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I know you cannot fix weather and it's been terrible weather this week, but you certainly can work on your customer service!! I booked a kayak trip for 8 people up Wailua river. I rang the day before and was told incorrectly that that days...More
On our last day in Kauai, we booked the afternoon trip with our captain Dale and his very informative partner, but I can't remember his name, shame on me. Dale was responsible for the jokes and they were hilarious but we did come up with...More
We booked a whale watching tour during the first of our two weeks in Kauai. The COMPANY cancelled our trip and then REFUSED to refund our money until we departed the island! Emily from the company was incredibly rude and told us that even though...More
Had a great time tubing through the sugar cane tunnels. Our tour guides Tracy and Malia were terrific. So friendly and informative. They really seemed to love their jobs. The water was a little chilly but only for a few minutes. It was a wonderful...More
We did the Waipio ride on Kona and really enjoyed it. Me and my daughter are experienced riders but my wife is not. The horses were typical trail horses and my wife was very comfortable on hers. Riding through the streams while enjoying the beautiful...More
My husband and I did the 17-mile Kauai - Na Pali Sea Kayak Tour last month and had a blast! We couldn't ask for better weather condiitons! Although we got to embrace the paddles (no wind), the time went by fast as we enjoyed the...More
I was visiting Hawaii for a week and I always go fishing wherever I visit. I made reservations with this company, five months in advance to go fishing in Oahu, on the "Reel Intense." When I arrived in Oahu, I called this company to verify...More