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Review Highlights
Situated right next to the car park

A small office with some good tourist moments stuff. The lady was very helpful but beware that the... read more

Reviewed 16 October 2017
ColinAd51
,
Hillcrest, South Africa
Small but helpful

Like all tourist informations it has the usual postcards, souvenirs and information brochures. The... read more

Reviewed 14 October 2017
charlottelotus
,
London, United Kingdom
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  • Excellent36%
  • Very good48%
  • Average13%
  • Poor2%
  • Terrible1%
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“small office”(2 reviews)
“car park”(5 reviews)
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Fort Augustus Car Park The Car Park | Inverness-shire, Fort Augustus PH32 4DD, Scotland
+44 1320 345156
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Reviews (68)
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All reviews information centre small office car park loch ness leaflet gifts coach tourists
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1 - 10 of 52 reviews
Reviewed 4 November 2018

we stoped in for information and to get a lay of the area. This was accomplished. One staff member acted like they didn't want to be bothered but still accomplished our goal.

Date of experience: November 2018
Thank 677ScottS
Reviewed 28 June 2018

This information centre is now a chip shop, even though it is still listed on local maps as an information centre. The only information about the area is on a notice board in front of the toilets.

Date of experience: June 2018
Thank 938fjg
Reviewed 21 October 2017

The woman who helped us was friendly and super helpful, providing us with great tips. Thank you, much appreciated.

Date of experience: October 2017
Thank JackieC3093
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Jackie, I'm delighted to hear you found your visit worthwhile - thanks for sharing and hope it helped you have a great trip! Kind regards, Ranald Gilbert, Area Manager

Reviewed 16 October 2017

A small office with some good tourist moments stuff. The lady was very helpful but beware that the office closes for a lunch break if you do need to visit around that time.

Date of experience: October 2017
Thank ColinAd51
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Colin, Thanks for highlighting to your fellow visitors that outwith the peak season we do close for lunch. I hope you enjoyed your time in Fort Augustus! Kind regards, Ranald Gilbert, Area Manager

Reviewed 14 October 2017

Like all tourist informations it has the usual postcards, souvenirs and information brochures. The woman was really helpful but the town was getting inundated with coaches full of tourists. As it was closed for lunch when we arrived, we went back to visit later. I...More

Date of experience: October 2017
Thank charlottelotus
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 21 November 2017

Hi Vicky, Thank you for leaving feedback following your visit - we are very fortunate with the team in Fort Augustus, but they definitely need their lunch break to catch their breath! Kind regards, Ranald Gilbert, Area Manager

Reviewed 30 August 2017 via mobile

We popped in with a quick question about Invermoriston Falls. The lady who helped us was very knowledgeable and explained the best walk to see the falls with a pushchair and without. She also gave us a leaflet about the falls themselves which I had...More

Date of experience: August 2017
Thank girlinbristol
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 8 September 2017

I'm delighted to hear that you found the staff's knowledge and the leaflets on offer helpful in planning your trip to the falls - I hope you enjoyed the walk there, and indeed your time in the Highlands as a whole. Thank you for taking...More

Reviewed 19 August 2017 via mobile

Compact but with all the maps you need. friendly staff, little gift shop. Cant ask for anymore! If you turn right out of car park and then go left after bridges. Follow sign for Foyer, about 5 miles in, you'll find yourself amognst the most...More

Date of experience: August 2017
Thank sabin215
Info_VisitScotland, Manager at Fort Augustus iCentre, responded to this reviewResponded 24 August 2017

Thanks for you great review and plahying your part by recommending the view!! I have stopped off there many times and never get tired of it! (well, apart from when running the Loch Ness marathon!!) I'm glad you found our staff to be friendly as...More

Reviewed 13 August 2017

They have some nice souvenirs and postcards, and they sell post card stamps. And of course there's all the tourist brochures and maps, etc.

Date of experience: August 2017
Thank marytini
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 18 August 2017

I hope you found plenty of fantastic memories to share using the postcards whilst you were in Fort Augustus - thanks for the review! Kind regards, Ranald Gilbert, Area Manager

Reviewed 8 August 2017 via mobile

I've been there to find information about cruises on loch ness. Staff was helpful and gave me all details I needed. A perfect place to organize your holyday on loch ness.

Date of experience: August 2017
Thank 473francescar
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 17 August 2017

Hi Francesca, Thanks for taking the time to leave feedback following your visit - I hope you enjoyed the cruise and the rest of your time around the Loch! Kind regards, Ranald Gilbert, Area Manager

Reviewed 1 August 2017 via mobile

Friendly staff offering good information on Fort Augustus. Free map and wifi. Little shop inside too with lovely gifts to buy.More

Date of experience: July 2017
Thank Nikki C
Ranald_Gilbert, General Manager at Fort Augustus iCentre, responded to this reviewResponded 3 August 2017

Hi Nikki, Thanks for leaving a review following your visit - whilst we only have a limited space available in the Centre, the team do a great job of making sure we give all our visitors the best service and experience possible so I'm really...More

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Questions & Answers
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Anna_Balcerzak
6 August 2017|
Answer
Response from Ranald_Gilbert | Property representative |
Hi Anna, Whilst it is a very busy time of the year we'd be delighted to help you find accommodation. There are listings on our website, however if it is easier for you you can give us a call on 01320 320156 and we can chat... More
0
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oneeurolady
2 August 2016|
AnswerShow all 3 answers
Response from Ranald_Gilbert | Property representative |
Hi there, Thanks to Helen and James for pretty much covering but yes, from our Information centre it would be around a 5 minute walk along pavements and paths (all flat) to reach the Highland Club. Please do pop in and see... More
0
Votes