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Free Motion Bikecenter

Av. Alfereces Provisionales s/n | Hotel Sandy Beach, Local 9, Playa del Ingles, Maspalomas, Gran Canaria, Spain
+34 928 77 74 79
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Review Highlights
High quality tours, with incredibly friendly guides

I wasn't incredibly sure when I visited the shop if I would join the tour, cause it was difficult... read more

Reviewed 3 weeks ago
Margot L
via mobile
Couldn’t be better

Went to Gran Canaria with a mate for some sun and of course a few spins. Rented a couple of bikes... read more

Reviewed 16 April 2018
Feldy1647
via mobile
Read all 249 reviews
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Free Motion is the biggest full-service Bikecenter on the Canary Islands. With over 1500 new Cannondale, Specialized, Pinarello, BH and Haibike Road Bikes, Mountain Bikes, Urban- and E-Bikes every year over 20.000 Customers from all over Europe experience perfect biking 365 days a year. Especially in the winter with temperatures over 20 degrees and plenty of sunshine. Our international staff guarantees best service & know how around renting, tours, bike repair and equipment. All bikes are professionally serviced and not older than a year. In nine shops you can find a big variety of equipment from prestigious brands like Assos, Mavic, Continental, Evoc, Giro, Fabric and more.
  • Excellent70%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible4%
Travellers talk about
“road bike” (20 reviews)
“rented bikes” (8 reviews)
Open Now
Hours
Hours Today: 08:30 - 19:00
LOCATION
Av. Alfereces Provisionales s/n | Hotel Sandy Beach, Local 9, Playa del Ingles, Maspalomas, Gran Canaria, Spain
CONTACT
Website
+34 928 77 74 79
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Write a ReviewReviews (249)
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"road bike"
in 20 reviews
"rented bikes"
in 8 reviews
"mountain biking"
in 3 reviews
"xl tour"
in 3 reviews
"in perfect condition"
in 5 reviews
"group ride"
in 2 reviews
"quality bikes"
in 2 reviews
"rental price"
in 2 reviews
"gran canaria"
in 32 reviews
"slick operation"
in 2 reviews
"bike tour"
in 3 reviews
"brilliant tour guide"
in 2 reviews
"san bartolome"
in 2 reviews
"rear wheel"
in 2 reviews
"perfect service"
in 3 reviews
"nice tour"
in 2 reviews
"own pace"
in 2 reviews
Filter

1 - 10 of 162 reviews

Reviewed 3 weeks ago via mobile

I wasn't incredibly sure when I visited the shop if I would join the tour, cause it was difficult to decide if I would fit the level of the tour. And in my opinion the guys behind the desk could have been friendlier, but this...More

Thank Margot L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

Went to Gran Canaria with a mate for some sun and of course a few spins. Rented a couple of bikes, they were in great condition and very comfortable, the staff in the shop in Meloneras were very helpful and very friendly. Highly highly recommended.

Thank Feldy1647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

Amazing friendly staff, especially GARRY who was super helpful and flexible to sort everything. Mam says Betty was a brilliant tour guide with the cappuccino group. I went with the sport XL group, quite fast but really nice tour guides especially Martin, keeping us safe...More

2  Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 April 2018

Free Motion bike has other prices on their homepage than in the shop. The lockers are a joke! You can crack the lock in minutes. I was asking - before booking - for a good mountainbike trail starting from the shop. They adviced us the...More

1  Thank Dorina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FreeMotion, Social Media at Free Motion Bikecenter, responded to this reviewResponded 13 April 2018

Dear Dorina, thank you for your feedback. We always display the correct prices on our website (it has a direct connection to our reservation system). The daily prices are split into 1 day | 2-5 days | 6-12 days & 13+ days segments. Nevertheless we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

free motion is a fantastic "all inclusive" rental service for high quality bikes on gran canaria. the staff is phenomenal and the bikes are in perfect condition!

Thank franz252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

Had a week in the sun and again used the services of Freemotion to make the most of the excellent weather for cycling (last ride at home was in 2 degrees) I’d arranged for the bike to be ready for collection on the first day....More

Thank Charlie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

Friendly and efficient staff, fine bike at an ok price, fantastic guides and excellent tours - I'll be back!

Thank Jakob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2018

horrible and arrogant check in by an eastern blondie .Not very polite and quite aggresive lady in broken english , not very client oriented .Making problems about everything in the booking. Further good guides, good mechanics (very polite), quite nice bikes and trips Expensive, and...More

Thank THOMASmulier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_FreeMotion, Social Media Manager at Free Motion Bikecenter, responded to this reviewResponded 26 March 2018

Hello Thomas, thank you for your feedback. We are sorry to hear that you haven´t been fully satisfied with our service. According to your descriptions, we understand, that you felt troubled with organizational requirements. We assure you, we will investigate the case and further improve...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Have hired Bikes many times service and bikes excellent .on this occasion hired from arguinguin treated badly by a member of staff complained but have had no responce from company .3 emails no reply disappointedMore

Thank elenacelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_FreeMotion, Social Media Manager at Free Motion Bikecenter, responded to this reviewResponded 13 March 2018

Dear client, thanks for your review. Unfortunately, your last visit didn't give a good impression regarding our service and customer care. We already contacted you on your personal email address. We´re sorry for the delay. In the high season the response time can sometimes be...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

I've now ridden with free motion several times. The very best bikes and personal setup. The very best choice of professionally guided tours. You will need to go on a guided tour if you want to ride off road as the island rangers are very...More

Thank jonsiberia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
etwickenham
22 January 2017|
AnswerShow all 3 answers
Response from FreeMotion | Property representative |
Hi Elena, all our guided tours start at our main shop on Gran Canaria - Playa del Ingles. As David said correctly, there are a lot of apartments close by. You can basically have a look at apartments in Meloneras / Playa del... More
1
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Sadiya Y
6 January 2017|
AnswerShow all 2 answers
Response from FreeMotion | Property representative |
Hi Sadiya, David already said it correctly. We don´t offer Quad tours. We are specialised in all things cycling. Maybe one of our guided E-Bike / E-MTB tours is someting for you. You can find all tours on our website... More
0
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Simboking
3 August 2015|
Answer
Response from FreeMotion | Property representative |
Hi, thanks for your message. We are offering a guided road bike tour on thursday and a MTB tour wednesday and friday. You can rent a helmet from us, but I´m sorry we don´t rent out bike shoes. (the pedals you like to use... More
0
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