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Address: 321 9th St, Leavenworth, WA 98826-1464
Phone Number:
+1 509-264-4093
Website
Recommended length of visit: <1 hour

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How are they still in business?

Shame on me I guess for not heading the warningwarnings of other reviewers. Same thing happened to me. Put a deposit down on some snowmobiles. Called. The day before to confirm... read more

Reviewed 18 February 2016
David R
via mobile
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
1 review
Reviewed 18 February 2016 via mobile

Shame on me I guess for not heading the warningwarnings of other reviewers. Same thing happened to me. Put a deposit down on some snowmobiles. Called. The day before to confirm, no answer. Went to leavenworth, shops not open and they aren't answering. Oh well. My Amex will challenge this purchase. No sweat off my back. DO NOT BUY ANYTHING... More 

Helpful?
Thank David R
Hermiston, Oregon
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 12 May 2015

I paid for 4 ATV rentals that was to happen back in June 2013. They called in May to tell me that their insurance company no longer insures anyone under the age of 18. (Obviously he was calling me because he knew that 2 of our riders were 17.) Tom Moser said he would refund me the money. After several... More 

Helpful?
1 Thank krculp05
Portland
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 22 December 2014

We rented 2 snowmobiles in October 2013 and when we got there we got a call from them and they said they had double booked and so we couldn't rent them. We told them we would just accept a refund and he said he would. He never did refund our money and we called them several times and they quit... More 

Helpful?
4 Thank travelingfamily06
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 21 October 2014

Tom Moser and this company are nothing but a fraud. I rented two snowmobiles last winter and nobody ever showed up to process the rental. Like May other reviewers, I, too made special plans that included snowmobiling. Never got to use them and was promised a refund. 9 months later and no refund. When I contacted him, he said he... More 

Helpful?
4 Thank Atcarlstrom
Port Orchard, Washington
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 19 October 2014

Received email that atv's would not be available and that our credit card would be credited. didn't happen. filed a complaint with the BBB and attorney general. It would appear this is a recurrent problem for this business.

Helpful?
2 Thank sharon e
East Wenatchee, Washington
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 16 October 2014

nothing but junk atvs and snow machines save your money run away fast tom moser is a liar he will take your money and you get nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
2 Thank Robert T
Seattle, Washington, United States
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 September 2014

Too bad there is no way to give a no star review. We paid for 4 snowmobiles this last winter. We rented a cabin and planned to go on a Saturday. The day before we left I called and said I was worried that there wasn't any snow up in the Mts. Tom assured me that people were riding and... More 

Helpful?
2 Thank Todd P
Richland, Washington
Level Contributor
99 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 30 July 2014

Wife and I stayed a Friday night in Leavenworth on our way up the the San Juans. Pulling into town in the early afternoon, we did a quick google search of 'things to do in Leavenworth, WA'. One of the many outdoor activities that came back was a Sunset float down the Icicle/Wenatchee Rivers. We have seen a lot of... More 

Helpful?
1 Thank cougguy
Auburn
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 23 July 2014

The previous year, I rented 4 machines. I picked up two machines (looked like they were from the late 90's) When we got to the trailhead we spent 45 minutes trying to get 2 of them to start. One machine could barely go over 15mph. I figured, for that price, I would give them one more chance the following year.... More 

Helpful?
4 Thank Reginalt
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 22 June 2014

In October 2013, I reserved and paid for two snowmobiles. In December, I came home on 30 days leave from my ship in the Persian Gulf. I flew my family from Orlando, FL to Leavenworth, WA for the Christmas Festival and when we arrived there was no snow on the ground, so Tom Moser cancelled my reservation. I understood and... More 

Helpful?
6 Thank Shane M

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?