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Bike Chattanooga Bicycle Transit System

200 River St, Chattanooga, TN 37405-4060
+1 423-643-5957
Website
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Review Highlights
Hidden Fees- Watchout!

Bikes were nice but if you ride them more than 60 minutes at a time you pay an additional fee. This... read more

Reviewed 4 weeks ago
bettyutsey
,
Lakemont, Georgia
"Nation Bike to Work Day

I was visiting the area for the first time on May 19th, which was suppose to be Nation Bike to Work... read more

Reviewed 23 May 2017
Justin S
Read all 41 reviews
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Bicycle transit system allows access to a network of 300 bicycles across 33 stations throughout Downtown, Southside, North Shore, and on the Tennessee Riverpark. Explore the Walnut Street Bridge, Tennessee Riverpark, Coolidge Park, Renaissance Park, and connect to other attractions quickly and conveniently by bike. Check out from any station and return to any other station.
  • Excellent46%
  • Very good21%
  • Average9%
  • Poor7%
  • Terrible17%
Travellers talk about
LOCATION
200 River St, Chattanooga, TN 37405-4060
CONTACT
Website
+1 423-643-5957
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Reviews (41)
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1 - 10 of 41 reviews

Reviewed 4 weeks ago

Bikes were nice but if you ride them more than 60 minutes at a time you pay an additional fee. This was probably written in the small print on the small screen on the machine but it caught us by surprise. Our first ride was...More

Thank bettyutsey
Reviewed 23 May 2017

I was visiting the area for the first time on May 19th, which was suppose to be Nation Bike to Work Day and the city provided "free" bikes, then I end up getting randomly charged $35. I called customer service and they said that I...More

Thank Justin S
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 26 May 2017

Good to hear that you had fun riding Bike Chattanooga and were able to take part in the free system access promotion during National Bike to Work Day. Access includes unlimited station-to-station trips of 1 hour duration, or less.

Reviewed 2 May 2017 via mobile

We loved riding the bikes through town! It was inexpensive and convenient renting bikes here. There are lots of stations and they are conveniently spaced throughout town. We went across walnut bridge and over to Coolidge park. We also rode to the public house for...More

Thank 931jeannen
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 3 May 2017

Thank you for riding Bike Chattanooga. We are so glad to hear that you enjoyed your ride. Chattanooga, a Silver Level Bicycle Friendly Community, continues to expand its biking facilities, so you’ll have even more options for biking on your next visit. We’re looking forward...More

Reviewed 26 April 2017

We rented 3 bikes. I saw some of the reviews as far as being charged too much for the bikes. The only problem we had was figuring out how to release the bikes from the station. Once we figured that out, they were great bikes....More

Thank dilly4j
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 28 April 2017

Thank you for sharing how you enjoyed riding Bike Chattanooga. On your next visit, try the CycleFinder App. It provides distance and directions to the station of your choice. We are glad to hear that previous reviews helped you use Bike Chattanooga. We’ll take this...More

Reviewed 28 March 2017

The $8 day pass is incredibly misleading. Prepare to be charged $5 for every 30 minutes the bike isn't returned to a station.

Thank fordriddle
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 3 April 2017

Thank you for using Bike Chattanooga, the convenient and fun way to get around town. A 24-hour or 3-day Access includes unlimited station-to-station trips of 1 hour duration, or less. Explore Downtown and the Tennessee Riverpark with docking opportunities at 37 stations.

Reviewed 21 November 2016

We rented bikes this past Saturday in downtown Chattanooga for the first time. Our understanding was that you could rent a bike for $8 for 24 hr period. We keep the bikes for One hour and 15 min. Because we didi not return the bike...More

Thank familyy656
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 20 January 2017

Thank you for visiting Chattanooga and riding Bike Chattanooga. No one likes hidden fees, so we list our rates on the kiosk and again on the rental screen. An Access Pass is your key to our 37 stations and 334 bikes. It includes unlimited station...More

Reviewed 8 June 2016 via mobile

I really enjoyed biking around town. I got to see areas of the city I wouldn't have gotten to see. Also, I made a friend. I was struggling pretty badly with the bikes. In fact, I'm pretty sure the machine was out for me. The...More

Thank Stephanie N
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 20 June 2016

Thank you for using Bike Chattanooga. While the bikes do not have a timer on them, there are free apps like CycleFinder, Spotcycle, and Transit App that can track your time and direct you to the closest station to redock. The $8 charge you saw...More

Reviewed 1 June 2016

Rent the bikes for $8 a day and ride all over Chattanooga instead of walking. Turn the bikes in at dozens of places and pick it up later. Great fun and Great idea

Thank 310ran
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 20 June 2016

Thank you for riding Bike Chattanooga and we are so glad to hear that you enjoyed your time riding. Biking really is the best way to get around and to see the city. Happy Riding!

Reviewed 19 May 2016

We stopped by Chattanooga on our way home from vacation, and upon seeing these bikes and the beautiful river-side bike path, we decided we'd try 'em out. It ended up being more frustration than fun. The credit-card reader and touch screen both worked VERY poorly....More

Thank MariElena77
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 20 June 2016

Thank you for visiting Chattanooga and trying Bike Chattanooga. I am sorry you had issues during the rental process. Try the free “Transit App”. We recently partnered with "Transit App" to allow skipping the kiosk, pay by smartphone, and receive your ride access code directly...More

Reviewed 16 April 2016 via mobile

I love riding these bikes! They're so comfortable and easy to pedal. I have a membership and go riding often. This is my favorite thing to do downtown. Customer service is great as well!

Thank sunshine4545
Ben T, Manager at Bike Chattanooga Bicycle Transit System, responded to this reviewResponded 20 June 2016

Thank you for using Bike Chattanooga, we are happy to hear that you enjoy riding downtown and that you are an Annual Member. The bikes are a great way to get around downtown while having some fun. Happy Riding!

Nearby
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Nearby Attractions
Tennessee Aquarium
5,429 reviews
.44 miles away
Walnut Street Bridge
1,961 reviews
.30 miles away
Coolidge Park
646 reviews
.05 miles away
Coolidge Park Antique Carousel
172 reviews
.05 miles away
Ask a question
Questions & Answers
Chattanonni
13 August 2016|
Answer
Response from Ben T | Property representative |
Yes. Once you are prompted for payment at a kiosk, wait for the green light to go solid then dip your credit/debit card in the card reader and pull it out. Better yet, avoid the kiosk all together and use the free Transit... More
1
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Kim D
22 March 2015|
Answer
Response from tandemcha |
Bike Chattanooga bicycles were developed specifically for commercial use in public bike share programs by PBSC Urban Solutions of Montreal. Your local bike shop should be able to provide a bike with similar riding... More
1
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