Yes, there was customer with his dog in the common area when I was there, and you can watch the ice and wall climbing from this area - suggest you double check though as rules can change

Absolutely - there is a nice cafe to sit in.

If you just want to climb, you can turn up and pay. I’d say if you wanted to participate in one of the instructed sessions, it would be safer to book.

Sorry not quite sure what the question is, I didn't mention breakfast in my review , I spoke mainly about the facilities themselves, having the cafe there is a bonus, it is an amazing place well worth the visit

Hi, On the day in question the centre was quite and we were using the opportunity to do some staff training. A tour bus company came in for a coffee stop. As we had no customers climbing at that time, I asked the staff to stop what they were doing and give an Ice Climbing demo. Unfortunately, not everyone had the same level of interest. We do try to provide a high level of customer satisafaction, and every one is entitle to their own opinion, hopefully he enjoyed refreshments in the cafe