Dolphin Divers
Dolphin Divers
4.5
Scuba & Snorkelling
This location was reported permanently closed
About
The only one dive center in Koh Chang on the 5 star resort and offer diving by private speed boat and luxury yacht trip.
Ko Chang, Thailand
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4.5
174 reviews
Excellent
143
Very good
13
Average
8
Poor
5
Terrible
5

Mike S
Winkel, Switzerland203 contributions
Pavel and Sacha are nice till you pay. After payment they bring you, with a rotten Speedboat to dive spots near the shore with poor visibility. We booked a 2 dive trip. The first dive was a catastrophe - 1m visibility and a lot of waves. We had to wait on a boat with huge waves till Pavels finished his 2nd Dive with a student - to us it was sold as a 2 dive trip! Our second dive (his 3rd) we couldn’t anymore as we become see sick while waiting 3h in the middle of high waves. Even then, the shore was 1 km away he refused to bring us back on land and we had to wait another hour. The worst, we stayed at the same dive spot and also the student was unhappy as the view didn’t improved and Pavels denied to move to another place (I believe it was to save petrol)!

NEVER AGAIN - we felt very unsave and can‘t recommended Dolphin Divers - read our other reviews- we definitely aren’t fake or review with 1 star if the service was moderate.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review, sorry but we didn't dive with speed boat on 2022 and we have collaborate with BB divers. Mister Pawel left already one year ago. Sorry if you got bad experience with Pawel he left. Than of course the weather condition we can't controle and if you are a experimented divers with over 200 dives and even we made a scuba review for safety. So sorry if u felt unsafe. But about the date of your review is fake because we didn't dive with speed boat over than one year and even mister Pawel left. Best regards, Sacha Ulmer
Written 24 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Braunies
6 contributions
Jul 2020 • Family
I went on a private full day boat trip with Dolphin Divers and they were great.

I told them exactly what I wanted (2 dives for me, snorkelling for my wife and 2 children. They were very helpful and proactive per email to get everything organised. And the trip itself was great with good dive sites, snorkelling sites and lunch on board. My dive instructor, Pavel, was great, enabling seamless dives and a fun time for the whole family.
Written 16 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow! thank you so much for your amazing reviews, we really happy to know all your comment about our service, diving is relaxing time, and we're pleased to offer the best what we can. Always welcome to Dolphin Divers. Have a great weekend :) Regards, Sacha Ulmer
Written 22 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mathias a
5 contributions
Mar 2020 • Friends
For a start, I gotta say my friend had a good experience scupadiving with dolphindivers and that was the reason we wanted to go snorkeling with them.

We called day before and asked for private boat for 4 people. Next day we went to boat, we found out there was coming people from other hotel in same trip. Ok, couple of nice people wont ruin our day.. But next we found out that the boat and driver had nothing to do with dolphindivers, so it was the same freakin trip we could have bought from our hotel. Last drop was that we found out that the other couple had got their trip from their own hotel 500bht/person and price from dolphindivers was 800bht/person.

Snorkeling trip was ok, 3 spots/half day. Last site was the best but nothing special.

We were really dissapointed, because we wanted to go snorkeling with professional diving company, who would show us the best places. And we thought we would go with professional boat with good gear. They didn't even have fins on their boat. The trip we made was nothing like that, so i wouldn't choose dolphindivers again. We couldn't go diving this time because we had flight next day, but i really would find another operator next time. You have to be able to trust your operator.
Written 21 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, I am very sorry about this situation. Our diving boat and staff were busy on that day and we have to use the service of another company. Our staff should, of course, inform you about that and charge you adequately for what we were offering. I already conducted an explanatory talk with the person responsible for this situation. So we are sure that it will never happen again. One more time we are very sorry and wish you safe travel home. Best regards, Sacha Ulmer
Written 23 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

laurawittmann86
3 contributions
Feb 2020
For us it was the first diving experience ever. And we felt very comfortable and safe with your guide. :)
Written 8 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Thank you so much for your nice review! Happy to dive with you as well. Best regards, Sacha Ulmer
Written 10 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stephen b
1 contribution
Mar 2020 • Couples
Wednesday 04/03/2020
You would think a company like Dolphin would use weather apps, 1m visibility at best, all I was doing was following a set of fins so not to get seperated or lost.
Second dive the set of hired regs, the mouth piece came away from the regs.
I suppose it pays to have your own kit.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank u for your time to give that review. We will check all our regulators to be sure this will not happen again. But I must remind also that all certificate divers should check all equipment before jump in the water. About visibility, we can do nothing about it and most divers ( real divers ) understand that. There is no app that will predict what visibility will be around Koh Chang next day. It would be nice if there is one but sadly there is not. Best regards, Sacha Ulmer
Written 7 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MLS
St. Gallen, Switzerland895 contributions
We went with a small group (5 divers) and 2 guides with the speedboat. Dive site was terrific a d visibility awfull (special weather conditions at the moment). Relaxed diving with flexible guides.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Thank you so much for your great rating! and thank you for your understanding of the weather conditions, indeed we have had some bad visibility last week. Hope you can visit us again when we are having better conditions. Happy diving :) Regards, Sacha Ulmer
Written 26 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elisabeth S
1 contribution
Jan 2020
I did my open water diver course at Dolphin divers, Allesandro was a great teacher and very patient. Thanks for having such a great time diving with you!
All the best.
Elisabeth
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Elisabeth Thank you so much for your 5-star reviews, Allesandro happy to know you were happy with his teaching. Congratulation to your Open water diver and welcome to the underwater world. Have fun with it! Regards, Sacha Ulmer
Written 26 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

alyson2020
Perth, UK1 contribution
Jan 2020 • Family
Great days diving with myself and my 15 year old daughter. very friendly team from booking at the office to the entire trip
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Many thanks for your lovely review and great rating. Hope to see you again indeed, Happy Diving. Best regards, Sacha Ulmer
Written 21 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

joachimkolderup
1 contribution
Jan 2020 • Solo
Great guide, safe and a realy nice diving spot. Going back and will visit Dolphin Divers agaung for sure!
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, Thank you for the nice review, it is great to hear that you enjoyed the trip with us. Happy holiday :) Best regards, Sacha Ulmer
Written 21 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

motion
Melbourne, Australia10 contributions
Jan 2020 • Family
Just had a couple of dives this morning with the Dolphin Divers crew. Lovely people, very professional, calm and relaxed team. Everything was set up for us and ready to go when we got on the boat. The shop organised the taxi to pick up from where we were staying so it couldn’t have been easier.
The boat was quick which, for someone who gets seasick, was mist welcome.

Although the visibility was poor the amount of life we saw was amazing. I’ve dived a few places but have never been privileged enough to experience shoals of fish in abundance as we did on the dives here.
My one small gripe was the mouthpiece on my regs was pretty badly chewed and fell apart during the second dive so I had to switch to my second stage. No big deal but always a good idea to check the gear.
Thanks to Marie, Pavel, Hedi, the nameless but very helpful boat Captain and the Dolphin Divers crew for a brilliant morning blowing bubbles!
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, really happy to know that you enjoyed it with us! thank you for giving this great review, always welcome to diving in the future, we always do the best for you have a better experience. Happy to have you here! Best regards, Sacha Ulmer
Written 16 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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DOLPHIN DIVERS (Ko Chang) - All You Need to Know BEFORE You Go