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Loch Lomond Leisure Scotland

Luss, United Kingdom
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About Loch Lomond Leisure Scotland
Loch Lomond Boat Trips, Team activities, Water sports and Paddlesports Please visit website for more info:
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Loch Lomond Leisure Scotland
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Killian wrote a review Nov 2021
London, United Kingdom11 contributions1 helpful vote
Booked as part of a long birthday weekend with friends. From the initial e-mail inquiry to actually leaving on the day, the experience was disappointing. Paid in advance for the inclusion of wet suits, yet staff handling the booking made a payment error in trying to charge for them again. Mistakes happen, of course. Staff said they had changing facilities on location—this amounted to an unstable, lopsided tin shack on the beach that looked like it was about to collapse and had 3 fitting room-style booths that were amateurishly covered with torn cloth that didn't even cover the booths properly, so privacy be damned! Staff didn't monitor this, so a couple of women walked in on me changing and I can only imagine what a woman would feel like if a man had done that to her. On arrival, we were greeted by a staff member with a less-than-pleasant attitude who instructed her colleagues to find us a wetsuit. We had not been advised that the wetsuits we paid for were in fact USED the same day, soaking wet and freezing cold, covered in dirt, and had not been cleaned/sanitized at the peak of a pandemic across Scotland and indeed elsewhere. Common sense and expectation dictated to us that we would receive clean wetsuits, especially at the height of a pandemic and having been charged for them. Following our visit, the next day I tested positive for COVID-19 and was subsequently hospitalized. I can confidently say that it was most likely caught from having to wear the wetsuit that had been worn that day by God-knows how many other people. No other activity during the weekend involved close contact with anyone or having to touch anything that could have so blatantly been infected with germs. Overall an extremely discouraging visit and a shroud of negativity over what should have been a special occasion. Would never return, but looking forward to experiencing a similar activity at a cleaner, more professional location in future.
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Date of experience: August 2021
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Jugsie wrote a review Oct 2021
York, United Kingdom12 contributions
We made a last minute kayak booking for 4 adults and 5 children aged 6 to 11. The team at Loch Lomond Leisure were super responsive and helpful both on email, on the phone and in person when we arrived in Luss. We had a great time out on the loch exploring the shore lines and the islands. Would highly recommend as a great family activity.
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Date of experience: October 2021
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discreetscotland wrote a review Oct 2021
Edinburgh, United Kingdom9 contributions
We organised a great kids party with Loch Lomond Leisure. A great mix of water sports for the kids to get stuck into, including the banana boat. Various ages from 5 to 12 year olds all had a great time with plenty to enjoy. Will definitely arrange another day out next year. Top marks for all the staff at Loch Lomond Leisure
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Date of experience: September 2021
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Ross S wrote a review Oct 2021
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Always a great service and selection of activities, the kids loved it as much as us. We are already booked up for next summer.
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Date of experience: July 2021
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im6stew wrote a review Oct 2021
Edinburgh, United Kingdom2 contributions
The staff were very helpful and friendly. We all had a great day out. Scenery was amazing and we will be going back again for sure
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Date of experience: July 2021
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