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Mornington Peninsula Visitor Information Centre & Regional Booking Service - CLOSED

1380 Point Nepean Road, Rosebud, Victoria 3936, Australia
+61 3 5987 3078
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Review Highlights
Poor customer sevice by Duty Manager hersef

I went today for 11am booking with my family. The duty manager(lady) wasn't even smiling and didn't... read more

Reviewed 28 February 2016
Christian R
via mobile
Lifesavers!

We had traveled to the Peninsula without realising accommodation was more suited for weekly... read more

Reviewed 3 February 2016
Steve M
,
Townsville, Australia
Read all 7 reviews
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You've come to the right place for the best advice on where to stay, what to see and what to do on the Mornington Peninsula. Our Visitor Information Centre offers advice that is friendly, expert and absolutely free - and there's no charge for using our booking service for accommodation and tours. We also can sell you a fishing license so you can drop in a line off our many piers or from your boat. And when you want the little details (what the weather's likely to be, where you'll find that intimate little restaurant for a special celebration, even the clothing you might need) just ask. We will help you create an individual touring itinerary that shows you the best of the Mornington Peninsula and its beautiful coastline. We also provide free WI-FI. We are open daily from 9am to 5pm, closed Christmas Day and Good Friday, and open 1pm to 5pm on ANZAC DAY (April 25).
  • Excellent58%
  • Very good14%
  • Average0%
  • Poor14%
  • Terrible14%
28 Feb 2016
“Poor customer sevice by Duty Manager hersef”
3 Feb 2016
“Lifesavers!”
LOCATION
1380 Point Nepean Road, Rosebud, Victoria 3936, Australia
CONTACT
Website
+61 3 5987 3078
Reviews (7)
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Reviewed 28 February 2016 via mobile

I went today for 11am booking with my family. The duty manager(lady) wasn't even smiling and didn't bother to greet guests. It was a bit busy but never a good reason to drop being nice to your customers. She may be in a bad mood.More

Thank Christian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MPT_Visitor_Info, Visitor Information Centre Coordinator at Mornington Peninsula Visitor Information Centre & Regional Booking Service, responded to this reviewResponded 1 March 2016

Hi Christian, Thanks for taking the time to tell us about your experience. We are sorry to hear of your unpleasant time whilst in our Visitor Information Centre. I will take your comments back to the team for addressing. I do hope that your next...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2016

We had traveled to the Peninsula without realising accommodation was more suited for weekly bookings rather than just a few nights. We were advised to go the Visitor Centre by a business in Mornington and they were incredibly helpful. Not only could they find suitable...More

Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2016

Certainly the best accommodation booking service.The volunteers know their peninsula product and you certainly will find what you are looking for when you visit

Thank ColandRob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 October 2015

The peninsula has beautiful landscapes, the beaches are very nice, quiet, clean... There are many places to walk and relax. The hot springs are really expensive, so the the attraction is more about nature.

Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2015

There was nothing they couldn't tell us regarding golf courses in the area. They even rang through to a club for us to see what the charges were. Very pleasant staff.

1  Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2015

Very helpful, friendly service. Great local knowledge & range of maps. Visit on a Wednesday & include the Main Street home made markets.

1  Thank CruizingK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2014

Very disappointed with dis-interest by staff and their lack of knowledge. Every time I asked a question they didn't know or didn't want to know and kept searching website for answers, most of which did not address my questions

1  Thank meldax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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