We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neiman Marcus

400 Northpark Ctr, Dallas, TX 75225-2293
+1 214-891-1280
Review Highlights
Snooty, unhelpful staff

I dropped by the store looking for something to wear for a special dinner. 3/4 of the sales staff... read more

Reviewed 6 November 2017
Lisa L
Tulsa, Oklahoma
Wonderful holiday decorations in this Neiman Marcus

While staying in downtown Dallas last weekend, we stayed in a hotel just across the street from... read more

Reviewed 6 December 2016
Albany, Oregon
Read all 26 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Department store chain.
  • Excellent48%
  • Very good11%
  • Average11%
  • Poor11%
  • Terrible19%
6 Nov 2017
“Snooty, unhelpful staff”
6 Dec 2016
“Wonderful holiday decorations in this Neiman Marcus”
Closed Now
All hours
Hours Today: 10:00 - 20:00
400 Northpark Ctr, Dallas, TX 75225-2293
+1 214-891-1280
Write a ReviewReviews (26)
Traveller rating
Traveller type
Time of year

1 - 10 of 23 reviews

Reviewed 6 November 2017

I dropped by the store looking for something to wear for a special dinner. 3/4 of the sales staff were staring at their cell phones the entire time. The others were very snooty when I inquired about a top I had seen on the store's...More

Thank Lisa L
Reviewed 6 December 2016

While staying in downtown Dallas last weekend, we stayed in a hotel just across the street from this special store. It is a wonderful way to get into the holiday spirit. The window displays are beautiful, and once inside; each department looks sparkly and festive....More

1  Thank OregonExplorers4
Reviewed 24 August 2016 via mobile

Found Dinner Jacket on line and store in Chicago answered many questions, sent jacket and then arranged a fitting when I was in Chicago. Found pants that work with the outfit and accessories that stretched my sense of style.... Got similar help in a different...More

Thank unclebabe2001
Reviewed 11 April 2016

I was just on trip advisor looking for some pictures of the Neiman Marcus in downtown Dallas. I read some reviews that seemed disappointed with the "flagship" store. I just wanted to clarify that the flagship is actually the original store. It's not the flagship...More

1  Thank gogojmo
Reviewed 5 January 2016

One of the things I enjoy when traveling is the opportunity to visit flagship department stores. Since I was in Dallas, I specifically went into downtown to visit the Neiman Marcus flagship store as it is often called. I'm not sure why anyone would consider...More

Thank BranNewareAtl
Reviewed 1 January 2016

NorthPark is an upscale mall and the more average customers may have to work hard to get noticed by salespeople. Enjoy makeovers at the Kevyn Aucoin counter. Good people watching and food at the Mermaid Cafe. Visit the mothership downtown and dine at the Zodiac...More

Thank LizGrrr
Reviewed 8 December 2015

Does anyone check what they have advertised and what they send out? I am very disappointed that I had to call and ask for an exchange of a bag twice, because they had listed it wrong and kept sending me the wrong bag. I don't...More

Thank hell0w0rld123
Reviewed 4 November 2015

NM has lost that which made it so distinctive back in the 1970's and before. Then you found truly exceptional customer service combined with the best collection of merchandise that you could find outside perhaps New York City. While they make some effort to stand...More

Thank dank663
Reviewed 20 July 2015 via mobile

It is really sad to see how far Neiman Marcus has fallen. I actually made my purchase at the Honolulu store, but figured I should document my horrific experiences here on TripAdvisor. Although they speak of superior service, I have not experienced any of that....More

Thank Michael B
Reviewed 13 July 2015 via mobile

I wAs not impressed with. Flagship location. Downtown Dallas is old looking with real no character unlike other cities. The flagship of Nordstrom in Seattle is so much nicer than this place. I was expecting more, truly from the Neiman Marcus flagship. Something more luxurious....More

Thank FirstClass001
Nearby Restaurants
Maggiano's Little Italy
288 reviews
.09 miles away
Seasons 52
136 reviews
.04 miles away
The Cheesecake Factory
340 reviews
.18 miles away
Seasons 52
100 reviews
.04 miles away
Nearby Attractions
NorthPark Center
339 reviews
.06 miles away
Museum of Biblical Art
140 reviews
.33 miles away
Half Price Books
60 reviews
.56 miles away
Questions & Answers
Get quick answers from Neiman Marcus staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines