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Kids Quest at Ho-Chunk Casino

S3214 County Road Bd, in Ho-Chunk Casino & Hotel, Baraboo, WI 53913-9405
+1 800-746-2486
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Horrible

Very horrible experience took my son here staff was very rude and cussing in front of my son and... read more

Reviewed 2 weeks ago
Anna W
via mobile
Great place

I dropped off my son and when I returned I saw how engaged the staff was with him. I also received... read more

Reviewed 22 August 2017
hello1991
,
Mauston, Wisconsin
via mobile
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Kids Quest/Cyber Quest Kids Quest is the largest supervised children's entertainment provider in the United States for children 6 weeks to 12 years old. Kids Quest offers a variety of activities: gym, Karaoke Star Stage, arcade and video games (Wii(R), iPad(R), Kinect(R)), indoor play piece, arts and crafts, Quest Cafe, Tiny Tot room, group games, and more! (Activities vary by center.) Our centers are open seven days a week, including nights and holidays. Our staff is certified in CPR and first aid. Kids Quest is a shoe-free environment and socks are required (available for purchase). Cyber Quest This property also has a Cyber Quest supervised family-friendly entertainment arcade featuring non-violent games appropriate for all ages. Children under the age of 12 are required to be with an adult, and those over 12 can enjoy the arcade on their own. Cyber Quest employees are unique to the industry as they are trained not only to serve guests, but interact with them in order to provide a high level of customer service and game playing enjoyment. Guests purchase cards preloaded with credits and swipe them at the game of their choice to begin play, thus avoiding the use of tokens and carrying cash. Cyber Quest is a terrific destination for families, offering convenient hours. Clean, colorful and engaging, Cyber Quest boasts an incredibly wide variety of redemption prizes that will inspire everyone to keep playing! Snacks and meals are available for purchase at the cafe they share with Kids Quest. Cyber Quest provides entertainment 365 days a year.
  • Excellent60%
  • Very good16%
  • Average0%
  • Poor8%
  • Terrible16%
2 weeks ago
“Horrible”
22 Aug 2017
“Great place”
Closed Now
Hours
Hours Today: 10:00 - 00:00
LOCATION
S3214 County Road Bd, in Ho-Chunk Casino & Hotel, Baraboo, WI 53913-9405
CONTACT
Website
+1 800-746-2486
Write a ReviewReviews (12)
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1 - 10 of 12 reviews

Reviewed 2 weeks ago via mobile

Very horrible experience took my son here staff was very rude and cussing in front of my son and other kids .Not ok !!!and was a supervisor of the name ms.Ashley will Never go again!!!!More

Thank Anna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 2 weeks ago

Hello Anna, We are sorry to hear about your recent experience at our location. We’re normally known for our exceptional service and for creating a safe, fun environment for play, and we regret that we missed the mark. Your feedback has been forwarded on to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

I dropped off my son and when I returned I saw how engaged the staff was with him. I also received art work from him. Great job

Thank hello1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review. We are so happy your son enjoyed his time at Kids Quest! Please visit us again soon!

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Reviewed 11 June 2017

Straight Up Horrible. Need New Supervisors, Bathrooms, And Add More To This Place. My Son Told Me He Hates This Place And Never Wants To Come Back Again. He Told Me That Some Kids Started Bullying/Fighting Him. So He Retaliated And One Of Those Kids...More

1  Thank My Jello I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kidd Q, Public Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 15 June 2017

Hello - We are very concerned and so sorry to hear about your recent experience at our Kids Quest at Ho-Chunk Casino location. We'd like to speak with you directly regarding your visit and understand more about what occurred. If you're comfortable, would you please...More

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Reviewed 6 June 2017 via mobile

We were unsure of how our child would enjoy being in an unfamiliar place with unfamiliar people but she had so much fun while she was there she didn't really want to leave. The staff was so nice and helpful, I was beyond impressed. This...More

Thank dreamlove6199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review. We are so happy that your daughter enjoyed her time with us at Kids Quest! Please visit us again soon!

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Reviewed 18 July 2016

We dropped our three kids (8.5, 5.5, and 2.75) off here to play while we went to a wedding 5 miles down the road, due to our babysitter falling through due to medical issues of her own. We preregistered online, which saved time when we...More

3  Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review. It's always nice to get thorough feedback from parents. It is our hope that you decide to visit us again soon, and that we'll have the pleasure of caring for your children!

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Reviewed 6 August 2015

I recently was traveling with my young grandson(5yrs) We had a great experience at Kids Quest in Kansas City, Mo at Ameristar Casino! I felt he was very safe there. I not only had to show my ID to pick him up but also had...More

1  Thank judya468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your response. It is always great to hear that we were able accomplish our goal of having happy kids and happy parents. Our families mean the world to us, so lease visit us again soon!

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Reviewed 15 July 2015

We dropped our 8 and 10 year old off for 3 hours and when we came to get them they didn't want to leave. While they pretty much played video games and ate snacks the whole time, they really enjoyed themselves, and my husband and...More

Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review. It is always very gratifying to hear that children enjoy their time with us, and that their parents can relax and have some fun of their own. Please visit us again soon!

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Reviewed 11 June 2015

My daughter loves going to Kids Quest at the Ho Chunk Casino. They have a huge indoor play area, video games etc. There are also arcade games where you can play and earn tickets for an additional fee. It's a safe place, we have never...More

2  Thank EngelkingCGMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review. Our mission is to make sure that kids have fun and that parents can relax and enjoy free time of their own. Please visit us again soon--we'll be waiting for you!

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Reviewed 30 November 2014

Whenever we took a trip to Wisconsin Dells up until 2008, my parents swing by Ho-Chunk and drop me here for the day. My parents would leave some money on an account so I could get something to eat, which I would once or twice-per-visit....More

Thank Dominic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KQCQ, Guest Relations Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 30 January 2018

Thank you for your review Dominic. It's nice to get feedback from a former KQ guest!

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Reviewed 7 September 2014

picked up my baby cold and wet because they let her lay down with bottle that was not closed and milk ended up spilling all over her. Also my child gets sick every time I take her there.

1  Thank Thes t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kids Quest M, General Manager at Kids Quest at Ho-Chunk Casino, responded to this reviewResponded 8 September 2014

Sorry to hear about your disappointing experience at Kids Quest. We of course want to ensure that all our guests have a wonderful time. We would like your feedback, and will be contacting you regarding your experience and concerns.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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