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Review Highlights
mix feelings

Most of the time the are late when called. It's mix feeling because some times they come on time... read more

Reviewed 29 August 2018
Rav K
good service

good service as have used many times and they are always on time. No messing around or overcharged... read more

Reviewed 15 February 2019
Jag S
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Traveller Overview
  • Excellent35%
  • Very good16%
  • Average5%
  • Poor0%
  • Terrible44%
29 Aug 2018
“mix feelings”
16 Feb 2019
“Prompt pick up”
About
Suggested duration: < 1 hour
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Contact
Romford RM1 1DA, England
Website
+44 1708 736736
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Reviews (37)
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LanguageEnglish
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1 - 10 of 37 reviews
Reviewed 17 February 2019 via mobile

Have used star few times now instead of usual mini cab co. All times have been picked up promptly, nice drivers and no overcharging. Also comfortable cars!

Date of experience: February 2019
Thank lel267
Reviewed 15 February 2019

good service as have used many times and they are always on time. No messing around or overcharged when they think you don't get anything

Date of experience: February 2019
Thank Jag S
Reviewed 1 January 2019

Booked a cab to pick me up at 2:30 am on New Years Day after a night out, even double checked my booking, and it didn't turn up, I rang at 2 asking if it could come early and the man was very rude and...More

Date of experience: December 2018
Thank ellrichards22
Reviewed 1 January 2019 via mobile

Got a cab from Hornchurch station on NYE as there were no tfl rail trains due to engineering work. Asked for a cab to Harold hill (4.3 miles) and were told it was double fare which was expected. What wasn’t expected was the cab driver...More

Date of experience: December 2018
Thank natashaprior
Reviewed 7 October 2018 via mobile

DO NOT USE. We booked a cab to pick us up from Stansted and the driver turned up on the wrong day. They told us we were at fault despite the email booking stating the date and time. The caller was rude and aggressive and...More

Date of experience: October 2018
2  Thank Lumberz
Reviewed 28 September 2018 via mobile

DISGUSTING SERVICE from Romford taxis; 01708707070. DO NOT USE!! Turned up late to pick up for funeral and lied where they was even after 3 phone calls telling us they was 2 minutes away!! The hearse was there before us, absolutely disgusted

Date of experience: September 2018
1  Thank zoeconlan2009
Reviewed 23 September 2018

Used a few times in the past, always been happy and kept using them. There was one time when there was a problem with a driver. I informed the Controller and spoke to guy called, Kevin. He was a diamond and was genuinely concerned about...More

Date of experience: September 2018
Thank perrygeebee
Reviewed 29 August 2018

Most of the time the are late when called. It's mix feeling because some times they come on time but most of the time are late and if they say 10 minutes that means it will take around 25 minutes on average.

Date of experience: August 2018
Thank Rav K
Reviewed 5 July 2018 via mobile

I found the online booking system easy to use and when I had a query my emails were dealt with promptly and with courtesy. We used the firm in May for a return to Gatwick and have just booked with them again for an AirTran...More

Date of experience: July 2018
1  Thank 562keeleym
Reviewed 11 June 2018

We have used Star Mini Cabs before for airport transfers and have been very happy with them so we thought we would use them again. All I can say is that they were great again. From our departure driver who was fantastic, his car was...More

Date of experience: May 2018
2  Thank Dave G
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