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Bike Works Beach and Sports

69-201 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5810
+1 808-886-5000
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Review Highlights
Great bikes, and very helpful staff

This shop has a great selection of bikes for rent, ranging from beach cruisers through the full... read more

Reviewed 28 December 2014
d4jsmit
,
Silicon Valley, CA
Average customer service, poor bike fit knowledge

Being seasoned road cyclists, we wanted to do some riding on the island while visiting. We... read more

Reviewed 21 December 2014
RachelleBarnett
,
Vancouver, Canada
Read all 46 reviews
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Overview
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Rental Bikes for Racers, Commuters, and Fitness. Bicycle services by pros to keep you tuned. Parts and gear for speed, function and style. Apparel for performance and fun.
  • Excellent80%
  • Very good10%
  • Average2%
  • Poor6%
  • Terrible2%
Travellers talk about
“bike shop” (8 reviews)
“high end” (5 reviews)
“repair kit” (3 reviews)
Closed Now
All hours
Hours Today: 09:30 - 21:30
LOCATION
69-201 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5810
CONTACT
Website
+1 808-886-5000
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Reviews (46)
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21 - 30 of 46 reviews

Reviewed 28 December 2014

This shop has a great selection of bikes for rent, ranging from beach cruisers through the full line of carbon triathlon bikes. There's a bike for every price point. The staff is very helpful and accommodating. They set up the bikes for us so that...More

1  Thank d4jsmit
Reviewed 21 December 2014

Being seasoned road cyclists, we wanted to do some riding on the island while visiting. We walked into Bike works, and the staff member, and older guy who helped us with the bikes wasn't overly enthusiastic or knowledgeable. The bike selection is poor, they only...More

Thank RachelleBarnett
Reviewed 16 November 2014 via mobile

Rented two bikes for three days at a cost of $120. Bikes were brand new. Went in and were riding away 30 minutes later. Very happy with experience.

Thank Bob L
Reviewed 4 November 2014

Great selection of rental bikes, always serviced and tuned. The mechanics are knowledgable and able to rebuild your bike out of the box. They are equally comfortable with sram, shimano, DI-2 or campagnola, able to assess and rebuild your 10 year old equipment and get...More

Thank peter g
Reviewed 2 September 2014

I rented a Specialized Allez and was very happy with my experience. It felt a little expensive compared to other rentals but for a week long rental it is less expensive and less of a hassle than transporting your own bike to HI. The bike...More

Thank Rob_Chicago_2010
Reviewed 11 August 2014

Got online, clicked the bike/size I wanted, and the dates and the reservation was finalized. Once I arrived, it took about 5 minutes for them to do the paperwork and put my pedals on, and I was out the door. No problems, very efficient, and...More

Thank timo123123
Reviewed 6 August 2014

I always rent high-end bikes at my travel destinations. It's a good opportunity to ride something different. I am most interested in ease of rental experience, well-maintained equipment, and good customer service (e.g. good mechanic, route recommendations). Bike Works (Waikoloa location) met or exceeded my...More

Thank Keith G
Reviewed 25 April 2014

My 2nd year visiting Waikoloa, booked on line, sent fitting specs, and followed up with a phone call. --- bike up and ready to go upon my arrival. No hassle in fitting pedals, and bike set-up. The tech guys are exceptionally client-friendly and the advice...More

Thank mfealy
Reviewed 23 April 2014

OK, you're wondering about that title! I've rented here three times, alone and with friends. So happy with the service and the maintenance that I lurked until they were selling off some rentals and picked up a Specialized Allez that I had rented. They took...More

1  Thank ireland1976
Reviewed 17 April 2014

(Waikoloa Village location) -- Our first impression here wasn't good unfortunately. We rented road bikes (which were very nice) and dealt with the manager directly initially. His customer service skills needed work - we definitely did not feel like valued customers after the rental sign...More

Thank Chilling44
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