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Fort Augustus VisitScotland Information Centre

Fort Augustus Car Park The Car Park | Inverness-shire, Fort Augustus PH32 4DD, Scotland
+44 1320 366779
Website
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Review Highlights
Just the place to plan your visit

We found out a lot of information at the Canal information spot, but this place has maps of the... read more

Reviewed 2 weeks ago
Bill C
,
Nova Scotia
Helpful staff with good help for info

Good helpful staff to get info for Loch Ness. Give good recommendations of places around Loch Ness... read more

Reviewed 3 weeks ago
Glacier V
,
Singapore, Singapore
via mobile
Read all 56 reviews
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Overview
  • Excellent35%
  • Very good51%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“car park” (3 reviews)
“loch ness” (4 reviews)
LOCATION
Fort Augustus Car Park The Car Park | Inverness-shire, Fort Augustus PH32 4DD, Scotland
CONTACT
Website
+44 1320 366779
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Reviews (56)
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1 - 10 of 42 reviews

Reviewed 2 weeks ago

We found out a lot of information at the Canal information spot, but this place has maps of the general area and more. Super staff helped us with our trip. Thanks!

Thank Bill C
Reviewed 3 weeks ago via mobile

Good helpful staff to get info for Loch Ness. Give good recommendations of places around Loch Ness too .

Thank Glacier V
Reviewed 4 weeks ago

Having just visited the great Callander VisitScotland office, I was a bit disappointed in the size of the Fort Augustus office - it has a much smaller range of brochures and products on sale. Its location is great for those using the main car park...More

Thank TheLochNessTour
Reviewed 4 April 2017

Needed some maps and some help with directions and things to see. The staff were wonderful and went out of their way to find the map that would suit our needs.More

Thank Thorbourne62
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 8 April 2017

Thank you for sharing your experience - it's very pleasing to hear that the staff made sure they knew what your requirements were in order to get the best map for you so I've made a point of sharing your comments with them directly! Kind...More

Reviewed 17 November 2016

It may be small but it had every thing that an information centre should stock, it even had children's books in other languages. The lady in the centre was very freindly and helpfull.More

Thank Michael B
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 21 November 2016

Hi Michael, I'm glad that despite not being the biggest, we were still able to meet your expectations of an Information Centre and even provide a few surprises such as the foreign language children's books. Lovely to hear a mention for the staff as well!...More

Reviewed 29 October 2016

TThere were plenty of brochures maps and touristy things in the centre. The lady behind the counter was very friendly and welcoming and knowledgeable.More

Thank Loppy54
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 31 October 2016

Thank you for taking the time to leave feedback following your visit - I'm delighted we were able to meet your expectations of a 5 star service and hope that this helped you make the most of your time in Fort Augustus. Kind regards, Ranald...More

Reviewed 28 October 2016

The lady in this centre was helpful, thoughtful and gave excellent advice. A great place to stop. Don't buy fish and chips next door - they are the opposite - but this lady was wonderful and we planned our whole trip through her.More

Thank Caitlin H
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 31 October 2016

Hi Caitlin, I'm always so pleased to hear that we've been able to help a visitor make the most of their trip so I'm reading this review with a huge smile on my face! I'll be sharing your feedback with both Jane and Jenny to...More

Reviewed 27 October 2016 via mobile

We popped in when we arrived for some advice on what was available in town. It's a small set up but the staff were helpful and we got some advice on where to walk for views and stop for lunch.

Thank Isla D
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 31 October 2016

Hi Isla, Great to hear that we were able to help you with the information you were looking for - I hope you enjoyed both the lunch and the views! Kind regards, Ranald Gilbert, Area Manager

Reviewed 10 October 2016

Called into the information centre to ask about local walks, the lady was very helpful and knowledgable, gave us a map and marked out routes to walk.More

Thank DEBBIE2257
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 13 October 2016

Hi Debbie, Thanks for making the effort to tell us and other visitors about your experience in our Fort Augustus iCentre. I'm delighted you found the lady on duty helpful - I hope the map was too and you enjoyed the walks! Kind regards, Ranald...More

Reviewed 29 August 2016

We stopped in to pick up some maps and information. The two staffers were very helpful and conversational. We were interested in walking paths and they gave us that information as well as suggestions for what to wear and what times were best to go.

Thank Willarddix
Ranald_Gilbert, General Manager at Fort Augustus VisitScotland Information Centre, responded to this reviewResponded 12 September 2016

Thanks for leaving a review following your visit - glad we were able to help you find the information you were looking for and I hope you enjoyed the walks recommended! Kind regards, Ranald Gilbert, Area Manager

Questions & AnswersAsk a question
oneeurolady
Can I walk from your location to the Highland Club?
2 August 2016|
Answer Show all 3 answers
Response from Ranald_Gilbert | Property representative |
Hi there, Thanks to Helen and James for pretty much covering but yes, from our Information centre it would be around a 5 minute walk along pavements and paths (all flat) to reach the Highland Club. Please do pop in and see... More
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