Bought discounted tickets via my work (£9 each) for my partner and I and 2 teenage nieces. I'm very grateful I had bought tickets in advance as it would have been £68 on the door as over 13s are classed as adults. My first impression was that it was looking very rundown, I remember visiting many years ago and it being "state of the art" but it sadly certainly is not that now. It took less than an hour to view everything and that was trying hard to take as much time as possible as we had a lunch reservation elsewhere and had allowed a good couple hours for this visit. We went to the cafe which was dire and very dirty. It had a canteen vibe to it but was charging restaurant prices. We had 3 weak bland coffees that came to nearly £10 and although we didn't eat noted that the menu was extortionate (£14-16 for main meals). The food clearly wasn't very good either as there several was piles of half eaten food piling up on various tables around us. Add this cost to the high standard entrance fee and its a very expensive couple of hours out for a family. The toilets were not clean. The doors didn't lock and the hand dryers very temperamental. Thankfully due my nieces having an interest in fish and aquatic life they did enjoy what they did see but both commented that they expected there to be much more to do and see. It's a shame because this could be so much more with a bit of TLC and thought into what is actually value for money.

Great experience for curious little ones but we had seen everything within 30 minutes and then went to get food. When I asked about a hot food menu I was told they had stopped serving so I grabbed the wee one a kids lunch box and went to pay and blatantly saw the family in front order 2 burgers & chips. When I questioned why I was told no hot food but others were being served I was told it was dependant on what you were ordering, however still wasn’t offered a menu to even see any options so have now started our hour long drive back home hungry while the family in front of us had a nice big hot lunch which we weren’t allowed. Very highly priced so likely wouldn’t be back unless we are gifted another voucher from family which we were for this trip.

Very, very overpriced!! Two concessions and two children 7 and 4, £54. Took snacks for the children but bought 2 coffees, a milk and a juice...over £11. Add to that something from the gift shop...another £20. Not many families can afford this day out. It advises 2 to 3 hours for the visit, pretty much the boys were ready to leave within 2 hours but we had spent a lot of that time in the cafe and gift shop. My grandson was excited to see the frogs but most of the cases looked empty as did the snake case. We tried to go to some of the feeding sessions but pointless due to people pushing in. Won't be back

Horrible staff. As we walked in, they weren’t pleased to see another family on top of their busy day. One mouthed ‘more for f*** sake’. Very welcoming. We ordered chips and cheese from the cafe to complement our packed lunch. Five minutes later we decided to order one more to share. At this point we were told we could have chips but the cheese had been put in the fridge - couldn’t be bothered to get something from the fridge. To top it off it’s not good value for money.

By getting realistic with their ticket prices. Even for an OAP they want £15 of his pension money, so guess how many pensioners can afford that sort of frivolous outlay... Their online information provided is pretty suspect. They seem to think that Scotland's Basking Sharks grow to a maximum of 10ft... When any child who takes in information from sources like Attenborough's BBC programmes could point out that this is utter nonsense - basking sharks commonly reach well over three times that size and are known to be the world's third biggest fish. The impression is that they know more about glossy photographs than the species living in Scotland's home waters! NOBODY calls Tope "Tope Sharks" and nobody calls dogfish "dogfish sharks" - talk about those like that to any fisherman, you'll be seen as a know-nothing twit. Commercial establishments like this one are clearly centred on little but squeezing visitors for the maximum amount of Sterling possible, with little attention on science or accuracy of detail or terms used. By no means am I against such places, but I certainly am against ridiculous ticket prices and a lack of accuracy in information supplied to the public.

Appreciate upkeep of a facility such as this will be sizeable however value for money is very limited. It is a good few years since now my last visit but it is looking very very tired. Needs some TLC in my opinion to add to the appeal and experience. Would be interesting to compare with similar facilities in Loch Lomond. Overall sadly not sure I can recommend this attraction.

This attraction is very overpriced and Not value for money. Entrance is shabby and is in need of upgrading. The water beside the entrance was full of rubbish and sends the wrong message to children about pollution in the ocean.... You have missed this opportunity ☹️ Areas dark and difficult for signs to be read so not sure what is in each tank at times. Pool containing seals is in poor condition with what looks like paint coming off in the water? Seals looked sad. Minimal variety of species available.

Wanted some to do for a couple of hours between hospital visits, but the couple of hours turned into half hour! I have visited many aquariums in my time but this is the worst. No arrows to point the direction you should be going in…walk down to the underwater tunnel to walk back up and find out where you are. The Seals were so sad. They literally swam round in a circle and cam up for air in the same place. They didn’t use any of their stimulation toys. Over priced and would not visit again.

Ridiculously overpriced for what you actually get. A boring, un-engaging experience and the seals look neglected and depressed. Went to the cafe where a burger starts at £10.85, a kids pizza is £14.00 and a scabby looking muffin costs £3.00. We actually walked out without buying anything and took the kids for a bar lunch in South queensferry which amazingly worked out cheaper! Our friends, however did pay £5 for undercooked, tasteless chips and cheese which they left half of. Won't be back again

We took our 3 year old grandson here for the very first time and to say we were disappointed is an understatement. First of all is very very expensive to get in. We paid £17 each for my husband and myself and £15 for our grandson. We actually had done everything including the seals getting fed in under 40 minutes! The whole place needs a lot of work. The restaurant is way overpriced that we cancelled our order and left. Complete rip off