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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number: +1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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US$24.00*
and up
9/11 Memorial Museum Admission
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US$54.99*
and up
New York Harbor Hop-on Hop-off Cruise including 9/11 Museum Ticket
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets

TripAdvisor Reviewer Highlights

Read all 57,721 reviews
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A must-visit when in New York!

This is the perfect time to pay your respect to a tragedy that changed the world. There's a sense of closure when you arrive at the tribute fountains and even more so when you go... read more

5 of 5 bubblesReviewed today
BrettravellerUK
via mobile
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57,721 Reviews from our TripAdvisor Community

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Showing 37,750: English reviews
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed today NEW via mobile

This is the perfect time to pay your respect to a tragedy that changed the world. There's a sense of closure when you arrive at the tribute fountains and even more so when you go into the museum. There is a cost to go into the museum but it is worth it. Whilst exploring the museum you'll come across many... More 

Helpful?
Thank BrettravellerUK
Tequesta, Florida
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed today NEW

Excellent effort to memorialize the 9/11 tragedy. It is very roomy but laid out very well. The artifacts that they have from the WTC are amazing!

Helpful?
Thank slinnan
Berlin, Germany
Level Contributor
10 reviews
3 attraction reviews
5 of 5 bubbles Reviewed today NEW

As I have a very personal tie to 9/11 I will not rate. There are too many private memories. Appreciate your understanding.

Helpful?
Thank Christian S
Great Bookham, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed today NEW

Very moving well thought out with interesting information relating to the world trade centre and those involved on September 11th. Exhibits covered the bombings at the pentagon as well as the twin towers. The films are well worth seeing bringing a different perspective on the events of the day. All in all well worth a visit l purchased the tickets... More 

Helpful?
Thank Julie T
Durham, United Kingdom
Level Contributor
28 reviews
21 attraction reviews
5 of 5 bubbles Reviewed today NEW via mobile

An amazing tribute to all of those lives which were lost that tragic day. The waterfalls into the footprint of the old towers is a lovely touch having the names of the fallen engraved into them. The survivor tree is a nice part of the past which survived from that day. Museum itself is a place of reflection and demands... More 

Helpful?
Thank liam20g
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed today NEW via mobile

I visit New York every year without fail and I decided to pay a visit to the 9/11 memorial museum for the first time in February. I always visit the 9/11 fountains every year but I think the museum must have still been in the process of construction and this time it was open so I decided to wait in... More 

Helpful?
Thank N456050
Brisbane, Australia
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I was blown away with how well this memorial has been put together. It's a truly beautiful tribute to those who's lives were taken, or, were affected in any way by this tragic event. The memorial takes you through the full journey and captures more & more emotion with every display. Photos, hand written notes, voicemail recordings... Very sad but... More 

Helpful?
Thank Suzie D
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Made a pretty quick visit, but plan on more at our next opportunity. Awesome memorial to a horrible atrocity. Beautiful place to remember. We must not forget.

Helpful?
Thank Ldchil1
Edwardsville, Illinois
Level Contributor
8 reviews
5 of 5 bubbles Reviewed yesterday NEW

We went here when we visited New York in October. It's a very powerful and solemn experience. It took us about 2 hours to go through. We preferred walking it ourselves and not using the guided tour. We were able to get veteran and student discounts (separate tickets) on our tickets. It's advised to go as early as possible in... More 

Helpful?
Thank LuvSummer2014
Syracuse, New York
Level Contributor
34 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I originally booked tickets on Saturday, but change them to Friday with the assistance of an agent, without any additional cost. They were very accommodating for this change. My 17-year-old daughter and I took the guided tour and purchased the museum tickets. I was originally wondering if the guided tour would be worth it, having been to the memorial site... More 

Helpful?
Thank Gina B

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