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Blue Hawaiian Helicopters - Hilo

Hilo International Airport, Hilo, Island of Hawaii, HI 96720
+1 808-961-5600
Website
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Review Highlights
Worth the Wait

It took 3 attempts to get the trip complete, due to weather, but it was worth the wait. Amazing... read more

Reviewed 2 weeks ago
NZThor
Worth the cost

We booked the A-Star Circle of Fire with waterfalls tour and thoroughly enjoyed it. It's a tight... read more

Reviewed 3 weeks ago
Mona67
,
Lethbridge, AB
via mobile
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Overview
  • Excellent74%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible3%
Travellers talk about
“eco star” (85 reviews)
“helicopter tour” (118 reviews)
“safety video” (16 reviews)
Closed Now
All hours
Hours Today: 07:00 - 22:00
LOCATION
Hilo International Airport, Hilo, Island of Hawaii, HI 96720
CONTACT
Website
+1 808-961-5600

Similar Things to Do in Hilo

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Reviews (1,051)
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11 - 20 of 1,051 reviews

Reviewed 2 weeks ago

It took 3 attempts to get the trip complete, due to weather, but it was worth the wait. Amazing views of the active volcano, the scarred landscape and waterfalls. The pilot both knowledgeable and entertaining. We were a group of 7 and did the trip...More

Thank NZThor
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha NZThor, Mahalo for your review. What a thrill it is to hear you enjoyed your tour. We thank you for all your patience with the process of cancelling and rescheduling. Glad you got to experience all the beauty Hawaii has to offer on your...More

Reviewed 3 weeks ago via mobile

We booked the A-Star Circle of Fire with waterfalls tour and thoroughly enjoyed it. It's a tight fit so I was glad it was only a 50 minute helicopter tour. The waterfalls were beautiful but the real attraction was the volcano and the steam from...More

1  Thank Mona67
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Mona67, Mahalo for your review. We are excited to hear you enjoyed your tour. Colleen is a fantastic pilot, we will be sure to share your kind words with she and the team here. Seeing Hawaii from the skies above is truly a wonderful...More

Reviewed 4 weeks ago via mobile

The staff was very kind and professional. Our pilot was great. The views were beautiful but I was a little disappointed that the ring of fire/waterfall tour only showed one active volcano cone and one that spewed into the ocean. Only the cone showed some...More

Thank Lindsay R
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Lindsay R, Thank you for taking the time to share your experience. Your experience is important to us, rest assured your feedback has been shared with the appropriate managers. We hope to have the opportunity of renewing your confidence with us, should you return...More

Reviewed 4 weeks ago via mobile

We had a great pilot, Wesley. Very knowledgeable and informative. Expensive but well worth it. We viewed the volcano flowing into the sea, as well as flying almost into the crater. Then we headed north to look at waterfalls that are not accessible any other...More

Thank Frank H
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Frank H, Mahalo for your review. We are delighted to hear you enjoyed your tour. Wesley is a wonderful pilot, we will be sure to share your kind words with him and the team here. Seeing Hawaii from the skies above is truly an...More

Reviewed 4 weeks ago via mobile

Fantastic tour and our pilot was great. Do not recall his name but he gave everyone on the helicopter a good view. The volcano was my main reason for going but loved seeing the waterfalls and rain forest also. Everyone at Blue Hawaiian was friendly...More

Thank DTsNana
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha DTsNana, Mahalo for your review. We appreciate your kind words and will be sure to share it with the team here. Look forward to your return to Hawaii and hope you tour with us again. Mahalo!

Reviewed 4 weeks ago

Forget any anxiety of motion sickness or a rough ride - our pilot Jason was awesome. You hardly felt him lift off and the ride to the volcano was smooth. Once you get to the right altitude you see the plumes of steam from the...More

1  Thank Dominic S
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Dominic S, Mahalo for your review. We are delighted to hear you enjoyed your tour. Jason is a fantastic pilot, we will be sure to share your kind words with him and the team here. Seeing the beauty of Hawaii from a birds eye...More

Reviewed 4 weeks ago via mobile

My wife and I took the 50-minute Circle of Fire Plus Waterfalls flight and were very pleased with the views of the volcano. The pilot/guide explained what were seeing in the surrounding areas, gladly took questions, and regularly asked if we were comfortable. We got...More

Thank Brad H
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Brad H, Mahalo for your review. We are thrilled to hear you enjoyed your tour. We sincerely appreciate your generous feedback and will be sure to share it with the team here. Seeing the sites of Hawaii is such a wonderful experience to have....More

Reviewed 4 weeks ago

Had flight scheduled for April 18th, it had been raining the last few days prior to our flight so of course the morning of the flight it was really pouring. We showed up at 9 am for the 10 a.m. flight and after a 5...More

2  Thank jts140
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha jts140, Mahalo for your review. Thank you for all your patience during the cancellation process. Should your travels bring you back to Hawaii, we look forward to having you tour with us again. Mahalo!

Reviewed 4 weeks ago

Bottom Line, to make a long review, short: Disappointing. That money SHOULD have gone to something better than this. Watch youtube videos if you're interested in seeing a volcano/hawaii from above. Spend your hard earned money on a better life experience....not a 45-50 min ride,...More

2  Thank SwissJinx
Reviewed 4 weeks ago

We took the Circle of Fire tour on the Hilo side. You just can't get a better view of the lava. Scott our guide was awesome and told us some history of the volcanoes and his personal story of becoming an islander. We were able...More

Thank Melissa F
BlueCEO, Manager at Blue Hawaiian Helicopters - Hilo, responded to this review

Aloha Melissa F, Mahalo for your review. We are delighted to hear you enjoyed your tour. Scott is a fantastic pilot, we will be sure to share your kind words with him and the team here. Seeing Hawaii from the skies above is truly a...More

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Questions & AnswersAsk a question
JuJuBeG
Was a morning flight or afternoon better?
3 October 2016|
Answer Show all 10 answers
Response from phrikas | Reviewed this property |
Well, we went in the afternoon and it was great. Can't speak to a morning flight.
1
Vote
Lmac727
We will be flying in from Honolulu arriving at 9:11 am based on the time it takes to get luggage etc. what time would you recommend booking a tour from Hilo?
27 August 2016|
Answer Show all 7 answers
Response from Tara K | Reviewed this property |
Hi there, It doesn't take much time to get luggage and you don't have to go through any passport control. The helicopter terminal is in the main airport building right next to arrivals and departures. I'm always over... More
2
Votes
callkm
Hi, We will be visiting Hilo in October and I'm interested in the Blue Hawaiian Helicopters tours. We will there for one day only, arriving on a cruise ship. Can someone please answer the following questions for me? (i) How far is it from the port (or ship terminal) to the Hilo airport? (ii) how long should it take to get to/from the airport? (iii) What is the best/most reliable way to get to/from the airport? How much should it cost? (iv) Which is the best time of day to see the volcano? (v) Does Blue Hawaiian Helicopters have set times for their tours or can we organise a tour at any time? (vi) Is full payment expected at the time of booking? (vii) If its inclement weather on the day of booking and the flight cannot continue, do we get full 100% refund (either in cash or recredited to a credit card) on the day of booking and at the time of cancellation? Thanks in advance
21 August 2016|
Answer Show all 9 answers
Response from Alistair450 | Reviewed this property |
Hello I will do my best to answer your questions. 1. I don't know the distance but Hilo is a small town so it won't be very far. I would go on to Google maps to work out the distance. 2. I don't know how long it takes to get... More
1
Vote