We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Spa at RiverStone Resort

212 Dollywood Ln, Pigeon Forge, TN 37863-3903
+1 865-286-3400
Website
Save
Review Highlights
Amazing Massage & Facial

I received a massage and facial during my stay here this past week and the ladies did amazing... read more

Reviewed 23 March 2017
Lindsay S
via mobile
Rude !!

People Where very rude on the phone and when I asked about spots open for a couples massage for my... read more

Reviewed 6 February 2017
Calbama
via mobile
Read all 33 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent85%
  • Very good9%
  • Average3%
  • Poor0%
  • Terrible3%
Travellers talk about
“in town” (2 reviews)
“facial” (12 reviews)
Closed Now
All hours
Hours Today: 09:00 - 16:00
LOCATION
212 Dollywood Ln, Pigeon Forge, TN 37863-3903
CONTACT
Website
+1 865-286-3400
Write a Review
Reviews (33)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 33 reviews

Reviewed 23 March 2017 via mobile

I received a massage and facial during my stay here this past week and the ladies did amazing! Would definitely recommend to anyone wanting spa services. Pricey like most spa services anywhere you'd go but they do run specials every once in awhile so check...More

Thank Lindsay S
Reviewed 6 February 2017 via mobile

People Where very rude on the phone and when I asked about spots open for a couples massage for my husband that just got home from Afghanistan they told me they had tons of openings but wouldn't a couples one just single . I wouldn't...More

Thank Calbama
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 8 February 2017

We apologize for the miscommunication. Please reach out to the Spa manager at 865-286-3400 to discuss further. Thank you.

Reviewed 6 January 2017 via mobile

Had a massage today and it was SPECTACULAR. First a few minutes in the relaxation room, candles and soft music. Then on to the massage. Quiet,tranquil room. It was snowy and cold so the heated table and heated blanket felt heavenly. The massage was everything...More

Thank robin w
Reviewed 6 October 2016 via mobile

Very relaxing place. They have it all and do it all there. Meet almost any needs. The only issue we had was our massages and facials had over an hour gap between when we arrived but we're supposed to be back to back. Kind of...More

Thank Krystina G
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 6 October 2016

Thank you for choosing The Spa at RiverStone. I'm glad to hear that you and your friends enjoyed your stay and spa treatments. I apologize for the long wait between treatments. I hope you were able to enjoy our relaxation & calming rooms during that...More

Reviewed 5 October 2016

I was referred by another business in the area. Upon arrival I was NOT treated like a guest, I was treated as a number. I asked for a Manicure & Pedicure and got the Express (I mean basic). Never, at anytime, did any employee suggest...More

Thank jjstines
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 6 October 2016

Thank you for your feedback. I am sorry to hear that we did not meet your expectations. Our goal is for each guest to leave with a wonderful experience from our spa and staff. I'm sorry that we were not able to accommodate the treatments...More

Reviewed 4 October 2016 via mobile

I throughly enjoyed my facial and massage. My esthetician and massages therapist were wonderful. Both were very knowledgeable to any questions I had, also very professional and courteous. I highly recommend this spa for any of your spa needs or day get aways.More

Thank Lisa B
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 7 October 2016

We are so glad to hear of your enjoyable experience with us! We are quite often in awe of our therapists and how much they know. We are always learning new things from each other! We hope you'll make it back to relax with us...More

Reviewed 30 September 2016 via mobile

The staff was very professional and the facilities were excellent. I have had numerous professional massages and Stacy was as good or better than any of them!

Thank Al P
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 1 October 2016

We are so happy you enjoyed your massage with Stacy! We hope to have you back to relax with us again soon.

Reviewed 22 September 2016 via mobile

As a local, I know that this is the best spa anywhere. I try to go every 3 weeks and take advantage of a massage, facial, pedicure or waxing. I have never had anything less than a wonderful experience. From the moment I walk in...More

2  Thank amn1973
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 30 September 2016

We absolutely love our locals! Thank you for your patronage, it truly means a lot to us.

Reviewed 27 August 2016

We stay at this resort every summer and I've always wished I could get a massage but it just never happened. Well, that changed and I'm so happy! My daughter and I were blessed to enjoy TWO massages each on this trip! My daughter had...More

Thank lmastell
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 27 August 2016

We are so happy to have been able to have you both not only once, but twice! Stacy and Leah have a healing touch, you would think they have an extra set of hands almost! We look forward to your next visit- be sure to...More

Reviewed 19 August 2016 via mobile

I wish I could have enjoyed more of the spa. It is so peaceful and tranquil. It is very clean and the staff were very professional and kind. I had the classic manicure with shellac with Rachel. She did a fantastic job. Definitely recommend.

Thank Paige M
TheSpaatRiverStone, Manager at The Spa at RiverStone Resort, responded to this reviewResponded 20 August 2016

Our Rachel has a precision for detail and a delicate touch. We wish you could have spent more time with us. There's always next time! We look forward to your return visit.

Nearby
Nearby Restaurants
Texas Roadhouse
895 reviews
.21 miles away
Corky's BBQ
1,460 reviews
.39 miles away
Captain Jim's Seafood Buffet
1,551 reviews
.36 miles away
Golden Corral
1,036 reviews
.37 miles away
Nearby Attractions
The Old Mill
3,002 reviews
.62 miles away
Old Forge Distillery
339 reviews
.61 miles away
Patriot Park
318 reviews
.55 miles away
Mill Bridge Winery
98 reviews
.65 miles away
Questions & Answers
Get quick answers from The Spa at RiverStone Resort staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit