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Queenscliffe Visitor Information Centre

55 Hesse St, Queenscliff, Victoria 3225, Australia
+61 3 5258 4843
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Review Highlights
Should be your first port of call on trip to Queenscliff

Central location with hour parking outside. Very knowledgeable staff member who was welcoming and... read more

Reviewed 1 week ago
best0ne2017
,
Greater Perth, Australia
All Visitor Info Centres should be like this

Very knowledgeable and personal guy ran through the attractions. He really had a passion for the... read more

Reviewed 4 weeks ago
TRexTheCat
,
Melbourne, Australia
Read all 46 reviews
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Welcome to the Queenscliffe Visitor Information Centre. Located in Queenscliff, the Centre services both Queenscliff and Point Lonsdale. For all your travel needs contact the friendly staff. They offer a wide range of services, including expert advice on the local area, accommodation referral, internet access, heritage tours, and local ticket and souvenir sales.
  • Excellent68%
  • Very good26%
  • Average6%
  • Poor0%
  • Terrible0%
Travellers talk about
Closed Now
Hours
Hours Today: 09:00 - 17:00
Suggested Duration: < 1 hour
LOCATION
55 Hesse St, Queenscliff, Victoria 3225, Australia
CONTACT
Website
+61 3 5258 4843
Write a ReviewReviews (46)
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All reviews
"local knowledge"
in 5 reviews
"staff were excellent"
in 3 reviews
"the great ocean road"
in 3 reviews
"the main street"
in 4 reviews
"volunteer staff are"
in 2 reviews
"bellarine peninsula"
in 4 reviews
"point lonsdale"
in 3 reviews
"behind the counter"
in 2 reviews
"few hours"
in 2 reviews
"visitors"
in 4 reviews
"ferry"
in 4 reviews
"pamphlet"
in 2 reviews
"heaps"
in 2 reviews
"attractions"
in 2 reviews
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1 - 10 of 46 reviews

Reviewed 1 week ago

Central location with hour parking outside. Very knowledgeable staff member who was welcoming and informative on the attractions to see in the area. Let us know about history of town. Plenty of brochures on local accommodation and tourist sites to visit in area. Booking agent...More

1  Thank best0ne2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very knowledgeable and personal guy ran through the attractions. He really had a passion for the place that was enthralling. He also let us know when he wasn't familiar with an experience.More

1  Thank TRexTheCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenscliff V, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank you for your kind words TRexTheCat. We pride ourselves on knowing first hand about the attractions and experiences in our region and beyond. I am please our volunteers were able to assist you in this instance. I hope you will come back very soon...More

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Reviewed 15 March 2018 via mobile

I entered this office to book the ferry crossing from Queenscliff to Sorrento. The lady behind the counter was so helpful and had sound knowledge of local points of interest. She has given us no end of ideas of where to go and what to...More

1  Thank Flash1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 March 2018

In the main street, which is handy. Helpful people, lots of brochures, and will sort out accommodation for you.More

1  Thank rdk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenscliff V, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 14 March 2018

I hope we are more than a standard and ordinary Visitor Information Centre, rdk1. We pride ourselves in being extraordinary, and have been recognised for our excellent customer service. We offer itineraries for Queenscliff and the surrounding area, heritage walks, accommodation referrals, ferry tickets, a...More

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Reviewed 6 March 2018

Visited on Monday 19th February to get a map and some info on what to do in Queenscliff. The staff were very helpful and full of ideas of what to see. Thank you.

1  Thank Michael-4551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queenscliff V, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 7 March 2018

Thank you we love being useful, and helping people find all the hidden gems we have on offer. We hope you will come back soon. Even just pop in and say hello.

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Reviewed 11 February 2018

Small information centre but the staff are very helpful, friendly and efficient. We were directed quickly to the information we wanted and they also made some helpful suggestions for extra activities we hadn't known about which turned out to be enjoyable.

Thank Multimuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018

Staffed by employees and volunteers and we received friendly assistance on all enquiries. A good range of pamphlets, maps and tourist info.

Thank Juggernaut42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree G, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 30 January 2018

Thank-you Juggernaut42, we have just enjoyed a busy summer season, and I am pleased you found our service helpful. I trust it will not be too long before you come back and visit us again.

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Reviewed 3 January 2018

Well situated and very clean and well organised. Plenty of information regarding the area and the staff are super friendly. Information overload when looking for places to visit. This venue is well set up and caters for all information regarding tourism.More

Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree G, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 30 January 2018

Thank-you Michael M, We had a wealth of activities on offer over the summer, yes it sometimes felt like overload to us too! But just goes to show how much our region has to offer. I hope you will come back again soon to enjoy...More

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Reviewed 27 December 2017

We called in to canvass the options of a day in Queenscliff. We received excellent advice from a fishing trip to a pretty comprehensive historical background to the town. The volunteer staff are friendly and prepared to give visitors the benefit of their local background....More

Thank Leon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree G, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 30 January 2018

Thankyou Leon B, We are pretty proud of our heritage, attractions, and local amenities. I hope you will come back soon and our team of local volunteers will assist with planning another great day out.

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Reviewed 22 November 2017

Dropped in here with a simple question about the ferry service to Sorrento, and ended up getting quite a story about the town from one of the excellent volunteers. This was beyond what one normally gets in the centres, and most appreciated

Thank jrandsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maree G, Manager at Queenscliffe Visitor Information Centre, responded to this reviewResponded 23 November 2017

Thank you jrandsk. We hope to be able to make everyones visit memorable. Please come back soon, stay a little longer, and pop in to see us again.

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Nearby
Nearby HotelsSee all Queenscliff Hotels
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Nearby Attractions
Fort Queenscliff Museum
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.24 miles away
The Blues Train
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Queenscliff Harbour
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.42 miles away
The Bellarine Railway
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