Waiting a very long time for order to be taken - had to go up and ask. Food arrived before tea and coffee. Fry was very greasy served on cold plate. Staff did apologise. Grounds were lovely for a walk.

Beautiful garden, just waking up with anemoes and crocus. Several trails to choose to walk, Beautiful woodland walk which will provide a wonderful shaded area in summer, at present the trees are sleeping. The history trail was very intersting and well laid out. The tea shop was very pleasnt and comfy, and prices were reasonable.

Arrived with high hopes that at least the Lake Walk would be fully accessible. To our frustration, only a small part of the walk is on tarmac from the entrance towards the house going clockwise. Too much off-road, which doesn't work if you are an independent manual wheelchair user. Only works if you get pushed over the gravel/uneven path and even then it's tough going. Expressed our disappointment to the ticket office and our issues were not addressed. We were told it works OK if you push a heavy electric wheelchair. So its still not fully independently wheelchair accessible. BEWARE ...... entry fee a bit pricey just to get a view of the lake and house !!!!!!

Myself and 2 friends recently went to Montalto to visit the Christmas Shop, which is lovely and we picked up a few items for the festive season. It was only about 3.20pm so we then decided to go the Cafe for tea and cake. We were shown to our seat and someone took our order for tea and cake quite quickly, however we then waited over 10 mins before the refreshments were served. Only approx 20 mins later, we were still finishing our tea and having a nice catch up when the supervisor told us they were "closing in a couple of minutes" (not 20 or 30 minutes, but a couple!). I think she noticed the confusion on our faces and immediately offered to put our tea into takeaway cups. After paying the bill, I did speak with the supervisor and expressed our disappointment at being rushed out. I am not someone who likes to give a negative review but having looked at other reviews, and seeing Montalto's response to most negative reviews, I felt compelled to give my view. It would appear that the customer is on most occasions is at fault ie for not checking the website or opening times before visiting. Surely it is only manners to tell customers when they arrive that the cafe is closing shortly, giving them the choice to stay or not. It is not a case of the customer is always right, but not rushing your customers and common courtesy is surely not beyond Montalto.