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Texas State Railroad

Closed Now: 08:00 - 17:00
Open today: 08:00 - 17:00

Texas State Railroad
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Traveller Overview
  • Excellent53%
  • Very good28%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“steam engine”(19 reviews)
“train ride”(42 reviews)
“open car”(7 reviews)
About
At Texas State Railroad tradition meets comfort and adventure for the whole family. The ride includes comfortable seating, food and beverage service and historic narration on a rail journey that whisks you back into another century. The casual grace...more
Closed Now
Hours Today: 08:00 - 17:00
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Suggested duration: More than 3 hours
Contact
Park Road 76 Highway 84 West, Rusk, TX 75785
Website
+1 855-632-7729
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Reviews (191)
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Traveller rating
97
54
26
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LanguageEnglish
97
54
26
9
5
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All reviews steam engine train ride open car air conditioned cars the polar express trick or treat tasting beer presidential car fun trip pumpkin patch first class car love trains rail car an appetizer gift shop vintage train buy tickets
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1 - 10 of 191 reviews
Reviewed 4 weeks ago

What a fun experience the Polar Express ride was. It was way better than I hoped for and was a really great time for the family. The two young people who worked on our train were amazing. I wish I had gotten their names. Very...More

Date of experience: December 2018
Thank KayleneBen
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 3 weeks ago

Thank you so much for this wonderful review.

Reviewed 15 December 2018

my twin grand daughters drove 3 1/2 hours to get there. polar express lost their tickets and would not let them get on the next train. would not refund them their money and said they would have to come back another day.More

Date of experience: December 2018
Thank eko4965
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 3 weeks ago

Thank you for writing but we do need to point out that Polar Express is a very popular train ride and reservations are made to secure seats. When a customer is not on time for their specific train ride we cannot put them on the...More

Reviewed 25 November 2018

Family Holiday Adventure riding the Polar Express Train. The folks in Palestine really know how to make a holiday adventure memorable. The Polar Express train ride is very well done with entertaining train staff, yummy cookies and hot chocolate. Best of all, Santa pays a...More

Date of experience: November 2018
Thank mkphen
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 29 November 2018

Thank you so much for sharing your experience. Seeing the wonder and excitement in every child's face brings a lot of joy to our employees.

Reviewed 6 November 2018 via mobile

It was a great time, but the ride seemed rather long. Make sure you bring some cards and/or great company. There is not much scenery. We got tired of sitting. I think it would be better if the meals were served and you could eat...More

Date of experience: July 2018
Thank Kim M
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 3 weeks ago

Thank you for sharing your thoughts. We appreciate your business.

Reviewed 8 October 2018 via mobile

We took our grandchildren (ages 4 and 7) on the pumpkin patch express this weekend. The train ride was as expected, comfortable and just long enough to not be boring for our little people. AC was comfortable. Halloween related music was played over the speakers...More

Date of experience: October 2018
2  Thank txlibrarygoddess
Reviewed 6 October 2018 via mobile

We’ve seen better scenery on the commute from Long Island to New York City! It is an hour and a half ride through forested landscape with nothing to see. When the train reaches Palestine, there is a food counter to order food but the prices...More

Date of experience: October 2018
1  Thank Melodycthomas
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 16 November 2018

We appreciate your candor and do apologize that the trip wasn't a better experience for you. We take every comment and suggestion to heart and will review this with our train management.

Reviewed 2 September 2018

Overall, it was fun, but got boring. I suspect if you go either in the spring when things are in bloom or the fall when the leaves are changing colors, it will be more interesting, but there’s only so much looking at the forest, and...More

Date of experience: August 2018
6  Thank tapathos
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 10 September 2018

Thank you very much for sharing such a complete and respectful review of Texas State Railroad. We are still learning with every ride that leaves the station. We will take your comments into consideration and strive to earn 5 star ratings as we go forward.

Reviewed 30 August 2018

What a wonderful half day train excursion through the Piney Woods of Texas. The day I went I rode in the Presidential Class behind the steam engine. It was truly a first class experience. Having the observation platform on our car and being able to...More

Date of experience: July 2018
Thank rhdorrell
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 31 August 2018

Thank you so much for your review. We are fortunate to have this beautiful area to share with you and historic equipment to provide the classic experience.

Reviewed 8 August 2018 via mobile

We got the caboose that is a very classy way to travel! It was by far the nicest train car. We had our own personal train attendant taking care of us in the caboose! Brianna was amazing and she made the trip so much fun!...More

Date of experience: August 2018
Thank Kwan P
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 9 August 2018

We are so glad that you enjoyed your trip with us. Thank you for sharing your experience. We will let Brianna and Chris know that you included them.

Reviewed 30 July 2018 via mobile

What a great way to spend a leisurely day. 😃 4 of us took the round-trip from Palestine to Ruskin on the steam train which is a 10 AM to 2 AM ride. Everything about it is charming. We chose the presidential car where they...More

Date of experience: July 2018
1  Thank marykO3325LR
TrainGall, Public Relations Manager at Texas State Railroad, responded to this reviewResponded 31 July 2018

Thank you so much for such a wonderful review. The way you shared your experience let's us know we are doing some thing right! The pulled pork is really good and it's the most popular lunch we offer. Please come back and see us again.

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Questions & Answers
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dedalou2u
10 September 2018|
AnswerShow all 4 answers
Response from Venture216731 | Reviewed this property |
45 for adults and 35 for children, this is with A/C coach.
0
Votes
jessicaford0607
6 July 2018|
AnswerShow all 3 answers
Response from TrainGall | Property representative |
If you make your reservation online the computer will prompt you to also order your lunch so that it is all charged together. Very simple. If you make your reservations with one of our agents on the phone they should offer... More
0
Votes
Karen C
31 May 2018|
AnswerShow all 2 answers
Response from Venture216731 | Reviewed this property |
You can only eat at the Rusk Depot...
0
Votes