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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Open now
See all hours
Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$24.00*
and up
9/11 Memorial Museum Admission
More Info
US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 61,959 reviews
Visitor rating
  • 33632
    Excellent
  • 5415
    Very good
  • 1159
    Average
  • 273
    Poor
  • 169
    Terrible
Very informative and impressive

My friend and I visited the museum two weeks ago. We were very impressed and felt pretty much into the atmosphere. After 90 min it does feels a bit of over dose because it's quite... read more

4 of 5 bubblesReviewed yesterday
Orit M
,
Tel Aviv, Israel
via mobile
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61,959 Reviews from our TripAdvisor Community

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Showing 40,648: English reviews
Tel Aviv, Israel
Level Contributor
78 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

My friend and I visited the museum two weeks ago. We were very impressed and felt pretty much into the atmosphere. After 90 min it does feels a bit of over dose because it's quite tedious. Having say that I think it's important to visit that museum and get the sense of catastrophic of the event

Helpful?
Thank Orit M
Buffalo, New York
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This is somewhere every American should visit at least once. It brings you back to that day. I had my children with me, it is so difficult to explain how different life was before 9/11. This museum helps them to understand.

Helpful?
Thank Mary K
Sao Paulo, SP
Level Contributor
46 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

I felt very sad at 9/11 Memorial because of all the facts and the vivid memories I have of that day. The Memorial remembers everyone of the day no one can forget and helps the young ones understand a little bit of what went on that day.

Helpful?
Thank Marianagui
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

The museum and surrounding area are beautiful, fascinating, humbling and a must-see.....I would go back tomorrow...

Helpful?
Thank Helen R
georgia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

We went to the 9/11 Memorial and I wasn't quite sure what to expect. I left there with a whole new understanding of the events that took place on 9/11. Plan on spending at least two to three hours there; possibly more if it's crowded as it was when we were there. There was way more information then I expected... More 

Helpful?
Thank beachygirlga
Fuquay-Varina, North Carolina
Level Contributor
8 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

There are many Kleenex stations in various places. They are there for a reason. I'm a 60 year old man and used quite a few myself. Very well worth it. No documentary I've seen on TV touches this experience. A very similar experience to what I had when I visited the Holocaust museum in DC. Saw things I had not... More 

Helpful?
Thank rew2njoy
Anchorage, Alaska
Level Contributor
42 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The memorial museum gave us more to see and hear about all the victims. It added another dimension to see family pictures and hear family talk about their lost loved ones. It was very nicely done.

Helpful?
Thank Homebody0828
Plainfield, Indiana
Level Contributor
6 reviews
4 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Came to the museum with my family. We ranged in age from 15 to 70. Everyone got something different from the experience. The format is well laid out and explains 9/11 from different viewpoints. Set aside several hours to explore every bit of the museum. A definite "must see" if you are in New York.

Helpful?
Thank rsinks
Manitoba
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The recently opened Museum is very well done. Its a very somber/sobering experience. A very good reminder of how precious life is. A must see!

Helpful?
Thank MVCCCan
Dublin, Ireland
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We went to the memorial museum it was very good but very heart breaking but this is a place to go very well done a bit airy and emotional but really enjoyed it the whole world 🌎 heard about it and was very shocked but when go and see all what happened and all the pieces from it it brings... More 

Helpful?
Thank philomenal841

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Financial District
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