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Hershey Trolley Works

Certificate of Excellence
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Address: 251 Park Blvd, Hershey, PA 17033-2753
Phone Number:
+1 717-533-3000
Recommended length of visit: 1-2 hours

Hershey Trolley Works is based in Hershey's Chocolate World, and all of our...

Hershey Trolley Works is based in Hershey's Chocolate World, and all of our tours start and end there. We offer sightseeing, chocolate tasting, historical explorations of the inspiring story of Hershey 364 days a year.

During the summer and seasonal weekend of fall and Christmas, our format is a family friendly 45 minute show on the trolley where two actors bring the story to life in a uniquely entertaining way.

We also offer a more in depth 75 minute excursion on the trolley, guided by one of our highly entertaining conductors throughout the spring and fall,with limited offerings in summer as well.

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TripAdvisor Reviewer Highlights

Read all 382 reviews
Visitor rating
  • 244
  • 86
    Very good
  • 23
  • 18
  • 9
A Wonderful Community Tour

Anyone wishing to learn about Hershey will highly enjoy the Trolley Works Tour. From the corporate world of HERCO, the Hershey Company, to The Milton Hershey School -- you will... read more

5 of 5 bubblesReviewed 1 week ago
Hershey, Pennsylvania
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382 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Hershey, Pennsylvania
Level Contributor
64 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Anyone wishing to learn about Hershey will highly enjoy the Trolley Works Tour. From the corporate world of HERCO, the Hershey Company, to The Milton Hershey School -- you will understand how this special town came into existence and is maintained today. Not to be missed.

Thank Jasonseas
Clinton, Ms
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 January 2017

I bought a ticket to ride the trolley. The price compared to the experience was well worth $15 dollars. I learned so much about the town of Hershey and the man Milton Hershey. The tour guide was very funny and had everyone laughing. I left with a deep appreciation for the work and generosity of Milton Hershey and the town.... More 

1 Thank jeralddavidl
Hershey, Pennsylvania
Level Contributor
143 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 17 January 2017 via mobile

We got tickets on the trolley for the Christmas lights tour instead of driving ourselves. We got easy entry on a weekend as well as campy host. We did the city tour previously so I can recommend that as well. Great for kids and accommodating to all ages. Campy humor but a great way to hear about the town story.

Thank oldstocks
Port Washington, New York, United States
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 January 2017

Wanted to see what this was all about. Even though it was expensive, we did it for the kids. They have never been on a trolley before, it is interactive, a Santa visit with him reading the kids' names off his list, a present for all the kids ion the trolley. Interesting facts about the history of Milton Hershey, takes... More 

Thank Diane W
Cortland, New York
Level Contributor
296 reviews
80 attraction reviews
common_n_attraction_reviews_1bd8 244 helpful votes
5 of 5 bubbles Reviewed 31 December 2016

The Thursday before Christmas we enjoyed a great trolley ride on the Chocolate and History tour. Our conductor and driver...John and John...had a great rapport with each other. Friendly banter, and a lot of interesting stories. It was a little cheesy...but we laughed anyway! We were given a lot of candy on this tour, as well as a full sized... More 

Thank Laurie P
New Brunswick, Canada
Level Contributor
78 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 30 December 2016

This was an amazing tour, the staff hopped on and off the trolley as we received the tour (plus free chocolate). I loved that you could smell chocolate throughout the town! Definitely worth the time and money to check out!

1 Thank Minnie_3085
Clinton, New York
Level Contributor
49 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 28 December 2016

The Santa trolley ride was fun, but somehow when it was time for Santa to check his list he had every kid's name on the trolley, except for our two kids. Santa gives every kid on the trolley an ornament and has an actual scroll with every kid's name on it and calls our their name, but our kid's names... More 

Thank George G
Curt S, General Manager at Hershey Trolley Works, responded to this review

Good afternoon, and thank you for taking the time to make me aware of your situation on the trolley. First, please accept my apology that Santa did not have your children's names on the proper list. As you could see on the trolley, that is the distinctive of our show and we want it to go 100% perfectly. With that... More 

Level Contributor
199 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 December 2016

This is a fun and informative experience. They have tours for the kids and other tours for adults! Make reservations for sure! They change tours around the year as well! This isn't you run of the mill tour either!!! Expect fun and sometimes even treats!

Thank Earl G
Chongqing Region, China
Level Contributor
45 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 9 December 2016 via mobile

We enjoyed the tour from the very start. The guide filled the 70 minutes with pleasant banter filled with touching facts. History came alive. Thank you for a lovely outing.

Thank Sitivi_E
Bloomfield, New Jersey
Level Contributor
28 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 November 2016 via mobile

We took this tour the Saturday after Thanksgiving how to get us in the Christmas mood. This entire tour was great special gifts for children. Christmas carols and great acting from the staff. Our lead actor's name was Jake and he did a tremendous job playing all his roles. I would seriously suggest the next time you are in Hershey... More 

Thank Haverick1977

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?