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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$24.00*
and up
9/11 Memorial Museum Admission
More Info
US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

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Very good

We went to the memorial museum it was very good but very heart breaking but this is a place to go very well done a bit airy and emotional but really enjoyed it the whole world... read more

5 of 5 bubblesReviewed yesterday
philomenal841
,
Dublin, Ireland
via mobile
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61,948 Reviews from our TripAdvisor Community

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Showing 40,639: English reviews
Dublin, Ireland
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We went to the memorial museum it was very good but very heart breaking but this is a place to go very well done a bit airy and emotional but really enjoyed it the whole world 🌎 heard about it and was very shocked but when go and see all what happened and all the pieces from it it brings... More 

Helpful?
Thank philomenal841
Level Contributor
33 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

loved the museum,very moving,arrived early and looked at the memorial outside.a man placed white roses on some of the names on the memorial.i later found out that these were for the peoples birthdayreally is a must see attraction,then went inside the museum when it opened,u really could spend hours inside,really amazing how the museum has been built,so many artifacts and... More 

Helpful?
Thank Clare T
Atlanta, GA
Level Contributor
20 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Powerful, incredibly well done tribute to the 9/11 tragedy. Humbling, emotional, sensitive and respectful - it is a powerful reminder of that horrific day and weeks that followed, but also a testament to our resiliency and determination to survive and persevere. The price of admission is well worth it. It's a lot to take in - give yourself time and... More 

Helpful?
Thank Cate5655
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

This was a very moving experience for me even though I didn't have anyone personally involved with the tragedy on 9/11. I was saddened by the loss of life and encouraged by the bravery. This memorial is a must see!!

Helpful?
Thank Kelly C
Brisbane, Australia
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

What a testament to all for the tragic circumstances of that day. Absolute must do, however, be prepared, it is very emotional. The architecture and planning of this memorial would have been monumental and emotional for all concerned, however, I am in awe of the final result of the building and surrounds were achieved with such sensitivity and respect. Please... More 

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Thank thom15
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Quite pricey but well worth it with some astonishing artefacts and memories. The staff are very attentive and friendly, it takes about two hours in all.

Helpful?
Thank Darren G
2 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Im from miami and this tour was dear to heart. Very informative and heartfelt. The pain you feel for the loved ones and the ones lost have no words. Very beautiful and touching.

Helpful?
Thank Juan R
County Dublin, Ireland
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Very moving tribute to the victims & heroes of the 9/11 tragedy. Lots to see & read. Expect long queues. Nothing can prepare you for the scale.

Helpful?
Thank Y349SNamandag
Manchester, United Kingdom
Level Contributor
139 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I didn't realise we had reached the 911 as we walked between two building fences, but something changed and suddenly you felt different and you where next to a infinity pool. Got in with our city pass, extremely good but a bit to much of the same things, looking at shoes found no interest to me but a twisted fire... More 

Helpful?
Thank omaga2013
notts
Level Contributor
26 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

First visit to 9/11 memorial and museum a truly humbling visit ,I think most people all over the world remember the day September 11th and what they were doing on that fateful catastrophic day ,what a memorable memorial has been placed in the footprints of the twin towers ,you will shed a tear and pray 🇺🇸and never forget ,,,no day... More 

Helpful?
Thank sunbathe

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