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Xplore

Xscape Colorado Way | Colorado Way, Castleford WF10 4TA, England
+44 1977 553355
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Review Highlights
Soft play

First time here and it was a little confusing!!!!! Codes to get out, prices for children and adults... read more

Reviewed 1 week ago
Emma P
via mobile
Expensive and no staff to man the childrens play area

First time at soft play, where my friends and I came to take the kids out. Fair play there was a 2... read more

Reviewed 7 August 2017
BibblesBobbles
via mobile
Read all 39 reviews
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Overview
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Our Soft Play and Party Centre offers an exciting and stimulating play experience. With it's dedicated toddler area, it guarantees an indoor adventure for children of all ages.Safety, security and cleanliness meet a hubbub of activity and adventure. An equation that equals fun for everyone.Grown-ups can relax in the Cafe whilst enjoying something from our great range of hot and cold meals.
  • Excellent39%
  • Very good35%
  • Average17%
  • Poor2%
  • Terrible7%
Travellers talk about
“play area” (4 reviews)
“party bags” (2 reviews)
Closed Now
All hours
Hours Today: 09:30 - 19:30
Suggested Duration: 1-2 hours
LOCATION
Xscape Colorado Way | Colorado Way, Castleford WF10 4TA, England
CONTACT
Website
+44 1977 553355
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Reviews (39)
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1 - 10 of 39 reviews

Reviewed 1 week ago via mobile

First time here and it was a little confusing!!!!! Codes to get out, prices for children and adults (but she let me in free this time. Do I pay next time even though all I did was sit and drink water and give my child...More

Thank Emma P
GKLG_Francesca, Manager at Xplore, responded to this reviewResponded 2 days ago

Hi Emma, Thanks for taking the time to review us, we are glad to hear your 3 year old loved our center and we are sorry to hear that you found your first visit a little confusing - let me clarify. The "codes" is an...More

Reviewed 7 August 2017 via mobile

First time at soft play, where my friends and I came to take the kids out. Fair play there was a 2 hour restriction but it's not obvious when you pay for it that you only have 2 hours. Entry price is quite pricey for...More

Thank BibblesBobbles
GKLG_Francesca, Manager at Xplore, responded to this reviewResponded 9 August 2017

We are sorry to hear your first experience with us was not satisfactory we take customer satisfaction very seriously. Our center is a parent supervised facility but we do carry out regular health and safety check throughout the day and have a 'help' button that...More

Reviewed 10 July 2017

We had my daughter's 5th birthday party here and she had a super time. The staff were great and so helpful, would definitely recommend.

Review collected in partnership with this attraction
Thank amyhartley1
Julia O, Manager at Xplore, responded to this reviewResponded 11 July 2017

Thanks for the review Amy, we are glad your daughter had a super time! We will pass your comments on to the team. Come and play again soon :)

Reviewed 10 July 2017

We had s party for our 4 year old we invited 18, 12 turned up on the day so we only had to pay for 12 kids. They played for an hour and half and then went upstairs for their dinner and to sing happy...More

Review collected in partnership with this attraction
Thank katie_rob123
Francesca_GKLG, Manager at Xplore, responded to this reviewResponded 11 July 2017

Thanks for the review Katie, we are glad your son enjoyed his party! Come back soon :)

Reviewed 22 May 2017 via mobile

First time I've been and it's ok.. food nice. them lovely pizzas kids loved. Kept clean all time. Kids really enjoyed it. Better than most other soft plays were there not looked after. Keep it up 👌🏻

Thank Emma M
Julia O, Manager at Xplore, responded to this reviewResponded 25 May 2017

Thanks for the review Emma. Come back soon :)

Reviewed 5 May 2017 via mobile

I visited xplore Tuesday afternoon with my grandson I must say it was a wonderful experience the staff were very polite. Both me and my grandson had a meal if was very delicious. I will be returning again.

Thank 3molly
Julia O, Manager at Xplore, responded to this reviewResponded 9 May 2017

Thanks for your review! We are glad you had a great experience and enjoyed the food! See you again soon :)

Reviewed 25 April 2017 via mobile

Always visit here with my 3 young grandchildren. It's a busy place on a weekend and In the school holidays but is run very well and the staff are very friendly and can't do enough for you . Two of my grandchildren have had parties...More

Thank PonteSuperwoman
Julia O, Manager at Xplore, responded to this reviewResponded 27 April 2017

Thanks for the review, we really appreciate it! Glad you enjoy your visits and the food too! Looking forward to seeing you again soon :)

Reviewed 20 March 2017

Oh my. As you would expect from a soft play it was mental in here. More mental than any I've experienced before. My children loved it so that made it worth it. Would maybe have thought twice if my children were younger as it was...More

Thank Danny B
Julia O, Manager at Xplore, responded to this reviewResponded 23 March 2017

Hi Danny, Thank you for your review, we are glad your children enjoyed it. We can get busy especially on a weekend, we do however have a under 4 section to cater for younger children! Hope to see you again soon!

Reviewed 2 March 2017

We booked a bear factory party for our daughters 9th birthday and the lack of any enthusiasm from the party host was disgusting,add that to the lack of any organisation,lack of information & the fact that my daughters name that's projected onto the wall during...More

Thank cjscakecreations
Julia O, Manager at Xplore, responded to this reviewResponded 6 March 2017

Hi, we are really sorry to hear that you were disappointed with your recent party. Could you please email cas@xploreplay.com with the date and time of your party to enable us to look into this matter further. Kind Regards

Reviewed 5 February 2017 via mobile

Stopped off here on the way to Leeds, it was good fun, but expect it to be quite crowded. We did both of the courses which were good value £11 in total for 2 adults you can't really complain at! Good decor for both of...More

Thank 0421nkar
Julia O, Manager at Xplore, responded to this reviewResponded 6 March 2017

Thank you for taking the time out to write a review, we really appreciate the feedback. It's great to hear you had such a positive experience here at 4D Golf & hopefully we'll see you again in the future! :)

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