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Address: 1280 Highway 315 Blvd, Wilkes-Barre, PA 18702-7002 (Formerly Mohegan Sun at Pocono Downs)
Phone Number:
+1 888-946-4672
Website

TripAdvisor Reviewer Highlights

Read all 766 reviews
Visitor rating
  • 213
    Excellent
  • 259
    Very good
  • 150
    Average
  • 68
    Poor
  • 75
    Terrible
no different than any other casino, but has a horrible rep for not fixing anything!!!

the casino experience is no different than any other.the restaurants are good but a little high priced. the money machines for your tickets are the worst i have ever encountered... read more

3 of 5 bubblesReviewed 1 week ago
jopper1957
,
Wilkes-Barre, Pennsylvania
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766 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago NEW

I truly love it here! It is such a wonderful, relaxing, fun escape from everyday life! I just had a spectacular two night stay. First about check-in. Staff is always SO nice and welcoming. They are so genuine as well, no attitudes or fake put-ons. They are very efficient and keep things moving. Room was very clean and well-done. I... More 

Helpful?
1 Thank Mark S
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Mark! We love that you love Mohegan Sun Pocono! You have great suggestions, we will be forwarding your feedback to the appropriate teams for their review. When staying in our Preferred Lifestyle Hotel, please feel free to reach out to our dedicated Front Desk team with any questions or concerns. We wish you the best of luck on... More 

New York
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

I love this casino! Came here for the first time on Sunday and I was amazed at its size. There are a ton of games to play and they offer free booze! Be sure to leave your $1's at home because the machines start at $5, but there's a lot of chances to win far more than what you paid.... More 

Helpful?
Thank Lizz1010
MoheganSunPocono, General Manager at Mohegan Sun Pocono, responded to this review

Hi there, Lizz1010! We are thrilled to read your review of your first of many visits. Mohegan Sun Pocono is proud to deliver the best gaming, entertainment, dining as well as staying destination in Pennsylvania. We are confident you will make fun and exciting memories you can only get when visiting Mohegan Sun Pocono! Thank you for taking the time... More 

Wilkes-Barre, Pennsylvania
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

I usually buy the deals tickets they offer from time to time and love the food they serve there and after I eat I do play the slots some....I don't usually win big, but I do win and have at the same time.

Helpful?
Thank Faith W
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Faith! Thank you for your feedback. Mohegan Sun Pocono is pleased to read you love your visits here. You are always a winner in our eyes! We wish you a ton of luck on your next visit! ^Jessica More 

Wilkes-Barre, Pennsylvania
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

the casino experience is no different than any other.the restaurants are good but a little high priced. the money machines for your tickets are the worst i have ever encountered and your card readers on the slot machines are attrocious!!!! if you are a non smoker, you will have to go to the non smoking penny arcade slot parlor or... More 

Helpful?
Thank jopper1957
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Jopper1957! Thank you for your honesty. We apologize for falling short of your expectations that is never our intent. We take all guest feedback seriously and will be forwarding your concerns to the appropriate teams for their review to help enhance your experience. It is our hope we can restore your experience to what our guests deserves, which... More 

Wilkes-Barre, Pennsylvania
Level Contributor
12 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

Had a great steak at Ruth Chris Reataurant. Both the food and the service were very good! Also great atmosphere ! Would go back in a heartbeat !

Helpful?
Thank bestfriends757
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Bestfriends757! Thank you for your kind words, it is much appreciated! Mohegan Sun Pocono is proud to be Pennsylvania’s best gaming, dining and entertainment destination. We have over 19 dining establishments you could choose from, starting with an array of appetizers and ending with mouthwatering desserts to satisfy any and all your taste buds. We can’t wait for... More 

Scranton, Pennsylvania
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 weeks ago via mobile

One of my biggest pet peeves is room cleanliness. On this visit, bugs were found in the bathroom and on the beds. Not only did manager see video of this activity, he came to room and was given a captured critter in a cup so he could have it properly exterminated. Yes, I was given a room upgrade. However, when... More 

Helpful?
1 Thank rosebyanyother777
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there! I would like to extend our sincere apology for your experience as it is not what Mohegan Sun Pocono is known for, nor would we ever want a guest to experience. We take your concerns seriously and will be forwarded to our Hotel Operations team to help ensure that our guest get the Lifestyle Preferred staying experience that... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 15 January 2017 via mobile

The only thing I have to say nice about this hotel is the valet parking attendants. Probably the nicest people in the entire place. They were so awesome, remembered my name and my car. If everyone at the Mohican sun were like the valet attendants it would be a much nicer place to stay. Indifferent is how I would say... More 

Helpful?
Thank AutoPartsDiva
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hello! We will be sure to pass along your kind words to our dedicated Valet Team. Additionally, we would like to apologize for any and all disappointment you may have experienced on your most recent visit. Not only have we fallen short of your expectations but also ours. Please know that we take your feedback seriously both positive and negative.... More 

Mountain Top, Pennsylvania
Level Contributor
98 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 8 January 2017

I have been to Mohegan Sun many times. They have restaurants, bars , and shops inside. They also have party on the patio in the summer months with tribute bands. They also have good deals where you can get dinner for two at Timbers buffet and $20 dollars of free slot play all for $25 dollars great deal.

Helpful?
1 Thank greenz28
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, greenz28! Thank you for your feedback. Mohegan Sun Pocono is Pennsylvania’s best gaming, entertainment destination. The ReferLocal Deal of the Day vouchers are popular that every month there is a different offer for guests to purchase to help them experience some of what we have to offer. Hope to see you back soon! ^Jessica More 

Level Contributor
9 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 5 January 2017 via mobile

I have played in many casinos in this country and others. Nothing comes close to the staff of friendly dealers you will find here

Helpful?
Thank Chris B
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Chris B! Mohegan Sun Pocono is proud to have developed dedicated and passionate team members to help insure our guest’ have a one of a kind experience. Thank you for taking the time to review you recent visit with us! We can’t wait to have you back to continue to have the full of life experience! ^Jessica More 

Trumansburg, New York, United States
Level Contributor
34 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

They have great accommodations in a beautiful setting. A great spot to just get away. The location makes it an ideal location for most near the PA Turnpike or I 81.

Helpful?
Thank Paul T
MoheganSunPocono, Guest Relations Manager at Mohegan Sun Pocono, responded to this review

Hi there, Paul T! Thank you for your kind words. Mohegan Sun Pocono’s beautiful interior design is truly one of a kind and pays homage to Northeast Pennsylvania. We hope your next visit is a great one! ^Jessica More 

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