The grounds and things to do outside are actually quite good (score of 4) whereas the castle is very disappointing. We were only allowed in the main room plus one other, to get the full tour you had to pay extra. Not ideal for a family who expected a castle.

I began my tour by visiting the gardens which including the amazing glasshouse area and walled garden which was beautiful and contained a wealth of interesting information. I then went into the castle where only 3 rooms were open unfortunately. I had chosen to visit the castle on "free-flow" when I bought my ticket, and whereas I was made aware some additional parts of the castle could be viewed if I'd booked a castle tour (at additional cost to my ticket), I was not made aware just how little of the castle was viewable on free-flow, so that was a bit disappointing. I then visited the zoo (which focuses on owls) which was quite interesting - there is a good collection of owls there with a small number of other ad hoc animals, although quite a few seemed to be hiding from me. Overall, there is a lot of stuff to do at Picton, comprising gardens, zoo and castle (and lawnmower exhibit), and I regret not being able to spend a full day there as there is certainly enough to keep someone occupied for a whole day. It is a shame that there is no concessionary rate for disabled visitors as some parts of the grounds are inaccessible for wheelchair users.

This place is a rip off. £14.90 for an adult entry and it is not made clear from advertising literature that this only allows you into 3 rooms in the castle. £5 extra if you want to see the rest. An expensive day out and in my opinion not worth the money

Started off badly because 2 for 1 offer no longer accepted even although advertised by Gardners World. £29 is a lot of money for two people who just want to see the gardens. Not worth it. The gardens are pleasant but nothing exceptional. Will probably be better in July/August. No wonder it was so quiet!

A rather mixed experience. On the positive side, the team have clearly been working hard to conserve and develop the gardens and outside space. The food at Maria’s was good, the WCs near the entrance spotless. On the negative, don’t imagine that for the entrance fee you get to see the castle. At the gate, we were told we could view ‘free-flow’ or pay extra for a tour. What wasn’t explained is that with ‘free-flow’ you get to see just three ground floor rooms (the tour apparently includes more of the ground floor, the upper floor and the basement). The Owl Sanctuary/Zoo was depressing as such places often are. The wooded area (from the pond to the tree ferns and beyond) seemed a myriad of paths and, despite having a rough map in our hands, a few small signs along the way wouldn’t go amiss.

Over priced for what there is. And to have a guided tour of the castle it’s another £5.00. The bird displays need a better sound system as every thing the lady said, echoed. The owl, bird and animal enclosures were very small.

Visited here a few days ago the house is lovely and there are some very nice rooms and paintings, the walled garden steals the show it is one of the best I have seen. I did not not know until we got there that they have a Zoo I must say we were quite upset to see some of the larger Hornbills showing signs of distress and repeatedly doing the same actions one or two of the other big birds too. I have no knowledge of birds in a professional capacity but it left us feeling very sick in your stomach you an just tell when something is unhappy. Unpleasant viewing and very sad to witness. I hope someone reading this can visit or pass on this information to someone with a grater knowledge and make an assessment of the situation. It feels like a throwback to a Victorian curiosity I wish I had not seen it in some regard as it has left a an image and memory that I do not want, but it does enable the issue to be raised, I would bet the RSPCA would shut it.

Slightly disappointed, was expecting more for the money. The owl exhibit was interesting, some animals behind really dirty glass. The owl flying display, which we’re were told would last 25 minutes, had only 2 birds and was over in 10 mins. The castle/house is interesting, only because it’s first house I have seen where they block off most areas unless you pay extra for a tour. All done in 5 minutes. The walled garden is very good, loads of medicinal plants with explanation.

Lovely family day out with the children (aged 3 & 5) The gardens are great to explore but unfortunately the QR code does not work for the Fairy Door trail. The children loved the idea of finding the fairy doors but sadly many are in need of repair with numbers missing. If you’re advertising this as a fun game for children then surely you should ensure everything associated with it is up to scratch. The adventure playground was enjoyed as was a visit to the castle (the staff there were very welcoming). The restaurant too is very good. All in all we had a great time and we would have loved to score 5/5 however, we did have to knock a star off due to disappointment with the Fairy Door Trail

The advertisement states it is dog friendly however there are areas where dogs are not allowed I felt this should be stated beforehand. I arrived three minutes before it opened my mother has had a stroke and cannot stand for long we sat on the beach near the hut and the Lady was so rude even though I stayed we where waiting until she opened which dampened the day slightly. It is 15 pounds each to enter the gardens are lovely however we walked them in half an hour we are not fast due to my mother disability the castle only opens infrequently I felt the entrance fee should be half of the price they are charging. Lovely morning out lovely gardens however Pembroke shire castle was more value for money with free tour more to do. Pictor castle overpriced little to do once you seen gardens rude staff.