Rustic Cuff

Rustic Cuff, Tulsa: Hours, Address, Rustic Cuff Reviews: 3/5

Speciality & Gift Shops
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 4:00 PM
What people are saying

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The area
Address

3.0
9 reviews
Excellent
3
Very good
0
Average
2
Poor
2
Terrible
2

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1 contribution
Not a comfortable shopping experience
Nov 2019
Someone wrote a review the employee followed her around like she was going to steal something because she was a woman of color. Well, let me tell you, the employees do that to everyone! In fact, they used to have an off duty police officer in their stores and He sometimes followed me around too as well as the employees following me around, so much so that I finally complained to the owner. It was absolutely ridiculous how they treated most of their customers like potential thieves😡. Very insulting and uncomfortable to shop in the stores, I spent a lot of money in the stores for several years and I finally quit because of how they stalked their customers. They used to refuse to print out a receipt for you, they would make it a big deal if you asked because they only wanted to email your receipt to you that MIGHT show up later after you had left the store. Some of the employees were very unfriendly and not helpful and some of them were very nice ladies.
Written 6 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Miss P Houston
Tulsa, OK1 contribution
Discrimination
Jun 2019 • Solo
I came into the Bixby location today 9/10/2019. I knew what I was specifically looking for. But needless to say that I’ve never been at a loss for words or even left speechless like I have been today. The representative that was working in the store did not show herself to be on the friendly side. This is not the first time that I’ve experienced what I did from the person working there. If you are a representation of the company no matter how I look I should be treated in a manner that is professional. Don’t look to follow me around or better yet when I ask questions why act as though you don’t want to answer them. If you looked at me you wouldn’t be able to tell that I worked with the State of Oklahoma, hold a dual Degree in Healthcare Administration, or volunteer. So never judge a book by its outer appearance. I made the decision to come back and return the item that I purchased today as well as give my other bracelets away. I can’t support a company that barely wanted to service my needs.
I refuse to walk in an establishment and be followed around like I’m gone steal something because of the color of my skin. I see the difference for myself and on top of that not one time have I ever seen an African American working with the company.
Written 10 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Casa T
Schererville, IN41 contributions
Shopping fun
Jun 2018
My mom and I had visited The Rustic Cuff on the advice of a family friend who shop there often and am I glad we did. The staff were very helpful and made fabulous suggestions for us. I will be shopping online for some holiday gifts.
Written 7 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

fishercatsfan
Boston, MA5 contributions
Over rated crap and an opportunist
Feb 2017 • Business
Wanna be famous, but karma won't let her. Product is so done and is not current in fashion
Over priced and so not fabulous
Written 23 January 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

FarAway45731
21 contributions
Bad In-store Experience
Dec 2017 • Solo
I went today to the showroom in South Tulsa. I went to purchase a Christmas gift for my wife. I was not sure what I wanted and was looking around. I had a question about a particular set. There was 2 employees on the sales floor and they were talking to each other and not customers. I went to ask one of the a question and they seemed bothered they they were going to have to answer my question, and when they did answer it was very short and almost rude. I went ahead and kept looking around and then observed that they had mover their conversation to the corner of the store. I have shopped there before and my wife loves the jewelry, but I will not go back if that is how they treat people.
Written 14 December 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AprilF4766
Tulsa, OK25 contributions
FABULOUS place to shop for gifts!
Jul 2017 • Friends
My friend was in from out of town, and we visited Rustic Cuff because she had never been in the actual store. We found ALL kinds of bargains, and even was even able to do some early Christmas shopping!
Written 3 October 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

McKenzey A
5 contributions
Oklahoma Girl Dissatisfied
Jul 2017 • Solo
A referral from just an Oklahoma girl. I've been wanting to order an item from this place ever since they opened and it's taken me awhile, but I saw my opportunity when they had a special order price on leather monogram bands. However the experience isn't what I expected, nor what I wanted. I'm not sure what is happening at this place, but they are very disorganized. 2 ordered now and the customization on each item was horrifically wrong. Dare I call again? No I'll save that for another customer. It's not worth the trouble to me. Overall I'd give it a 2 star rating, but they tried half way. To me that's not trying correctly, but Chris made a C effort. My dad said if you can't give a A effort than why waste anyone's time trying at all. Meantime the 3 gifts I ordered were not satisfactory. My advise stick to something your not customizing special order. They are great at what's on hand. They cut off the rest of the phrase on order correction saying they didn't have the information on the phrase as the ordering time for that item expired. Then today I see the same bracelet phrase in an email! Judge for yourself in my photos.

IMG_8032.PNG this photo of the actual item listed won't show up on this page but it was suppose to have this quote/phrase .... "Fearless in pursuit of what sets your soul on fire" ....NICE RIGHT!!! Instead we got...."Fearless in pursuit." On a huge wide band that looks like a bottom row of letters is missing.
Written 29 July 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

1wle
Yorktown, VA11 contributions
poor customer service
Jan 2016
I have been shopping with rustic cuff for over a year now, and every time I have an issue.
Some of the charms fall off, some bracelets have broken.. when I contacted customer service, they were very short and rude. I will no longer continue my business with this company. It's a shame, bc I love what it stands for, and I love their jewelry... but if you can treat your customers with respect, you won't keep them.
Written 17 December 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cankensing
Brighton, Colorado29 contributions
Rustic Cuff fantastic
Oct 2016 • Family
We were looking for some outstanding jewelry and found the Rustic Cuff. I liked this jewelry spot because it is unique.
Written 6 November 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Frequently Asked Questions about Rustic Cuff

Rustic Cuff is open:
  • Mon - Fri 10:00 - 18:00
  • Sat - Sat 10:00 - 16:00


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