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Arum Spa

130 Shipyard Dr, Sonesta Resort Hilton Head Island, Hilton Head, SC 29928-4932
+1 843-341-2786
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Review Highlights
Excellent service as always

My wife and I visit Hilton Head at least once a year, and we have to stop by this spa to get an... read more

Reviewed 2 weeks ago
A TripAdvisor Member
via mobile
Luke-warm stone massage

I had a hot stone massage here this weekend and was sadly disappointed especially after seeing so... read more

Reviewed 25 February 2018
Shauna R
,
Atlanta, Georgia, United States
via mobile
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“foot soak” (8 reviews)
LOCATION
130 Shipyard Dr, Sonesta Resort Hilton Head Island, Hilton Head, SC 29928-4932
CONTACT
Website
+1 843-341-2786
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Write a ReviewReviews (72)
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"foot soak"
in 8 reviews
"sonesta resort"
in 6 reviews
"signature massage"
in 6 reviews
"wonderful massage"
in 3 reviews
"fabulous job"
in 2 reviews
"deep tissue massage"
in 3 reviews
"lizzie"
in 13 reviews
"manicure"
in 11 reviews
"masseuse"
in 6 reviews
"appointment"
in 6 reviews
"hydration"
in 2 reviews
"esthetician"
in 2 reviews
"island"
in 9 reviews
"vacation"
in 5 reviews
"pain"
in 2 reviews
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1 - 10 of 72 reviews

A TripAdvisor Member
92
Reviewed 2 weeks ago via mobile

My wife and I visit Hilton Head at least once a year, and we have to stop by this spa to get an amazing and relaxing time before head back home to Orlando, the staff is super friendly and makes you feel super special! Starting...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Arum Spa, responded to this reviewResponded 2 weeks ago

Thank you so much for your review! We so appreciate your yearly visit and are happy to provide some rest and relaxation while you are here. We look forward to welcoming ya'll back again very soon. Warm regards,

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Reviewed 25 February 2018 via mobile

I had a hot stone massage here this weekend and was sadly disappointed especially after seeing so many positive reviews with this specific therapist. I often get hot stone massages, but the process here was very different. She really only rubbed me with the stones...More

Thank Shauna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, Manager at Arum Spa, responded to this reviewResponded 14 March 2018

Dear Shauna, We value your feedback at Arum Spa. I have tried to contact you by both email and telephone several times to discuss this issue further. Your description of the treatment in no way reflects our standard of service; as exceeding your expectations is...More

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Reviewed 16 August 2017

No lie (on the title of my review)! My daughter and I go for massages fairly often at home (Northern NJ). We come down here on vacation almost every year. My birthday was in June and my daughter said she would treat me to a...More

Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 25 September 2017

Nancy, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your massage and rated it as the "Best Ever"! We hope that we will be on your to-do list when you visit again! Kind regards,

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Reviewed 2 August 2017

I had no intentions on spending the day in the spa. Last minute, I decided to call Arum Spa which is located inside the Sonesta Resort Hotel in the Shipyard Plantation. I asked if they had any available appointment and surprisingly they said how soon...More

Thank SGZ0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 25 September 2017

Dear SGZ0, Thank you so much for your review of your massage treatment with Shay. We are so happy that we were able to get you in so quickly! We hope that you will visit again in the future! Kind regards, Hope

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Reviewed 23 July 2017 via mobile

If you're in the area and want to escape the demands of the day and simply relax and rejuvenate, Arum Spa is the place to go! I first called the spa to inquire about services and customizable packages. The girls were so kind and helpful...More

Thank vitaminDaddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 25 September 2017

Dear vitaminDaddict, Thank you so much for your review! We are delighted to hear that you enjoyed so many of our treatment offerings! We hope to see you again in the future! Kind regards, Hope

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A TripAdvisor Member
1
Reviewed 3 June 2017 via mobile

I came to Hilton Head on business and just had the best massage of my life! I love deep tissues and have frequently got them. Anne P was the most knowledgeable and skilled masseuse I have ever had the pleasure of working with! She was...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 28 September 2017

Thank you so much for your review! We are so glad to hear that Anne gave you the best deep tissue massage. We hope to see you again very soon!

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Reviewed 26 May 2017

At first I was a little disappointed because they had no locker room or real relaxation lounge. However after my spa pedicure with Martha I could have been in a shack and not cared. By far the best pedicure I have ever had I highly...More

Thank geridicola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 28 September 2017

Thank you so much for your review. We are delighted to hear that you enjoyed your treatments so much! We hope to see you again very soon!

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Reviewed 8 May 2017

My massage was with Brooke. She was very professional and made sure I was comfortable. I was having a lot of back pain, and when I left Arum, I felt like a new person. The neck wrap and foot soak in the copper bowl after...More

Thank Catherine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 28 September 2017

Thank you Catherine for your review! We are so glad to hear that you were feeling so much better after your massage. We hope to welcome you back very soon!

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Reviewed 16 April 2017 via mobile

My friend and I had pedicures with Martha and Claudia. We couldn't have been more pleased! Both women took their time and provided terrific service. I highly recommend both Martha and Claudia for your next pedicure!

Thank Anita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 18 April 2017

Thank you so much for your recent review and recommendation of Arum Spa! We are so happy to hear you both enjoyed your pedicure treatments with Martha and Claudia. We hope to see you both again very soon!

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Reviewed 10 April 2017

anytime we plan a trip to Hilton Head, we also plan a visit (or two) to the spa. Great experience with skilled technicians and a lovely caring environment. Not sure which treatment I enjoy the most-massage is always great as is the reflexology. The manicures...More

Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hope G, General Manager at Arum Spa, responded to this reviewResponded 18 April 2017

Thank you for your recent review of Arum Spa! We are delighted to hear you enjoyed your treatments and that you describe our environment in such a beautiful way. We pride ourselves on providing this type of experience to all of our guests. We hope...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
George_Lian
11 November 2017|
AnswerShow all 2 answers
Response from SGZ0 | Reviewed this property |
Not inside the spa area
0
Votes
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