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Address: 1721 W Canal St, Milwaukee, WI 53233-2662
Phone Number:
+1 800-729-7244
Website
Description:

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers...

Located in downtown Milwaukee, Potawatomi Hotel & Casino offers high-stakes bingo, nearly one hundred table games, nearly 3,000 slot machines, a 20-table Poker Room, a 500-seat theater, an Off-Track Betting Room and a 381-room hotel.

Dining options include The Buffet, Fire Pit Sports Bar & Grill, Dream Dance Steak, Locavore, Menomonee Valley Food Court, RuYi and Wild Earth Cucina Italiana. Plus, there is a snack bar in the Bingo Hall. If you're looking for a location to host an event, the Casino offers more than 18,000 square feet of banquet space.

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TripAdvisor Reviewer Highlights

Read all 218 reviews
Visitor rating
  • 52
    Excellent
  • 60
    Very good
  • 49
    Average
  • 24
    Poor
  • 30
    Terrible
Overall a Fun Evening!

No problem finding parking on a Friday evening for an event. Ballroom was nice as well as dinner. Only issue is no restroom facilities were part of the ballroom. Had to go into... read more

3 of 5 bubblesReviewed 8 December 2016
majesticsky
,
Milwaukee, WI
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218 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Sandwich, Illinois
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I stayed overnight on a business trip in Green Bay then to Milwaukee. Figured stay in Milwaukee for the night, do some gambling and continue my business in Milwaukee the next day. Glad that I did, if was alot of fun. The local gamblers were super friendly and gave me some gambling tips. I will definitely stop on my next... More 

Helpful?
Thank lakefront2016
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We're glad you decided to stay in Milwaukee too! We look forward to seeing you during your next visit. More 

chicago suburb
Level Contributor
49 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

You can read my previous review, which talks about how horrible the slots pay here. This recent visit was no exception. I lost about $600 in the first part of the evening, and then another $200 more the last part of the night. So, if I lost $800 playing slots, I can only imagine how much money I actually cycled... More 

Helpful?
3 Thank jjacks70
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for your feedback. We are so sorry your experience was less than perfect. We’ve passed along your comments to the team so they can make improvements accordingly. We also encourage you to reach out to our Guest Relations team about this issue: 800-729-7244 Native American gaming is one of the country’s most highly regulated industries. Potawatomi Hotel &... More 

Machesney Park, Illinois
Level Contributor
51 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The hotel was nice and clean. The staff was helpful and friendly. Casino was clean but they allow smoking. Plenty of machines and table games. There were lots of places on the property to get food and an adult beverage. Overall it was a very good time. I would recommend Potawatomi to anyone looking to get away for a few... More 

Helpful?
Thank Tim C
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for taking the time to share your experience. We strive to provide our guests with an exceptional experience, from cleanliness to excellent customer service, and everything in between. We always enjoy hearing when we hit the mark! More 

Milwaukee, WI
Level Contributor
34 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 8 December 2016

No problem finding parking on a Friday evening for an event. Ballroom was nice as well as dinner. Only issue is no restroom facilities were part of the ballroom. Had to go into the main hallway to locate. Bar was hopping in the casino with drinks. Music playing. Band as well. Wasn't expecting this but was fun. Gambling. Smoking and... More 

Helpful?
1 Thank majesticsky
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We're so glad you enjoyed your time at Potawatomi Hotel & Casino! We'll pass along your feedback to the appropriate departments. We look forward to seeing you again! More 

Milwaukee, Wisconsin
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 November 2016

Going late night Sunday- Thursday is my favorite! It is not as crowded and you can usually get on any slot machine you would like. The bars have reasonably priced beer, and sometimes offer specials. Go win some money!

Helpful?
Thank goobies2017
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We're so glad you enjoy your visits to Potawatomi Hotel & Casino. We look forward to seeing you again soon! More 

Wauwatosa, Wisconsin
Level Contributor
148 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 12 November 2016 via mobile

We always have a good time at Potawatomi-even if we don't always win.. (who does??) There are plenty of games to choose from-- lots of penny slots. We also play some table games, mainly Let it Ride and the dealers are pretty friendly and helpful for the most part. Yes, it's smokey in the main casino but they do have... More 

Helpful?
Thank TerryTom2119
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thanks for taking the time to write about your experiences at Potawatomi Hotel & Casino. We're very happy you have fun and can enjoy everything we have to offer! More 

Phillips, Wisconsin
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 November 2016

We've stayed at many hotels in Milwaukee, this being our favorite. If you stay at the hotel, use the complimentary valet parking to avoid the parking hassles. Stay out of the casino if you don't like smoke, but the security, onsite food options and modern, clean accommodations will make your stay in Milwaukee relaxing especially on cold winter days. Get... More 

Helpful?
Thank write2peg
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for your review! We truly appreciate hearing from our customers, and we love it when they pass along excellent recommendations. We're glad you got to enjoy the amazing views from the hotel. More 

Level Contributor
49 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 2 November 2016

Decor, Black Jack tables, parking - all good. But there is so much smoke there, I could not last more than 45 minutes, also once you leave that place, the smoke lingers on to your clothes, yuck. I visited the place with two Aunt's who visit Atlantic city in New Jersey quite often, and they termed this Casino - A... More 

Helpful?
1 Thank Globaltravellerjha
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

We feature two large smoke-free gaming areas of the casino, featuring 445 slot machines and the first smoke-free table games in the state. About 85 percent of our property is non-smoking, including the aforementioned gaming areas, our poker room, off-track betting room, all of our restaurants, the Northern Lights Theater and our entire hotel. In areas where smoking is allowed,... More 

spain
Level Contributor
347 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 415 helpful votes
3 of 5 bubbles Reviewed 27 October 2016

Quite hard to find and park because of roadworks but it was OK, there was a non smoking section which we were directed to after we registered for a players card, (no signup bonus.)

Helpful?
Thank eileen j
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for sharing your experience. We also look forward to days when roadwork doesn't get in the way! More 

Level Contributor
65 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 24 October 2016

I'm not much of a gambler but this casino has much more to offer. We go a few times a year to eat at one of the many restaurants, many of which are great. We also enjoy the concert venue once in awhile. Occasionally we throw some money into a machine, and more often than not, get lucky!! They now... More 

Helpful?
Thank Barbara K
Potawatomi H, Manager at Potawatomi Hotel & Casino, responded to this review

Thank you for sharing your experiences! We look forward to seeing you again! More 

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