We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
More Info
and up
9/11 Memorial Museum Admission
More Info
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Write a Review
Reviews (67,634)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 44,485 reviews

Reviewed today

This is a must-do when visiting New York. One of the best museums I've ever visited! Very detailed information and artifacts - such a moving and emotional experience. Definitely worth a visit when in New York. Take your time, we spend almost 3 hours here...More

Thank travelchick030
Reviewed yesterday via mobile

The Memorial is a great way to remember the horribleness of that day. The two water features where the building used to be with name after name after name really brings it back. We didn't go into the museum.

Thank Lisa C
Reviewed yesterday

What a waste of real estate in a prime location. I really did not understand what this was all about. Like many other things in this country, this is over hyped and a total waste of time and money.

Thank ZenHealer7
Reviewed yesterday

The memorial outside is beautiful, peaceful. I could stand and listen to and watch the water for a long while. We had CityPass, which allowed us to skip the line outside to get into the museum. The museum is a little difficult to navigate, we...More

Thank believeangls
Reviewed yesterday

We did not take a tour, so we took pictures of the outside. I thought that there would be more than that and there was. I didn't know until I got back home that there is a place inside to see about the memorial. I...More

Thank margerita2015
Reviewed yesterday via mobile

The 9/11 Museum and Memorial was an awesome experience. The emotions hit me hard. It was crowded the afternoon I was there but it did not take away from the experience. I have never seen so many people be so quiet and reverent. My 13...More

Thank Erin C
Reviewed yesterday

I grew up in the Middle East. When 9/11 happened, my family and I were on the opposite end of the world. Three years ago, my sister and I visited this place in NY, and we felt... overwhelmed with emotion. We felt like we shared...More

Thank Jerika_Aisza
Reviewed yesterday via mobile

One of our favorite sights we visited during our vacation. They do a great job of telling what happened on that tragic day. Make sure to include this place as a sight to see when your in NY.

Thank Tnezz
Reviewed yesterday via mobile

There are no words to describe this experience. The Memorial is so well done and very sensitive. A must see to honor those who died.

Thank Johanna C
Reviewed yesterday

The memorial is awesome, so moving and so well done. The pits and fountains, the names carved into metal, the adjacencies of the names so moving when you understand the stories. The trees and the Oculus are all perfect. The museum, to me, was chaotic...More

Thank DaphsDads
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
Nearby Restaurants
O'Hara's Restaurant and Pub
776 reviews
.12 miles away
197 reviews
.14 miles away
Eataly Downtown
276 reviews
.08 miles away
One World Observatory Restaurant
196 reviews
.09 miles away
Nearby Attractions
One World Observatory - World Trade Center
15,862 reviews
.12 miles away
St Joseph's Chapel Catholic Memorial at Ground Zero
876 reviews
.17 miles away
The Oculus
777 reviews
.10 miles away
Questions & AnswersAsk a question
Does anyone know whether the museum guided tour vs. the memorial guided tour is a better tour? I have time for one guided tour but not both. Not sure which one is more informative and interesting!
27 June 2017|
Answer Show all 6 answers
Response from SissySue2015 | Reviewed this property |
I would opt for the museum tour
What's the best day to go
26 June 2017|
Answer Show all 3 answers
Response from Fpcortez | Reviewed this property |
We went on a Tuesday during a 7 hr tour that was one of our stops to see