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Heavenly Spa by Westin

2 Grasslawn Ave, The Westin Hilton Head Island Resort & Spa, Hilton Head, SC 29928-5583
+1 843-681-1019
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Review Highlights
Be well, start at the spa

I love this spa. The relaxation room. The dry sauna. The services. The people. The products. It's... read more

Reviewed 1 week ago
debbieeastland2016
,
Greenville, South Carolina
Much needed massage!

Came with my mom for spur of the moment spa day. My neck/shoulder was in so much pain I could... read more

Reviewed 1 week ago
srnorm
via mobile
Read all 75 reviews
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Overview
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Celebrating the revitalizing benefits of herbs, minerals and customs of the region to inspire your journey of self-discovery, we invite you to experience the pampering essences offered in tempting choices to soothe the spirit, rejuvenate the body and enrich the mind.
  • Excellent81%
  • Very good6%
  • Average6%
  • Poor6%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: 1-2 hours
LOCATION
2 Grasslawn Ave, The Westin Hilton Head Island Resort & Spa, Hilton Head, SC 29928-5583
CONTACT
Website
+1 843-681-1019
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Reviews (75)
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1 - 10 of 75 reviews

Reviewed 1 week ago

I love this spa. The relaxation room. The dry sauna. The services. The people. The products. It's all very enjoyable. I have been many times and have never had a bad experience.More

Thank debbieeastland2016
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 5 days ago

Thank you for such a lovely review. All of us here at the Heavenly Spa love it here too and that's why our staff is so special; they all love what they do. We are so glad that you've had the chance to visit us...More

Reviewed 1 week ago via mobile

Came with my mom for spur of the moment spa day. My neck/shoulder was in so much pain I could barely move, so glad I let my mom talk me into getting a petite massage. The masseuse went above and beyond to make sure she...More

Thank srnorm
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 5 days ago

Thank you for making us your choice for you much needed and well-deserved massage. We realize that guests have many choices and we truly appreciate that you choose us for your spa day with your mom and that you were able to receive services and...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Every single service is outstanding. It's clean, relaxing. The pedicures I get are the best. I've been to many upscale spas and this is the best. Very friendly and professional staff as well. Highly recommend.More

Thank A TripAdvisor Member
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 5 days ago

Thank you for believing in our Heavenly Spa and saying that we are the Best Spa Ever. We think we are too and we are happy to share it with every guest we meet. We think our manicurists are the best too. At the Westin,...More

Reviewed 1 week ago via mobile

Facial was just stuff layered on. No information or personalization. I tried to engage the esthetician. She had no info to share regarding faces. Complimentary beverage was only offered to 1 of the 2 facials. Products used in exfoliation seemed to rough for rosacea. Skin...More

Thank claw63
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 5 days ago

I am so sorry to hear about your bad facial experience. At the Heavenly Spa, we pride ourselves on quality and consistency and we are so sorry that you receive that type of experience. We all make mistakes and I hope you can forgive us...More

Reviewed 2 weeks ago via mobile

The spa is really nice and clean. A first class experience. The hot stone massage was excellent. Terry the massage therapist was excellent and catered to my every need and pains. I felt like a new person afterwards. The mimosa afterwards was a great final...More

Thank John B
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 1 week ago

We are so glad that you enjoyed your first class spa experience and your hot stone massage with Terry. We love Terry and we are ecstatic that you do too. Our entire team has pride in what they do and we can't wait for you...More

Reviewed 2 weeks ago

The Westin is first-class all the way! Beautiful, tranquil environment and staff that aims to please. Get there early to enjoy the relaxation room and all of the amenities in the locker room. You can feel your tension begin to melt away as you inhale...More

Thank Laurie N
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 1 week ago

Thank you for the Great Review and for escaping with all of us at the Heavenly Spa. The fact that you said The Westin is first-class all the way means a lot to us! We love to read that you came in early to enjoy...More

Reviewed 2 weeks ago

I have had several Brazilian waxes over the 3 years, but this was the Best and almost "painless". Melissa did a great job!More

Thank golfiplay
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 1 week ago

Thank you for the great review, especially, for a service that isn't so "tranquil". The Heavenly Spa is a rejuvenating and relaxing experience but we are all about the necessities too. We think Melissa is great too and we are happy that it was an...More

Reviewed 4 weeks ago

I had a facial done along with a manicure with gel nails and was very pleased! Melissa did a great job with a great attitude and I could not have been happier!More

Thank marylou72
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 2 weeks ago

Great review! Thank you for your sharing your kind words about your Heavenly Spa facial and manicure experience. We are glad that you enjoyed Melissa just as much as we do. We will make sure to read this reveiw aloud in our next meeting to...More

Reviewed 4 weeks ago

My wife and I thoroughly enjoyed the Couples Suite Package. Terri and Joshlynn were amazing and the massage was extremely relaxing and set the stage for the rest of our trip on Hilton Head. The 50 minute massage, 15 minutes scrub, with mimosa's at the...More

Thank bev92017
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 4 weeks ago

We are so happy you enjoyed your Couples Suite package at our spa. We love when couples come in to celebrate such joyous occasions. Terri and Joslynn are wonderful and we will be sure to pass these kind words on to them and the rest...More

Reviewed 4 weeks ago via mobile

My sports massage was terrific. Terry really knows her stuff. Highly recommend. I would come back anytime.

Thank SidneyBob
Heavenly S, Director of Spa, Terra Orndorff at Heavenly Spa by Westin, responded to this reviewResponded 4 weeks ago

Thank you for your great review of our Performance Massage. Terry is truly fabulous and we are so happy she could help you. We really do hope you come back again to see us. Be well,

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Questions & Answers
Nibor49
23 July 2017|
Answer
Response from Heather L | Reviewed this property |
I would call and ask the spa. I only saw payments made by credit card or room charge.
0
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