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Aveda Seven Seas Spa

16701 Collins Ave, Newport Beachside Hotel & Resort, Sunny Isles Beach, FL 33160-4201
+1 305-749-2100
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Review Highlights
Great Valentine's Day!!

Just very happy w/ service!!! Speciality I want to mention how good Pilar and Ileine were w... read more

Reviewed 17 February 2016
yanelis0516
,
Lauderhill, Florida
via mobile
average bait and switch

i came here because of a groupon. made an appointment for 5 pm using 2 groupons one for a massage... read more

Reviewed 25 October 2015
Rlene r
Read all 71 reviews
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Overview
  • Excellent39%
  • Very good32%
  • Average9%
  • Poor8%
  • Terrible12%
Travellers talk about
“tiki hut” (9 reviews)
“min massage” (5 reviews)
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All hours
Hours Today: 09:00 - 21:00
LOCATION
16701 Collins Ave, Newport Beachside Hotel & Resort, Sunny Isles Beach, FL 33160-4201
CONTACT
Website
+1 305-749-2100
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Reviews (71)
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11 - 20 of 68 reviews

Reviewed 17 February 2016 via mobile

Just very happy w/ service!!! Speciality I want to mention how good Pilar and Ileine were w/ us...everything was very smooth and nice my husband is claustrophobic and this was his first time at the spa of course when they close the door to start...More

1  Thank yanelis0516
Mihai_Mihaela_, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 13 May 2016

Dear Yanelis, Thank you so much for your excellent review and being a loyal guest to the Aveda Seven Seas Spa and Salon. I am so glad you and your husband were able to enjoy your massages. If you need anything at all please let...More

Reviewed 25 October 2015

i came here because of a groupon. made an appointment for 5 pm using 2 groupons one for a massage one for a facial. first off i was running late.By 4 pm i was already aware... it was the day of my birthday which i...More

1  Thank Rlene r
May L, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 27 October 2015

Hi Rlene, Thank you for taking the time to give us your feedback. I completely understand how important birthdays are and we want to make sure that each and every guest feels great while they are with us. I do apologize for any inconvenience we...More

Reviewed 25 August 2015

excellent facials and massages. Have visited several times. The best experience is when you purchase a package that includes lunch by the beach. Book your appointments in the afternoon and make it an all day event.More

Thank nana5California
WolfgangWehen1, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 26 August 2015

We very much appreciate your Excellent 5 Star Review and thank you for being loyal guest of the Seven Seas Spa & Salon! So glad you enjoy the Facials and Massages, please come visit us again soon. If you need anything at all please contact...More

Reviewed 5 August 2015

I've been to this spa about a dozen times over the last 2-3 years and I still look for packages and return. Anytime I've had any problem, whether it was scheduling appointments or a miscommunication with the receptionist, it has been addressed by the Manager,...More

Thank Annie143Florida
WolfgangWehen1, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 19 August 2015

Dear Annie, I very much appreciate your Excellent 5 Star Review and thank you for being loyal guest of the Seven Seas Spa & Salon ! I’m happy to hear you would recommend us and I will be sure to share this review with May...More

Reviewed 9 July 2015 via mobile

We had a couple massage , my husband and I had a good time at Seven Seas...the massage was good and the atmosphere was nice, I read some comments about the spa smelling like damp clothes... I think the manager of the spa really pays...More

1  Thank Anna Z
May L, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 20 August 2015

Dear Guest, Thank you for your kind words. We value all our reviews and look for every opotunity to impove when possible. We hope to see you soon, May Luis Spa Director

Reviewed 7 July 2015 via mobile

We go to this spa to get a massage every 2-3 months. They always have a great deal available at Groupon or they reach past clients via email. We make a date night of it and get drinks and appetizers at Kitchen 305 afterward.More

Thank MASR123
WolfgangWehen1, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 18 August 2015

Hello MASR123 Thank you so much for your excellent review and being a loyal guest to the Aveda Seven Seas Spa and Salon. I am so glad you had a great experience. If you need anything at all please let us know, we look forward...More

Reviewed 29 May 2015

The massage experience was so relaxing. I was staying at Newport Beachside Resort and Hotel for my wedding. The massage was exactly what I needed. The tables are heated and the service is excellent. I have taken friends and family to this spa and it...More

1  Thank Miatracy11
WolfgangWehen1, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 18 August 2015

Hello Miatracy11 I am so glad you had a relaxing experience and it was just what you needed. Thank you for taking the time to review the Aveda Seven Seas Spa and Salon and please come back and see us soon. If you need anything...More

Reviewed 20 April 2015

I booked a Serenity Spa package from their website. We were charged a 30% gratuity which didn't make me feel very serene. I knew ahead of time about the manadatory 18% charge so for it to be 30% for bare minimum service I felt was...More

Thank Sarah W
May L, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 20 August 2015

Dear Guest, Thank you for your review. We appreciate your feedback and recommendations and will make sure that all guests know prior to arrival that gratuity is based on the original price. In regards to the music, we will all to our protocol, for the...More

Reviewed 2 April 2015

I bought through groupon. Spa was very flexible with appt since my groupon was expiring within the week and extended expiration to accommodate my husband and i for our couples massage. We had a great massage! Atmosphere was relaxing and elegant. Therapists were professional and...More

4  Thank knightHollywood
May L, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 6 April 2015

Thank you so much for your excellent review. I am so glad you had a great time. I will defenitely look into the steamroom challange. Thanks again and please come back and see us soon. If you need anything at all, please ask for me....More

Reviewed 31 March 2015

My husband and I went to Aveda Seven Seas Spa on 03/30/15 ad got a couples massage. When I made the appointment I specifically asked for a female masseuse for my husband. That didn't happen. My husband didn't enjoy the massage as he should have,...More

4  Thank Mendy G
May L, Manager at Aveda Seven Seas Spa, responded to this reviewResponded 2 April 2015

Thank you so much for your response. I do appologize for any mix up with the therapist. Please keep my e-mail and I will personally reserve your appointment next time to ensure all of your husband's needs are being met. We hope to see you...More

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