Aerosaurus Balloons
Aerosaurus Balloons
4.5
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About
Aerosaurus Balloons is a family-run company offering champagne hot air balloon flights throughout the South West of England. As the largest hot air balloon flight operator in the Westcountry, we have over 25 years’ experience and have flown more than 70,000 passengers over some of the most beautiful and spectacular landscapes in the UK including Dartmoor, Bodmin Moor, The Blackdown Hills, The Quantocks, Stonehenge and the Jurassic Coast.
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Aerosaurus Balloons
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4.5
96 reviews
Excellent
71
Very good
7
Average
4
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3
Terrible
11
Stay590246
3 contributions
Aug 2022 • Family
Absolutely dreadful.
RUINED BIRTHDAY
ROBBED OF £300
These people take your money and cancel the flight.
You then book other flights which are ALL CANCELLED sendung you a set up email a few hrs before the flight is due.
They then stop replying to your correspondance
With No return of your payment
This Company is A SCAM
They have NO SCRUPLES
Alison
RUINED BIRTHDAY
ROBBED OF £300
These people take your money and cancel the flight.
You then book other flights which are ALL CANCELLED sendung you a set up email a few hrs before the flight is due.
They then stop replying to your correspondance
With No return of your payment
This Company is A SCAM
They have NO SCRUPLES
Alison
Written 21 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RICHARD M
United Kingdom39 contributions
Aug 2022
Booked as a birthday gift for my wife who listed a balloon flight as one of her lifetime ambitions. Fantastic experience for both of us. From booking to rolling up the balloon after the flight everything was professionally managed ensuring that everyone had the trip of a lifetime. As a commercial pilot myself I was massively impressed by the conduct of the launch crew and pilot on the day. We were lucky in that the weather gods smiled on our selected date and we got airborne (literally!) on our first attempt. It was a beautiful evening and we will remember the views across our home county of Somerset for ever. A true Bucket List experience.
Written 22 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you for your review. We will pass your comments on to the crew and pilot. We are very happy to see you have enjoyed your flight with us and that your wife had a fantastic birthday!
Written 23 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellis L
2 contributions
Jun 2022
Great crew, beautiful weather. It was a fantastic morning. Vouchers nearly run out so we were lucky to get in with this 8th attempt!
Written 17 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
We are very happy to see you had a wonderful experience with us! Thank you for your review.
Written 18 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz Davidson
3 contributions
Oct 2022
This was the best experience of my life! It was a case of 4th time lucky but I expected that because Cornwall is such a narrow county,
Everything was explained really well and you were made to feel part of the experience.
Everyone that has seen my photos has been really impressed - would recommend this to everyone.
Liz Davidson
Everything was explained really well and you were made to feel part of the experience.
Everyone that has seen my photos has been really impressed - would recommend this to everyone.
Liz Davidson
Written 24 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you for your wonderful review, Liz.
Written 10 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
500petern
Tiverton, UK4 contributions
Oct 2022
I would highly recommend Aerosaurus Balloons. Our flight was a fantastic experience from start to finish. The balloon captain, Pete, gave a clear and concise talk on the whole procedure and was very professional in piloting the balloon.
Written 6 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you for leaving us a review! We are happy to hear you have enjoyed your experience with us and we will pass your comments on to your pilot Pete.
Written 10 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
East London tour guide, Martin Scholar
London, UK11 contributions
Oct 2022 • Family
Can only agree with Sarah from Plymouth review above. Didn’t get to go hot air ballooning due to the company’s ridiculous booking policy. I tried 3 times to go ballooning- each time was called off due to adverse weather conditions - clearly, not the company’s fault. But what is their fault is not being allowed to roll over vouchers. I live in London and it’s not easy or cheap to keep committing to dates that may never happen. feel completely ripped off - they’ve taken my money and provided zero service.
Written 4 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excursion430874
1 contribution
Sep 2022
Great flight in little wind but wonderful views of Devon and a great experience. Very professionally flown and I would thoroughly recommend them
Written 23 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you so much for your review
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judi T
1 contribution
Sep 2022
The whole experience was excellent from booking through to the flight itself. My husband has Parkinsons’ and can’t move easily and couldn’t climb in and out of the basket. This was one of his bucket list experiences.
The whole team, pilot and ground crew were so helpful and made the whole thing very easy and manageable. This was the third booking as the experience is totally weather dependent but well worth the wait.
The whole team, pilot and ground crew were so helpful and made the whole thing very easy and manageable. This was the third booking as the experience is totally weather dependent but well worth the wait.
Written 14 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you for your review Judith, we are so happy you both enjoyed your flight with us!
Written 18 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah_adelsbury
Plymouth, UK1 contribution
Jan 2022
I can't rate this experience as it hasn't happened and isn't likely to. We paid in good faith for an experience we were hoping would be one we would treasure. Our flights have been cancelled 3 times and there are no other options for us to book before the end of the flying season - which is only for 5 months not the 12 the tickets are for. We wanted to fly from Cornwall and although we fully appreciate decisions not to fly are based correctly on weather and safety it feels we are backed into a corner by the terms and conditions. As we can't book more flights due to the fact there aren't any, we will have to pay more money to extend our voucher. We are not sure we will bother because at the moment we just want to put this very disappointing and frustrating experience behind us.
Written 12 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martyn B
1 contribution
Jun 2022 • Couples
Amazing couldn’t of asked for anything more
Start to finish was a great experience will definitely 100% do it all again
Start to finish was a great experience will definitely 100% do it all again
Written 1 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AeroBalloons
Thank you for your review!
Written 10 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fearless502749
Southport, UK
How much would a trip tomorrow cost for 2 people.
Darren
JoBallloons
Bristol, UK46 contributions
Our flights cost £140 per person for our Anytime Voucher which is valid for weekends and includes about an hour's flight but the whole experience will last 3-4 hours with setting up the balloon, the flight itself, packing the balloon away, Champagne and a flight certificate.
Karen_English_72
Newbury, United Kingdom25 contributions
Do you have other bases around the UK? Particularly interested in the wheelchair balloon experience
ball00nist
Exeter3 contributions
Thank you for your enquiry.
We do not have a wheel chair accessible basket but we do have one with seats in the Bristol, Bath and South Wales areas which is suitable for people with limited mobility. Please call us on 01404 812102 or email us and we can answer any further questions for you. Alternatively email us your phone number to and we can call you.
Elizabethloveland
Exeter, UK
how much do balloon rides cost at Tiverton Balloon Festival?
JoBallloons
Bristol, UK46 contributions
£165 per person
Elizabethloveland
Exeter, UK
how much do balloon flights cost at the Tiverton Balloon Festival?
Extraordinary675536
Salisbury, UK1 contribution
how easy is it to get into the basket, i am 70 and not too agile!!!!