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Hershey Trolley Works
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Certificate of Excellence
Traveller Overview
  • Excellent68%
  • Very good21%
  • Average5%
  • Poor4%
  • Terrible2%
Travellers talk about
“our tour guide”(29 reviews)
“great tour”(27 reviews)
“minute tour”(17 reviews)
Hershey Trolley Works is based in Hershey's Chocolate World, and all of our tours start and end there. We offer sightseeing, chocolate tasting, historical explorations of the inspiring story of Hershey 364 days a year. During the summer and seasonal...more
Suggested duration: 1-2 hours
251 Park Blvd, Hershey, PA 17033-2753
+1 717-533-3000
Reviews (462)
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All reviews our tour guide great tour minute tour milton hershey school highly recommend this tour costume changes chocolate world free chocolate hershey's life history lesson hershey company chocolate treats sweet lights full size hershey area hershey story hershey kisses
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1 - 10 of 459 reviews
Reviewed 2 weeks ago

I've taken this trolley tour a few times and it's always good, but this time we had a great guide! He was young, but full of knowledge and fun! Kept us laughing but also taught us more than I think I've learned on past tours.

Thank cmmiko
Reviewed 1 September 2018

If I could give this 4.5 stars I could, I was struggling with a 4 or 5 star review but since I have to choose one I'll give it 5 simply because we are very glad we took the tour. Any negatives? The bus we...More

Thank mjd1001
Reviewed 29 August 2018

On a weekday we would of had a 2 1\2 your wait.. It was raining but no one got their money back. We finally just left..More

Thank nana93992015
Curt S, General Manager at Hershey Trolley Works, responded to this reviewResponded 31 August 2018

Thank you for your feedback. I am sorry your experience did not turn out the way any of us would have wanted. If you wouldn't mind sending me an email at info@hersheytrolleyworks.com, I would like to get some more specifics of what happened, for instance...More

Reviewed 24 August 2018

Great fun Actors were fabulous It was fun and informative Very family oriented Go for a scenic ride when you are in Hershey

Thank Nancy O
Reviewed 7 August 2018

I lived in the Hershey area for 18 years but moved away in 1988. When I come back to visit I hear people talking about the trolley tour. I'm so glad I finally went on this amazing tour! I don't want to give anything away...More

2  Thank DessertsDivaFL
Reviewed 3 August 2018

Went on the tour with a group of seniors. So much to see/do in Hershey, but I'd suggest this tour as a first to-do before hitting anything else. Such a grand story about Milton Hershey's genius and generosity. Seats are a tad hard, but the...More

1  Thank Peirins
Reviewed 15 July 2018 via mobile

We did the summertime trolley tour because we have a 7 year old child that went on the tour. The tour guides did a nice job with their skit, while informing you about Milton Hershey's life and contributions. Definitely family friendly and fun.

1  Thank c0brien72
Reviewed 15 July 2018 via mobile

Great ride, very entertaining. One suggestion, book tour on line ahead of time. We didn't, had to wait three hours for it.

Thank johnNY7102
Reviewed 15 July 2018 via mobile

After taking the extended tour, Milton Hershey is now my favorite person in history. He did and continues to do amazing things for that town and the less fortunate. And what a beautiful town! If I were moving up north I’d want to move here...More

Thank Hclopp
Reviewed 14 July 2018 via mobile

Oh my. So, this was my 7th trolley ride. I bring middle schoolers each summer and though I’ve done the historic trolley ride and really enjoyed it, I just don’t have enough time to do it each summer stop, so I land at doing the...More

2  Thank Shelly V
Curt S, General Manager at Hershey Trolley Works, responded to this reviewResponded 29 July 2018

Hello Shelly. Thank you for taking the time to provide feedback on the show. I am impressed and happy that you've been on the trolley this many times. And I am sorry about your negative experience on the Summer Trolley Show. Certainly all of our...More

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Questions & Answers
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Linda G
9 August 2018|
AnswerShow all 3 answers
Response from TaraHappyHeart | Reviewed this property |
I purchased my tickets online, but you can get them right inside the Hershery Park building. As soon as you enter the doors it is on the right inside the lobby. It was a great tour. Not sure about the running schedule... More
Keirsten N
31 March 2017|
AnswerShow all 2 answers
Response from Curt S | Property representative |
There are not restrooms on the trolley. However we start and end near the front doors of Hershey's Chocolate World, and the restrooms are right inside the door.
26 March 2017|
AnswerShow all 4 answers
Response from Curt S | Property representative |
Chocolate & History Trolleys run about 70 minutes. Our seasonal trolleys are shorter (Summer Trolley Show, Trick or Treat Trolley, Holly Jolly Trolley), usually running about 45 minutes. Holly Jolly is actually a bit... More