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Balloch VisitScotland iCentre

Old Station Building Balloch Road | Old Station Building, Balloch, Loch Lomond and The Trossachs National Park G83 8LQ, Scotland
+44 1389 753533
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Review Highlights
informative

It is very nice and friendly staff, lots to see and do... Must go here if never been to Glasgow... read more

Reviewed 4 days ago
chezlobo2
,
London, United Kingdom
A must for planning your trips

The ladies in the information centre were marvellous. Helpful, friendly, enthusiastic... read more

Reviewed 1 week ago
Allison R
,
Newcastle upon Tyne, United Kingdom
Read all 126 reviews
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Balloch Information Centre is located in the beautiful red sandstone Old Station Building in the centre of Balloch, directly opposite Balloch Central train station. Balloch is a charming town located at the southern edge of Loch Lomond and is a great base for exploring the beautiful Loch Lomond and The Trossachs National Park. For those that enjoy the great outdoors, Balloch is a great place to get active both on land and on water with a wide range of activities on offer throughout the year. A warm welcome awaits you at Balloch VisitScotland Information Centre where the knowledgeable staff will assist you in how to spend the perfect day in Balloch, providing you with a local map and many suggestions as to what you can do. You can also purchase discounted tickets for local attractions to include the Loch Lomond Sealife Centre and the Loch Lomond Bird of Prey Centre. There is also a wide selection of Scottish gifts that can be purchased from the Information Centre, such as Harris Tweed bags and purses, shortbread and a wide selection of guide books and maps. Getting to Balloch couldn't be easier! Trains leave frequently from Glasgow city centre directly to Balloch and Scottish Citylink coaches pass Balloch as they travel north. Balloch is well connected by road by the A82 and A811.
  • Excellent80%
  • Very good16%
  • Average4%
  • Poor0%
  • Terrible0%
Travellers talk about
LOCATION
Old Station Building Balloch Road | Old Station Building, Balloch, Loch Lomond and The Trossachs National Park G83 8LQ, Scotland
CONTACT
Website
+44 1389 753533
Write a ReviewReviews (126)
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All reviews
"information centre"
in 18 reviews
"local attractions"
in 4 reviews
"thanks ladies"
in 2 reviews
"lovely ladies"
in 3 reviews
"visitor center"
in 3 reviews
"helpful advice"
in 2 reviews
"close to the train station"
in 2 reviews
"for sale"
in 3 reviews
"visit scotland"
in 2 reviews
"places of interest"
in 2 reviews
"conic hill"
in 2 reviews
"gift shop"
in 3 reviews
"boat ride"
in 2 reviews
"loch lomond"
in 7 reviews
"country park"
in 2 reviews
"veronica"
in 9 reviews
"visitors"
in 11 reviews
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1 - 10 of 108 reviews

Reviewed 4 days ago

It is very nice and friendly staff, lots to see and do... Must go here if never been to Glasgow before...

1  Thank chezlobo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

The ladies in the information centre were marvellous. Helpful, friendly, enthusiastic, knowledgeable and attentive. Never rushed and nothing too much trouble. Great for booking transport and trips and unlocking crucial information for what to do and how. Couldn't have got to Tarbet and Ben Lomond...More

Thank Allison R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

The three ladies working were incredible! We came in with a sob story about our bikes being lost in transit by the airline. They were so kind and helpful. they booked us a lovely bnb just out of town, we would never have found it...More

Thank jonathon p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 week ago

The ladies at the tourist information, Annette, Caroline and Veronica are so friendly, genuinely interested and down to earth every visitor to Loch Lomond should make this their first port of call. I can absolutely wholeheartedly say that because we went there very early in...More

Thank dickainsley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Throughout all of our travels in Scotland last month, my wife and I received helpful and friendly advice from all of the visitor centres in the locations we visited. However, Balloch stands out. They provided necessary, helpful, and prompt advice by email before we left...More

Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

My wife and I are cycling from Lands End to John O’Groats and stopped overnight in Balloch. The information centre there is the most helpful we have come across since we left Lands End. We left with lots of maps and info. The lady who...More

Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyndsay M, Manager at Balloch VisitScotland iCentre, responded to this reviewResponded 2 weeks ago

Hello David N, Thank you very much for taking the time to leave such a kind review. I'm sure you will have visited lots of information centres since leaving Lands End, and so we are delighted to hear that you think Balloch iCentre is the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

We needed help to get accommodation in Northern Scotland not realising how busy things are in the area in June. We had so much help from Angela, Caroline and Dale who went above & beyond to help us with good humour and nothing was too...More

Thank TW075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyndsay M, Manager at Balloch VisitScotland iCentre, responded to this reviewResponded 2 weeks ago

Hello TW075, Thank you for taking the time to write such a kind review. You were certainly in good hands when you called into the Balloch iCentre looking for help with accommodation. Caroline, Angela and Dale have so much knowledge and experience and will always...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018 via mobile

What a pleasure to visit the lovely ladies (no men on duty when we visited!) in Balloch's tourist information centre. SO enthusiastic and welcoming and a mine of information. We felt like old friends after our first visit. If only every tourist information centre was...More

Thank Sue G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyndsay M, Manager at Balloch VisitScotland iCentre, responded to this reviewResponded 14 May 2018

Hello Sue G, Many thanks for your kind review. Its great that you take the time to leave such kind comments, as its such a perfect way to prove how excellent our team are in Balloch Information Centre. They certainly are a fab bunch, and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018

Visiting the centre at the start of our short stay was an excellent move. The staff are friendly , knowledgable and extremely helpful. They have a real sense of enjoyment in their work which gives a positive vibe about the whole area and made the...More

Thank RetiredJohn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyndsay M, Manager at Balloch VisitScotland iCentre, responded to this reviewResponded 14 May 2018

Hello RetiredJohn1, Thank you for taking the time to leave such a kind review. I'm glad that you visited our centre at the beginning of your holiday as it is clear that you have received the best information and advice, which no doubt will have...More

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Reviewed 28 April 2018

This information centre is outstanding. The ladies serving at the time, Annette, Veronica and Angela are brilliant. They listen, are patient and extremely knowledgeable. I am from Australia, my friends from Iceland - and we don’t know the area well. In particular, Annette guided us...More

Thank athbrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyndsay M, Manager at Balloch VisitScotland iCentre, responded to this reviewResponded 14 May 2018

Hello athbrae, Many thanks for taking the time to leave such a kind review. Annette, Veronica and Angela certainly are a knowledgeable bunch and each have worked in our Information Centre for a number of years now and so they definitely have the best of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
liztyson667
28 January 2018|
AnswerShow all 3 answers
Response from Lyndsay M | Property representative |
Hell liztyson6 Balloch Castle Country Park is a fantastic area to visit with your dog. It has as a great variety of riverside, loch shore, woodland and meadow paths, as well as plenty of open parkland. The gardens are... More
0
Votes
JoeScorpio
Spa type packages in Balloch or within walking distance - My wife is currently in Balloch awaiting the birth of her newest grandchild. She takes a daily walk to Loch Loman Shores (that I do know), however I do not know the area at all and would like to know if there is any Spa within walking distance of Balloch? My wife is a bit stressed right now as the baby has not yet arrived and I thought a day where she could be pampered (Spa, massage, manicure, pedicure or something similar that would be totally for her to relax a bit). There are many packages I see on Groupon in Glasgow but that would require driving and it has to be within walking disctance that she could do at her convenience. Any assistance or suggestion would be much appreciated Thanks Joe at gmail you can reach me at joe dot kurtzke
13 December 2015|
AnswerShow all 2 answers
Response from Tosher100 | Reviewed this property |
Not sure but there is a train station right opposite the Ballock visitors centre (trains every half hour). The train takes you straight into Glasgow at the Central railway station(approx.: 20/30mins journey),So you could use... More
0
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