of the team can assist you further.
Written 5 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Owenst1300
Jersey, UK22 contributions
Useless.
Sep 2021 • Friends
Cancelled the karting session with an hours notice because they ran out of fuel. Understand there are fuel shortages but you’d know this sooner than an hour before it started. Literally useless.
Written 26 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us, I am very sorry to hear that your experience was affected by these issues. We regret that we had to cancel sessions. Unfortunately, this was entirely out of our control. This is a very rare occurrence and our track team are working hard to re-run all events when possible, if you have not already, please contact us directly on 01252 732300 so that a member of the team can assist you further.
Written 27 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David H
1 contribution
Disgusted
Aug 2021
Pre Covid, we purchased seven Race Session Vouchers (£112.00) to allow our children to attend a go karting session at Brighton.

Since purchasing the gift vouchers we have been unable to use them as the Brighton Team Sport facility has been closed down for much of the last 18 months because of the pandemic restrictions.

Since recently reopening, we have tried on many occasions to contact their helpline to obtain advice upon making a booking using the gift vouchers that we purchased. Typically, we have waited up to an hour on the phone line with no reply.

Today, via an on-line chat facilty we have been advised by Team Sport that they are not prepared to honour the expired gift vouchers, irrespective of the expiry date being through no fault of our own,

Clearly, Teamsport is trying to cash-in on the misfortune of others, because of the pandemic restrictions. We were a regular visitor to the facility, but will shall definitely never be attending again because of the conduct of Team Sport.

Absolutely disgusted with the way in which we have been treated.
Written 21 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your experience with us. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review this further for you.
Written 26 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Passenger58182136217
1 contribution
Poor customer care
Aug 2021 • Solo
After an hour drive 4 of us turned up only to find the track had been shut due to a water leak. We were told by a member of staff that head office were meant to have contacted all of the customer who had booked. We’d had no call and no email.

It’s totally understandable that they had to close in the circumstances. It’s unforgivable that 30 odd people were left standing in a car park because nobody had bothered to contact them, especially as some of the people were part of a stag party that had travelled miles and spent a fortune only to have the day ruined and wasted for the sake of a simple telephone call.
Written 16 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us. I am very sorry to hear that you felt let down by our service on the day. I'd like to investigate your experience further so that we can discuss this in more detail with the track team involved. If you have not done so already, please contact our HQ team directly at customer.care@team-sport.com with your event details and our crew will review this further for you as soon as possible.
Written 26 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Harvey
1 contribution
A let down
Aug 2021 • Friends
Staff were friendly and organised. Our session was mixed with a school trip. In 30 mins of go-karting we must have had the chance to do 2/3 flying laps because the kids kept crashing and stopping the session. Really frustrating and spoiled an experience we were looking forward to. If we knew this was going to be the case we wouldn’t have booked and wasted £30, I would have thought these types of groups wouldn’t be mixed with adults.
Written 14 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us. I am really sorry to hear that you were unhappy with your race experience and felt let down by the karting standards of other racers. We want all of our karters to enjoy their racing with us and get the most out of their track time with us. If this issue has not yet been resolved by our crew, please contact us at customer.care@team-sport.com with your event details and someone will be in touch as soon as possible.
Written 26 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mariaross0715
Hailsham, UK185 contributions
what a buzz as a women over 50 years
Oct 2020
well as a women over 50 and of a large size was really scared about going go Karting with my hubby of a similar age.
No need to be scared...it was lots of fun. I really loved the buzz of driving next to 13 other guys. All dressed in boiler suits gloves and helmet .
First person to 50 laps.
Steering wheel is stiff so can make your hands and arms ache a bit if not used to driving a go kart, but worth it.
Difficult to get in and especially out the go kart lol
Written 13 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thanks so much for taking the time to leave us a review, that's awesome to read your feedback and that you enjoyed racing with us at TeamSport!
Written 20 July 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Josh S
Hassocks, UK2 contributions
Great family activity & very safe
Sep 2020
Our young family had an excellent time racing. We were only with other family groups, which was good as there were a lot of rowdy men in the building and we were worried about going out with them. The staff were all very friendly and really helpful, keeping us up to date and clearly determined about their Covid procedures. Clean tables, sanitised equipment and good social distancing despite the building being quite busy. Would recommend to any young family (weekdays are quieter and better for nervous kids)!
Written 13 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
That's amazing to hear your feedback regarding our team and facilities! We hope to see you again soon at TeamSport :)
Written 20 July 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lisa O
Littlehampton, UK1 contribution
Not great
Aug 2020 • Family
We have been several times before and have loved it. I am not a typical woman and I drive fast and love it however there were people on the track today that were dangerous and clearly should not have been with the general public. One crashed at speed into people continually and after I flagged this with the race master he said he had had a word with him and after I declined to race the second half of our session I saw the same person crash into several other people. This is not acceptable and my son has big bruises on his back because of this. It’s a shame that after you listen to the safety briefing and you are told to flag issues with the race master nothing is done about it. It is dangerous!
Written 28 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your experience with us. We want all of our karters to have a great experience and we’re really sorry to hear that you were unhappy with the service you received. We are a non contact sport, so we would like to review this with the track team to find out why it was not flagged during your session. If you have not already done so, please could you contact us directly at customer.care@team-sport.com with your event details and a member of the crew will be able to review your experience further for you. Kind Regards, PoppyR
Written 27 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Philip B
Bexhill-on-Sea, UK23 contributions
Love this place BUT!!
Aug 2020 • Solo
I'm regular customer and love this place. The staff are always helpful and friendly. But, they really need to sort their act out dealing with Covid. Karts were not cleaned, no sanitizer in reception, tables were dirty and sticky and there's no paper towels in toilets. This really not good enough given current situation.
Written 28 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback with us. I am very sorry to hear that you felt let down by our service on the day, the safety of our customers and crew members is of utmost importance. I'd like to investigate your experience further so that we can discuss this in more detail with the track team involved. If you have not done so already, please contact our HQ team directly at customer.care@team-sport.com with your event details and our crew will review this further for you as soon as possible. Kind regards, PoppyR
Written 27 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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