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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number: +1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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US$24.00*
and up
9/11 Memorial Museum Admission
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US$54.99*
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New York Harbor Hop-on Hop-off Cruise including 9/11 Museum Ticket
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets

TripAdvisor Reviewer Highlights

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Best Event in NYC

What a powerful, moving museum!! We bought tickets for a tour in advance, and were so glad. We avoided a long line and got the expertise of a guide who had personally... read more

5 of 5 bubblesReviewed yesterday
JEWELL M
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57,746 Reviews from our TripAdvisor Community

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Showing 37,770: English reviews
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

What a powerful, moving museum!! We bought tickets for a tour in advance, and were so glad. We avoided a long line and got the expertise of a guide who had personally experienced that day outside the towers. Seeing bent beams, a brick from Osama's house, the flag flown over the last beam taken from the site, and the landing... More 

Helpful?
Thank JEWELL M
Rochester, New York
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We took a one hour guided tour before we explored the museum. Mallory was a sensitive guide giving the museum a well deserved reverence. She allowed sufficient time to absorb the exhibits while giving context at each stop. The initial tour allowed us to return to areas that we wanted to spend more time to explore. We asked the tour... More 

Helpful?
Thank Jack B
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

First trip to NYC and had to make a stop at the 9/11 Memorial and it was Awe Inspiring. The way this was presented was just breath taking. The atmosphere was somber and thought provoking as to what went on that day. The different locations brought out different emotions.

Helpful?
Thank John B
United Kingdom
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Recently stayed in NY for a week across thanksgiving and managed to see A LOT of the city, but the 9/11 Memorial site was definitely one of my highlights and a something I will never forget. Although you always read about it and see pictures online or in books showing you what the site looks like today.. nothing can compare... More 

Helpful?
Thank hbapril16
Becker, Minnesota
Level Contributor
160 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The North and South pools are a beautiful memorial. This is a must-see. It is crowded but the atmosphere is peaceful and offers reflection as a memorial would. It is the perfect tribute to those who died and to the city of New York. Walk around the pools as they are less crowded on different sides.

Helpful?
Thank Eileen P
Kent, United Kingdom
Level Contributor
20 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Omg how emotional is this it really does let you understand what happened we were lucky that a ambulance worker was there doing a talk wow great stuff

Helpful?
Thank Leyla6
Neath, United Kingdom
Level Contributor
46 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

The last time we were in New York we visited the Twin Towers. It was really strange to stand somewhere where something awful happened. The memorial was absolutely outstanding and very calming. I read that the sound of water flowing would drown out any traffic noise, it certainly did. It was beautiful, stunning, humbling and was the perfect memorial. The... More 

Helpful?
Thank Ivor N
Level Contributor
29 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I'm sure most of us remember the events of 9/11/2001 with particular clarity. It was a privilege to visit the site where so many lost their lives and to look with sadness and wonder on the artefacts and building fragments that mark the story of that tragic day. The museum has been created with care and dedication, and was, for... More 

Helpful?
Thank Martin P
Cleveland
Level Contributor
81 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We knew the memorial would be amazing but I did not expect to be so taken back that I would start crying. The memorial is beautiful and is definitely a must stop on any trip to NYC.

Helpful?
Thank Stefers2208
Boston, Massachusetts
Level Contributor
61 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Of course it was an emotional experience to be there 15 years after the national tragedy. We deliberately avoided too much of the personal stuff (too sad), but it was moving to see the groups of schoolchildren with their teachers explaining what is for them ancient history, and for us was like yesterday. On October 31, at 10:30am it was... More 

Helpful?
Thank laBostoniana

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