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Cloud 9 Balloon Flights

328 Hawkesbury Valley Way | Hawkesbury Visitor Information Centre, Richmond, New South Wales 2756, Australia
+61 1300 555 711
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Review Highlights
Amazing!

Thank you to Clare and John for this unforgettable experience. Would highly recommend to my friends!

Reviewed 1 week ago
F Q
via mobile
Christmas gift 2016

This was our first time in a Balloon Ride and we absolutely loved it , Pilot John was informative... read more

Reviewed 3 January 2018
Jeannette M
via mobile
Read all 35 reviews
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Overview
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Cloud 9 Balloon Flights is an award winning Australian owned and operated, family business who pioneered hot air ballooning over Sydney in 1993. All flights include 45- 60 minute hot air balloon flight, colour certificate, online photos and full buffet champagne breakfast. Gift Vouchers and accommodation packages available. A choice of two locations, Sydney, Hawkesbury or Hunter Valley.
  • Excellent76%
  • Very good11%
  • Average2%
  • Poor0%
  • Terrible11%
Travellers talk about
“hunter valley” (6 reviews)
“sebel resort” (5 reviews)
“pilot john” (6 reviews)
LOCATION
328 Hawkesbury Valley Way | Hawkesbury Visitor Information Centre, Richmond, New South Wales 2756, Australia
CONTACT
Website
+61 1300 555 711
Write a ReviewReviews (35)
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1 - 10 of 35 reviews

Reviewed 1 week ago via mobile

Thank you to Clare and John for this unforgettable experience. Would highly recommend to my friends!

Thank F Q
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 6 days ago

Hi FQ Thanks for flying with Cloud 9 and reviewing us on Tripadvisor!

Reviewed 3 January 2018 via mobile

This was our first time in a Balloon Ride and we absolutely loved it , Pilot John was informative and very funny and even though the wind didn't take us far ( Mother Nature plays funny games ) it was definitely far enough for us...More

Thank Jeannette M
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 6 January 2018

Hi Yes its an interesting morning when the wind stops, it really tests the pilot's ability to land in a tight spot. Thanks for joining us on Cloud 9, next time you fly we'll try and show you the other side of the Hawkesbury! Warm...More

Reviewed 3 January 2018

This is a great thing to do in Sydney. John, Clare and Charlie are friendly, professional and welcoming. Really a fantastic morning. Highly recommend Cloud 9.

Thank robyoung1
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 6 January 2018

Hi Thanks for the review on your experience with Cloud 9 and safe travels! Warm Regards Clare

Reviewed 22 December 2017

This is truly a 'Cloud 9' experience. From the magic to being up at dawn, to the friendly and humorous repartee from John, John and John, to the absolute magic of silently lifting off from the ground and watching trees pass beneath us. Every moment...More

Thank Rocela P
Reviewed 10 December 2017

This is something you have to do. To be floating 1000 metres above the hawkesbury just after sunrise on a perfect morning is an experience of a lifetime. My wife and I are still talking about it. If you are at all worried about the...More

Thank 11Albion
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 11 December 2017

Hi Thank you for taking the time to review your experience on Tripadvisor. I'm glad to hear you noticed the safety procedures which we are always reviewing and improving, the beautiful Hawkesbury does the rest........ Merry Christmas and thank you for flying on Cloud 9!

Reviewed 10 November 2017

I wanted to give it as a present for my partner's birthday ... well unfortunately the first attempt was unsuccessful thanks to the quickly changing Sydney weather (we still love you, Sydney). The second attempt was postponed for medical reasons, but the office staff, Clare...More

Thank Whiteefrog
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 11 November 2017

Hi Whiteefrog Many thanks for your review, and wonderful description of your hot air balloon experience with us. We get quite complacent ourselves about how beautiful it is to be flying in a balloon on a beautiful morning in the Hawkesbury. I will pass on...More

Reviewed 9 November 2017

Loved every second of our flight! Very friendly and experienced staff. John, the pilot, was an absolute pro and kept us entertained the whole time. Unforgettable experience, would highly recommend to everyone!

Thank miaallen101
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 14 November 2017

Hi Thank you for taking the time to review your hot air balloon flight in the Hawkesbury on Trip Advisor. So glad you enjoyed the experience! Kind regards Clare

Reviewed 20 October 2017

Perfect flight, perfect day, very well managed, highly experienced staff with great customer skills and very knowledgeable. The after flight breakfast was perfect as well, photos and follow up being top notch.

Thank swimwiz
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 21 October 2017

Hi Swimwiz What can I say? Thanks for the review, I will forward your comments to the team they desire the praise! Thank you for flying with Cloud 9 Balloons, hopefully see you again one day. Kind regards Clare

Reviewed 13 October 2017 via mobile

Totally recommend Cloud 9! Not as scary as you'd expect, smooth sailing all the way and John, the pilot, was so much fun and helped ease the nerves.

Thank Haylee51
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 14 October 2017

Hi Haylee Thanks for flying with Cloud 9 Balloons, and yes its not as scary as most people think, John has been flying for over 30 years so all our passengers are in safe hands. Thanks for reviewing us on Tripadvisor. Kind regards Clare

Reviewed 6 October 2017

We had a balloon flight with John in early October. John and Claire went on time and keep us informed and entertain from the beginning to the end. They managed to make us feel safe and enjoy the flight, scenery, even the packing process. Highly...More

Thank Garry K
Clare A, Owner at Cloud 9 Balloon Flights, responded to this reviewResponded 7 October 2017

Hi Garry Thanks for your feedback, John will be delighted you enjoyed the packing away as well as the flight! Thanks for choosing Cloud 9 for your balloon flight experience. Kind Regards Clare

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Ask a question
Questions & Answers
Holly S
16 October 2017|
Answer
Response from Clare A | Property representative |
Hi Holly At the moment we only fly one balloon at a time in the Hawkesbury, however the largest balloon we have takes up to 20 people, so hopefully that could cater for all your needs? Thanks Clare
1
Vote
Jayneygirl
15 January 2017|
AnswerShow all 2 answers
Response from Clare A | Property representative |
Yes we do, its $100 for the one way pickup, only Sydney CBD hotels, for 2 pax. To return to the city we take you to Windsor Station near our meeting point for the return trip to the city as there is is too much traffic to... More
1
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