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Review Highlights
Fun time

Receptionist was really helpful and friendly. We paid for a locker worth it. The guy who gave us... read more

Reviewed 29 August 2018
wardle90
via mobile
Nothing special

Went yesterday and it was all okay except the fact that the duty manager clearly was in a foul mood.

Reviewed 31 July 2018
johnnhdobbo
,
Preston, United Kingdom
via mobile
Read all 97 reviews
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Traveller Overview
  • Excellent23%
  • Very good37%
  • Average16%
  • Poor8%
  • Terrible16%
Travellers talk about
“ice skating”(22 reviews)
“skate hire”(7 reviews)
“wrap up warm”(4 reviews)
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Lower Audley Street, Blackburn BB2 3DY, England
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+44 1254 668686
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1 - 10 of 97 reviews
Reviewed 2 weeks ago

Been a few tinmes here but not impressed at all this visit. Went with our teenage daughter and her friend. Arrived at 8 and they hadnt even opened the reception because hockey was late finishing.. It was a good half hour we waited to even...More

Date of experience: November 2018
Thank debbie c
Reviewed 30 August 2018 via mobile

Myself the husband and 2 children came 20th August, Monday morning to ice skate. I fell after 10 minutes. My daughter went and asked for a 1st aider. A worker from the shoe hire came and informed me the 1st Aider is coming. I showed...More

Date of experience: August 2018
Thank Melanie P
Planet_Ice, General Manager at Planet Ice Blackburn, responded to this reviewResponded 7 September 2018

Hi Melanie Sorry to hear that you had an accident whilst on a family ice skating trip. I can assure you that this is not normally our policy when dealing with first aids, we are normally very efficient with our responses to first aid calls....More

Reviewed 29 August 2018 via mobile

Receptionist was really helpful and friendly. We paid for a locker worth it. The guy who gave us skates was friendly. The rink was quiet for kids holidays which was amazing as had loads of room. Hired a frame for my daughter as she kept...More

Date of experience: August 2018
Thank wardle90
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 3 September 2018

Thanks for your comments and feedback, we always try our best to make everyone's visit to us a fun and enjoyable as possible. Hope to see you all again very soon. Don't forget to check on-line for some of our future offers and tickets.

Reviewed 15 August 2018 via mobile

First of all the moment ds really did enjoy their visit..had lots of fun..but my poor bank account has gone into shock, cost £40 something pound for the pleasure (advertised session 7 till 9) but we was told to leave the ice 15 minutes before...More

Date of experience: August 2018
Thank Dzintra W
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 3 September 2018

Hi Dzintra First of all I am please that you and you family enjoyed your visit to us. I would though like to talk to you further about your visit and the points you have raised. Would you please give me a call on the...More

Reviewed 31 July 2018 via mobile

Went yesterday and it was all okay except the fact that the duty manager clearly was in a foul mood.

Date of experience: July 2018
Thank johnnhdobbo
Reviewed 29 July 2018

'One of the best birthday parties ever' was just one of the many good quotes from the parents and children. Samantha the manager was extremely helpful and along with her party team made sure everyone had a great time. Cannot recommend highly enough. Terrific value...More

Date of experience: July 2018
4  Thank Yvonne L
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 10 August 2018

Hi Yvonne Thanks for your comments and feedback, we always try our best to make everyone's visit to us a fun and enjoyable as possible. Hope to see you all again very soon. Don't forget to check on-line for some of our future offers and...More

Reviewed 23 July 2018

This place has some of the best skating coaches. They are all friendly, skillful, and knowledgeable. The ice surface could be better though. Overall, it's a decent place for skating lessons.

Date of experience: August 2017
Thank W M
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 10 August 2018

Hi WM Thanks for your comments , I will pass your complements on to the coaches. I am please you are enjoying your skating with us at Blackburn

Reviewed 21 July 2018 via mobile

4 of us went and had a real good time. We all came off with achy feet as the boots can rub due to there rigidity. An enjoyable time had by all

Date of experience: May 2018
Thank Stuart C
Reviewed 13 May 2018 via mobile

Coaches are friendly, cafe is reasonably priced and has nice staff. My daughter is already skating well after a couple of hours lessons. Public skate sessions seemed reasonably priced.More

Date of experience: May 2018
Thank BethSWoody
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 29 June 2018

Hi Beth Thank you for your fantastic review on your visit to Planet Ice, Blackburn. It's great to know you enjoyed the experience. I will be passing your comments onto our staff, and thank you for your kind comments. We look forward to seeing you...More

Reviewed 23 April 2018

My boyfriend and I had an excellent day out here. It's a lot harder than you think but a great workout, we'll definitely be back next time we're over.

Date of experience: April 2018
1  Thank charlieswebb
Blackburn A, General Manager at Planet Ice Blackburn, responded to this reviewResponded 29 June 2018

Hi Charlie Really pleased you and your boyfriend enjoyed your day with us at Blackburn, and we look forward to seeing you again very soon. Don't forget to keep checking our website for events and promotions that may be of interest to you

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Questions & Answers
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tashbob35
11 April 2018|
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Response from Harris3726 | Reviewed this property |
yes there was when i last went there
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Daniel K
25 October 2017|
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Response from patricia m | Reviewed this property |
you can just turn up and pay on day
0
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