Novaimport
Novaimport
3.5
8:30 AM - 8:30 PM
Monday
8:30 AM - 8:30 PM
Tuesday
8:30 AM - 8:30 PM
Wednesday
8:30 AM - 8:30 PM
Thursday
8:30 AM - 8:30 PM
Friday
8:30 AM - 8:30 PM
Saturday
8:30 AM - 8:30 PM
Sunday
8:30 AM - 8:30 PM
Full view
About
We are a boat rental company located in the heart of la Costa Brava. Our fleet is composed of a great range of more than 30+ sailing and power boats of great brands such as Beneteau, Saxdor, De Antonio, Brig, Fourwinns that are renewed every year. We also offer excursions and experiences to discover the secrets of the Mediterranean Sea (sunset viewing, fishing trips and many others). No need to say you will be able to enjoy all our extras to live your experience at its fullest!
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3.5
12 reviews
Excellent
4
Very good
4
Average
0
Poor
0
Terrible
4
551jessica
Berlin2 contributions
Sep 2018 • Couples
We made a reservation for a boat and paid 30% of the total rental price in advance. after one hour I was called by an employee telling me, that due to weather conditions I could not rent the boat that day. instead of a cancellation and refund of the sum I already paid, I was told that according to their rental terms my money will not be refunded.
Written 8 October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
We are sorry that you have not been able to enjoy your trip at sea. The weather is a complicated subject but important to consider for your safety. Nevertheless, we strive to find solutions that suit everyone.
Indeed our rental terms - which you will find very clearly explained in 4 different languages on our website and in our shop - is not to refund the deposits left but we propose you to change the rental day or we offer you the possibility to reuse this deposit in the form of a voucher valid for one year from the scheduled rental date.
We hope you can review your judgment next time.
Regards.
Written 9 October 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stanislav74
Moscow, Russia3 contributions
Jul 2018 • Family
Team Novaimport L’Escala!
Thank you very much for another wonderful day! Excellent boat and excellent service! Much appreciated.
Will be back soon.
Regards,
Stanislav
Thank you very much for another wonderful day! Excellent boat and excellent service! Much appreciated.
Will be back soon.
Regards,
Stanislav
Written 14 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much Stanislav! It is a pleasure, looking forward seeing you again!
Written 17 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience