Just stumbled on this as it was the closest to the Askaig ferry after three days on Jura. Landed on my feet! Just one year into the new Johnny Walke dispensation, the tour is first rate with genuine thought going into telling the complex story of whisky making. Our guide Alisha was very well informed and the finale tasting complete with a side order of Johnny Walker old fashioned did not disappoint. Couldn’t afford all of my favourites but still left feeling I had learnt a great deal about whisky, even as an enthusiast.

We took public transportation from Port Ellen, and got dropped off about a mile away from the distillery. I t was a pleasant hike. We did not take the tour, but did our tastings at the bar and enjoyed the pleasant views through the glass wall facing the water. Very nice friendly people with good advice for tastings and purchases. I would certainly recommend.

I visited in January 2024 for a smoke and peat tasting experience. Lovely atmosphere, one other visitor from Japan with whom I shared my oatcakes so that we did not have to drink on empty stomach. Tasted five whiskies that are artisanal Caol Ila so not in the shops. Very nice experience. Would have liked to learn more about Caol Ila

I had never had a Caol Ila before this tasting, but I was blown away both by the tasting, the customer service, and the beautiful views from the Caol Ila tasting room/shop. We stopped at eight of the Islay distilleries and had some really wonderful experiences, but Phoebe and Caol Ila went above and beyond any other stop we made to make our Caol Ila visit and tasting extra special. My brother and I were visiting for our 30th and 40th Birthday and nowhere we visited made us feel as special or as celebrated as Phoebe and Caol Ila did for our birthday. Between the kindness and customer service combined with the quality drams at our tasting, Phoebe has made a lifelong Caol Ila fan out of me!

We very much liked the tour. The process of making whiskey was perfectly explained and we also liked very much the video about the history. The visitor center is really pretty and we bought some whiskey and branded souvenirs. The bar is cosy and welcoming. All staff on the whole site was very friendly. We absolutely recommend the visit and the flavor journey tour.

The entire experience was wonderful esp. our tour guide Alisha was fantastic and fun. The distillery was immaculate and Alisha took the time to walk us thru all the steps and sections with detailed explanations and funny stories. A must for lovers of Islay single malt Whiskies.

So I messed up with this one. I booked a tour for our group of 6, however when we arrived I realised I had booked it for the following day, which we already had plans for. However the team member on the welcome desk was brilliant and swapped us to a tasting session which was 30 mins later. This was no problem as there was a bar, with some food and drinks. Some of the group ordered teas, coffee and cake and some ordered pies. The pie did take a long time and didn't end up being severed until after the tasting which was a bit disappointing. This is a johnnie walker distillery so has all the glitz and glam you would expect, although not one of its better ones.

This is a modern, forward thinking distillery and stands in contrast to some of the others I have visited. The tour is very professional and well done - obviously being part of a huge corporate conglomerate has its advantages as they can afford to spend the money on marketing and presentation. The facilities are very nice and they allowed us to just sit and visit when we were through with our tasting at a table overlooking the water. It was nice to not be rushed and get to know some new people.