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Fort Augustus iCentre

Fort Augustus Car Park The Car Park | Inverness-shire, Fort Augustus PH32 4DD, Scotland
+44 1320 345156
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Review Highlights
So helpful

The woman who helped us was friendly and super helpful, providing us with great tips. Thank you... read more

Reviewed 21 October 2017
Jackie C
Situated right next to the car park

A small office with some good tourist moments stuff. The lady was very helpful but beware that the... read more

Reviewed 16 October 2017
ColinAd51
,
Hillcrest, South Africa
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Overview
  • Excellent38%
  • Very good50%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“small office” (2 reviews)
“car park” (5 reviews)
LOCATION
Fort Augustus Car Park The Car Park | Inverness-shire, Fort Augustus PH32 4DD, Scotland
CONTACT
Website
+44 1320 345156
Write a ReviewReviews (65)
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"information centre"
in 5 reviews
"small office"
in 2 reviews
"car park"
in 5 reviews
"loch ness"
in 5 reviews
"leaflet"
in 6 reviews
"gifts"
in 4 reviews
"visitors"
in 5 reviews
"coach"
in 3 reviews
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1 - 10 of 50 reviews

Reviewed 21 October 2017

The woman who helped us was friendly and super helpful, providing us with great tips. Thank you, much appreciated.

Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Jackie, I'm delighted to hear you found your visit worthwhile - thanks for sharing and hope it helped you have a great trip! Kind regards, Ranald Gilbert, Area Manager

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Reviewed 16 October 2017

A small office with some good tourist moments stuff. The lady was very helpful but beware that the office closes for a lunch break if you do need to visit around that time.

Thank ColinAd51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Colin, Thanks for highlighting to your fellow visitors that outwith the peak season we do close for lunch. I hope you enjoyed your time in Fort Augustus! Kind regards, Ranald Gilbert, Area Manager

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Reviewed 14 October 2017

Like all tourist informations it has the usual postcards, souvenirs and information brochures. The woman was really helpful but the town was getting inundated with coaches full of tourists. As it was closed for lunch when we arrived, we went back to visit later. I...More

Thank Vicky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Vicky, Thank you for leaving feedback following your visit - we are very fortunate with the team in Fort Augustus, but they definitely need their lunch break to catch their breath! Kind regards, Ranald Gilbert, Area Manager

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Reviewed 30 August 2017 via mobile

We popped in with a quick question about Invermoriston Falls. The lady who helped us was very knowledgeable and explained the best walk to see the falls with a pushchair and without. She also gave us a leaflet about the falls themselves which I had...More

Thank girlinbristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 8 September 2017

I'm delighted to hear that you found the staff's knowledge and the leaflets on offer helpful in planning your trip to the falls - I hope you enjoyed the walk there, and indeed your time in the Highlands as a whole. Thank you for taking...More

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Reviewed 19 August 2017 via mobile

Compact but with all the maps you need. friendly staff, little gift shop. Cant ask for anymore! If you turn right out of car park and then go left after bridges. Follow sign for Foyer, about 5 miles in, you'll find yourself amognst the most...More

Thank sabin215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Info_VisitScotland, Manager at Fort Augustus iCentre, responded to this reviewResponded 24 August 2017

Thanks for you great review and plahying your part by recommending the view!! I have stopped off there many times and never get tired of it! (well, apart from when running the Loch Ness marathon!!) I'm glad you found our staff to be friendly as...More

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Reviewed 13 August 2017

They have some nice souvenirs and postcards, and they sell post card stamps. And of course there's all the tourist brochures and maps, etc.

Thank marytini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 18 August 2017

I hope you found plenty of fantastic memories to share using the postcards whilst you were in Fort Augustus - thanks for the review! Kind regards, Ranald Gilbert, Area Manager

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Reviewed 8 August 2017 via mobile

I've been there to find information about cruises on loch ness. Staff was helpful and gave me all details I needed. A perfect place to organize your holyday on loch ness.

Thank Francesca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 17 August 2017

Hi Francesca, Thanks for taking the time to leave feedback following your visit - I hope you enjoyed the cruise and the rest of your time around the Loch! Kind regards, Ranald Gilbert, Area Manager

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Reviewed 1 August 2017 via mobile

Friendly staff offering good information on Fort Augustus. Free map and wifi. Little shop inside too with lovely gifts to buy.More

Thank Nikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 3 August 2017

Hi Nikki, Thanks for leaving a review following your visit - whilst we only have a limited space available in the Centre, the team do a great job of making sure we give all our visitors the best service and experience possible so I'm really...More

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Reviewed 13 July 2017

Called in here after a 5 hour drive, more of a leg stretch than a search for information, or so we thought. How wrong was I. The staff are super friendly and really knowledgeable, they gave us lots of tips for our stay, we came...More

Thank weescottishmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 17 July 2017

What a great review - I'm always pleased to hear that someone got more than they expected from their visit to an Information Centre! I hope you had a great time following up on the suggestions and leaflets, Kind regards, Ranald Gilbert, Area Manager

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Reviewed 10 June 2017

We found out a lot of information at the Canal information spot, but this place has maps of the general area and more. Super staff helped us with our trip. Thanks!More

Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 30 June 2017

Hi Bill, I'm glad that you found the information at the Canal helpful as well as what we were able to provide - I'll definitely be sharing your comments with the staff in Fort Augustus as I absolutely agree with you that we've got a...More

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Questions & Answers
Anna B
6 August 2017|
Answer
Response from Ranald_Gilbert | Property representative |
Hi Anna, Whilst it is a very busy time of the year we'd be delighted to help you find accommodation. There are listings on our website, however if it is easier for you you can give us a call on 01320 320156 and we can chat... More
0
Votes
oneeurolady
2 August 2016|
AnswerShow all 3 answers
Response from Ranald_Gilbert | Property representative |
Hi there, Thanks to Helen and James for pretty much covering but yes, from our Information centre it would be around a 5 minute walk along pavements and paths (all flat) to reach the Highland Club. Please do pop in and see... More
0
Votes
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