Thank you so much for your review, ew really do appreciate it. Hope to see you again in the future. All the best :-)

Hello, Thank you so much for your review and feedback and glad you enjoyed your visit. We really do try to keep prices down as much as possible, but we have to be able to cover feeding over 1,200 birds and animals, pay the Keepers and staff and of course other unavoidable expense like electricity etc. When we can we do add a discount code on the website just above the 'Click Here' button so that visitors can use that if the wish to save a little money. Thank you for your other feedback which has been passed on to one of the management team. Your support is really appreciated. Your visit helps us continue to run the Park and support many vital conservation projects here in the UK and around the world. All the best :-)

Hi Joe, Thank you so much for your review and support, we really appreciate it and hope to see you again in the future. All the best :-)

Hello Jen, Thank you for your feedback on your visit. We are not sure why you saw that behaviour from an eagle as it’s not usual, perhaps it was alarmed by something or was excited because it saw one of its Keepers walking by. If you can tell us which eagle it was then please do email us. Most of the eagles would be flying free regularly in our displays now but these are delayed due to current bird flu restrictions. As soon as we can they will be out and free flying again. There are a variety of reasons why some birds may be in smaller enclosures. Sometimes it may be just temporary, related to health or other care issues. Certain species are happier during breeding seasons if they are in individual aviaries so they are not sharing a space, and a smaller area may give a feeling of security - our breeding successes have shown this to work well. We move many of the birds around during the year according to their needs. And of course, some, like our Bald Eagles take part in the free flying shows (eagles, owls, hawks, kookaburras, choughs, cockatoos, macaws and many more). I can assure you that the welfare and care of all our animals and birds is our upmost priority. I hope this helps alleviate your concerns. And would just like to say thank you for visiting, it helps us continue with our ongoing conservation work with many species here and around the world. All the best :-)

Hello, Thank you so much for your review and feedback. Sorry to hear you missed the Otter Pool Cafe. The opening times do vary from winter to summer and for summer 2022 they are 10am to 4pm with hot food served 11:30am to 3pm. Thank you for visiting, your support is very much appreciated. All the best :-)

Hello, Thank you so much for visiting and your review, we really appreciate your support and feedback. There are just two very small elements that are closed at the moment due to the Government bird flu restrictions. One is our very small Tropical House, and the other is a very small walkway in an avairy, but you can still see all the birds within that enclosure. 95% of the Park is open as normal. Just to stress we do not have bird flu at the Park but we must follow the Government restrictions until they are lifted. Hopefully soon. Sorry you found it expensive, we really do try to keep prices down as much as possible, but sadly with costs they way they are we have to be able to cover feeding over 1,200 birds and animals, pay the Keepers and staff and of course other unavoidable expense like electricity etc. When we can we do add a discount code on the website just above the 'Book Now' button so that visitors can use that if the wish to save a little money. We really do appreciate your support. Your visit helps us continue to run the Park and support many vital conservation projects here in the UK and around the world. Thank you :-)