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29 Mar 2016
“do not do business with this company”
About
Horse Drawn Carriage Tours in downtown Nashville, TN. We have a team of Black and White Horses and a mascot Dalmatian that rides on the carriage. This a very unique tour as we offer private and public tours. The duration of the rides depends on the...more
Suggested duration: More than 3 hours
Contact
6660 Upton Ln, Nashville, TN 37209-4378
Website
+1 615-418-3914
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Ways to Experience Cumberland Carriage Tours
from US$35.00
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Reviews (3)
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Reviewed 28 June 2018

The appointment was booked online. Less than 12 hours later, we received a notification stating the appointment was cancelled because the time we booked was not available and the company was out of town. When asked if we would be receiving a refund since the...More

1  Thank duckelucke22
Reviewed 20 October 2017

They never showed for 12:30PM appt. Left several msgs. Sarah the owner finally called @ 1:29PM to cancel. Problem with horse due to accident day b4. Credited acct with refund. Wasted half of day. She could have called us sooner. Bad attitude when I complained....More

5  Thank sassy642
Reviewed 29 March 2016

We booked a horse carriage tour on March 17th for 11 oclock am for my wife and I's anniversary. The night before the tour we received an email stating the 11 oclock time was no longer available and rescheduled for noon. Although this was not...More

22  Thank goooal75
Sarasecret, Owner at Cumberland Carriage Tours, responded to this reviewResponded 11 April 2016

I apologize for the inconvenience you had encountered. The city had our Carriage stand closed for a major construction project. They had metal plates over the road and we cannot park in a loading zone. We did contact the bookING company to give you a...More

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