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Review Highlights
Comfortable ride with no problems.

We rode Bolt Bus from DC to NYC. The bus was comfortable, left on time and arrived on schedule... read more

Reviewed 4 days ago
Robert L
via mobile
You get what you pay for

Paid $40 round trip from Baltimore to NYC. Bus there was hot and uncomfortable, no A/C, but the bus... read more

Reviewed 30 July 2018
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Traveller Overview
  • Excellent11%
  • Very good22%
  • Average20%
  • Poor8%
  • Terrible39%
4 days ago
“Comfortable ride with no problems.”
30 Jul 2018
“You get what you pay for”
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1 - 10 of 51 reviews
Reviewed 4 days ago via mobile

We rode Bolt Bus from DC to NYC. The bus was comfortable, left on time and arrived on schedule. The bus driver briefed us on the journey at the start ( I.e. no stops etc). For $35 each the journey was good value, and we...More

Thank Robert L
Reviewed 4 weeks ago via mobile

Bolt bus touts New busses. Well for the nest 5 HOURS. i We are stuck on a very old rattley filthy bus. My seat is broken, so can only sit up without support. The bus driver even apologized for the bus condition. No power for...More

1  Thank beavette23
Reviewed 5 August 2018 via mobile

our bus unfortunately broke down so we were incredibly late to our destination, causing me to miss a job interview, but i contacted the company for a refund and they responded immediately and agreed to refund me the full amount! i’m very pleased with their...More

Thank drisner27
Reviewed 30 July 2018

Paid $40 round trip from Baltimore to NYC. Bus there was hot and uncomfortable, no A/C, but the bus seemed clean enough and the bathroom didn't smell. However, the outlets didn't work and only a limited 100MB of wifi is actually free, it seemed to...More

Thank SavannahCH
Reviewed 27 July 2018

I didn't expect much after reading all the bad reviews, but the trip turned out to be just fine. My mom (who is in her 60s) and I traveled from NYC to Boston on the 11am bus. We got there (stop 230 W. 36th) early...More

Thank miseyama
Reviewed 6 July 2018

I have been taking Boltbus once or twice a month for the last 3 months to travel between NY and Philly and have had acceptable experiences and also very poor experiences. What both experiences have in common are very poor communication and poorly maintained buses....More

2  Thank kirakirakei
Reviewed 6 July 2018

Nasty bus driver. needs to retire. hacking (coughing) during drive. pulled over on Mass Pike to use restroom on bus.(not suppose to pull over after leaving pick up location. Their rule, called customer service. they didn't care. Drove like a maniac on mass pike. Just...More

2  Thank GinaBox
Reviewed 1 July 2018

I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and had went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east...More

2  Thank Bx M
Reviewed 1 July 2018 via mobile

I’ve been standing at the bus pickup spot on 6th Ave for nearly an hour in the 95 degree June sun with forty other passengers. Our trip # is not listed on Bolt Bus’ “live bus tracker” and there are no trips listed on their...More

Thank AustinEGray
Reviewed 30 June 2018 via mobile

Traveling with kids on a round trip from DC to NYC. First leg of the trip was OK but the return trip from NYC, just horrible. The bus left without us and had to wait 90 mins for the next bus. The bus's AC is...More

Thank Jae C
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Hany M
14 October 2017|
Response from raoulhood | Reviewed this property |
you are quite full of baggage... I suggest to catch the cheaper. many wishes
2 August 2017|
AnswerShow all 5 answers
Response from Brooke B | Reviewed this property |
They are all essentially the same. Pick the one with the best schedule for you. Don't expect much. It's a seat on a bus. Don't count on extra amenities. For example, don't count on the outlet working and bring backup.