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Aqualava Waterpark Relaxia

Avenida de Gran Canaria S/N | Parcela 26, Montana Roja, 35580 Yaiza, Lanzarote, Spain
+34 928 51 75 33
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Review Highlights
Do not visit

Really expensive and very small. Not allowed to take own fizzy drinks in as they want to keep the... read more

Reviewed 1 week ago
evilevilbadger
via mobile
Clean but small

Aqualava was included with our hotel stay and we went 3 or 4 times. It's really clean the water is... read more

Reviewed 2 weeks ago
Jenni C
Read all 546 reviews
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Overview
  • Excellent28%
  • Very good34%
  • Average19%
  • Poor8%
  • Terrible9%
Travellers talk about
“lazy river” (110 reviews)
“wave pool” (102 reviews)
“wave machine” (27 reviews)
Closed Now
All hours
Hours Today: 10:00 - 17:00
LOCATION
Avenida de Gran Canaria S/N | Parcela 26, Montana Roja, 35580 Yaiza, Lanzarote, Spain
CONTACT
Website
+34 928 51 75 33
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Reviews (546)
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1 - 10 of 546 reviews

Reviewed 1 week ago via mobile

Really expensive and very small. Not allowed to take own fizzy drinks in as they want to keep the environment clean. Search your bag and confiscate your drinks by a rather fierce lady. Then the first thing you see is vending machines selling over priced...More

Thank evilevilbadger
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear client, Sorry if our park is not what you expected. We work to keep our facilities in perfect conditions to offer a quality service, safety and clean. Thank you for writting your opinion. We are always in search of improvement. Kind regards from Aqualava...More

Reviewed 2 weeks ago

Aqualava was included with our hotel stay and we went 3 or 4 times. It's really clean the water is warmish but there isn't a great deal to do. The wave pool is only wavy on the hour (our local pool has waves every 20...More

Thank Jenni C
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear Jenni, Thank you for sharing your opinon about Aqualva Waterpark. As you mention, they are four different areas of amusement in our park. There is only one with restriction of heigh, where the little ones cannot go. At Corsair Bay, our kids area, because...More

Reviewed 4 weeks ago via mobile

When we booked to go here we were not informed that we were not allowed our own food and drinks in the park , on arrival all our food and drinks were confiscated by the most rudist and aggressive woman possible. The price of the...More

3  Thank george c
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear client. We have read you opinion about Aqualava. We are sorry that you have this opinion about our park but we would like to offer you an answer. The information about the access to the park with foods or drinks is public and displayed...More

Reviewed 4 weeks ago

It is expensive to go here (€71 for 2 adults + 2 kids) and you can not bring in food with you , only drinks. In saying that, all pools and surrounding areas where really clean with friendly staff and safety a priority.

1  Thank sdarrer
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear client, Thank you for writing about our park. We do great efforts on the points you mentioned: cleaning, safety and good customer attention. Thank you for sharing your opinion. Best wished from our team!

Reviewed 4 weeks ago via mobile

Decided to take a break from pool / beach life and go to aqua lava waterpark. Easy to get to, a bit pricey for a family of four at 65 pounds for what is there if I'm honest. What they have is great, I would...More

1  Thank James H
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear James. Thank you for writting about Aqualava Waterpark. We are glad that you had spend a nice day in family at our park. We wish to note that we have restrictions to the entrance of foods and drinks to our park, to maintain all...More

Reviewed 4 weeks ago via mobile

We visited Aqualava during the Easter holidays and even then there were hardly any queues - perfect for our 7 year old. This is a relatively small waterpark - park of the Relaxia resorts - but was great for the likes if us with younger...More

2  Thank Robson81
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear client. Thank you for sharing your opinion about Aqualava. It is a pleasure for us reading your nice words and your experience in our park. Thank you for sharing with us! Best wishes from our team!

Reviewed 20 April 2017 via mobile

Went with 1 year old. He was a bit scared at first but then settled in and loved it. Clean and safe. Not too crowded in Easter. Easy to get seats and loungers where ever u want. Pregnant wife enjoyed floating around the lazy river...More

1  Thank Daniel L
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Thank you very much for sharing your opinion, Daniel! We are very glad that you have a good memory in family from Aqualava. Best wishes from Aqualava Team

Reviewed 19 April 2017 via mobile

Caution. This park is not well supervised, especially the water slides. There are not enough lifeguards on duty at the top of the slides and the ones that are there are too busy chatting up the women to pay attention. They continually let people onto...More

1  Thank Jonty007
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear client. In relation to the number of lifeguards in our park, we must say in our favor that our park is the one with the highest ratio of lifeguard per atraction in the area, beying most of our clients positivily surprised when they visit...More

Reviewed 18 April 2017

Price 0-2yo free 3-11yo 14.50 Euros 12yo+ 21 Euros 5 big slides Wave Pool Lazy River Slides for younger children Shop selling ice cream / cold and hot drinks Cafe Personally think it is overpriced for what is there. You can't take your own food...More

1  Thank Karen C
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear Karen, Thank you for writting your opinion about our park. Sorry if our service was not satisfaying. We had very lively time those days due to the Easter Holidays and the wave of heat, this can be the cause of the queue at the...More

Reviewed 17 April 2017 via mobile

Great day out for kids and indeed parents plenty of slides to use fast and exciting paddling pools wave machine in big pool food is available and reasonable prices no big que staff pleasant and helpful well with a trip.

Thank Rob O
Relaxia L, Director de Relaciones Públicas at Aqualava Waterpark Relaxia, responded to this review

Dear Rob, Thank you for writting your opinion. We appreciate your words about Aqualava Watepark and that you share your experience with us. We feel proud when our visitors enjoy with us and get experiences like yours! Best wishes from Aqualava Team

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Questions & AnswersAsk a question
tamsality
My son is 6, and 116cm...he is a confident stage 4 swimmer, can he not use the the bigger tube slides here?
25 May 2017|
Answer Show all 5 answers
Response from Kim Serena B | Reviewed this property |
Due to the height restriction he wouldn't be allowed to
0
Votes
Christopher A
can someone advise me which of the 2 waterparks would be suited most for my son (11 years old) and I (35 years old). I understand both are small but he's adamant he wants to go to 1. Travelling to Lanzarote 25th May. Also what are the pool temperatures like?
15 May 2017|
Answer Show all 6 answers
Response from Miss_renegade | Reviewed this property |
We have visited both this year, my daughter is 8 and we went to aqua lava in January which she loved, in April we went to aqua park in costa teguise which she much preferred. Much more slides and things to do, but no wave... More
1
Vote
Jclack
hi we are visiting in June we are staying in Puerto del Carmen I'm just wondering where the bus picks up from there please?
30 April 2017|
Answer Show all 5 answers
Response from LallySurrey | Reviewed this property |
We caught the bus from just outside the Biosfera shopping centre in Puerto del Carmen. HTH
0
Votes