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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,418 reviews)
“beautiful tribute” (1,086 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
CONTACT
Website
+1 212-312-8800
Write a ReviewReviews (75,669)
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1 - 10 of 49,916 reviews

A TripAdvisor Member
8
Reviewed yesterday via mobile

As the title says, no words can describe how I felt inside the memorial. What an amazing remembrance for all lives lost and affected that tragic day. It’s so well put together. Not a lot in there but enough. Very hard to understand how a...More

Thank A TripAdvisor Member
Reviewed yesterday via mobile

What a beautiful museum. Not a smile in anyone’s face it is the spirit of remembering a day of deep sadness. I learned a lot from this museum and appreciated the way in which they remembered all of the victims and service members that died.

Thank angeljav748
Reviewed yesterday

We found the Memorial and Museum extremely interesting. Long queues for the museum but worth the wait. The museum was large enough for the amount of people so that you didn't feel crowded. Many exhibits and very informative.

Thank Angela01234
Reviewed yesterday

It is hard to articulate the feelings evoked by this most incredibly well executed memorial and museum. It sits in the space below the twin towers, and the designers left the walls and other architectural elements in the walls. We spent around 2 hours at...More

Thank mdesoer
Reviewed yesterday via mobile

Definitely worth a visit. We paid extra for the guided tour which lasted about an hour but was well worth the money. You can’t visit here and not get overwhelmed by the details you learn coming from people effected by 9/11

Thank Karen G
Reviewed yesterday via mobile

The memorial is beautiful and the museum very well presented. Watching the events unfold on the day from a TV in Europe I felt compelled to go and pay my respects to victims at the memorial. What I wasn’t prepared for was the impact of...More

Thank Sassywoz
Reviewed yesterday

Cannot recommend this tour enough for putting into historical context all of the things going on in the world today. Heart wrenching and inspiring at the same time. Must do.

Thank Brent S
Reviewed yesterday via mobile

My wife and myself visited and it was very humbling and sad and sometimes upsetting. It's very informative about the events of 9/11. It's definitely worth a visit to learn more about what happened and pay your respects to the people that lost their lives.

Thank tobyjug1970
Reviewed yesterday

We only visited the memorial as queues for the museum were very long. A very moving tribute to all those that lost their lives and a must visit place if you are in New York

Thank Colin M
Reviewed yesterday via mobile

A fitting tribute to so many who lost their lives. A remarkable journey that you will never forget. Artefacts like twisted girders, stairwells and crushed fire engines can’t help but leave you at a loss for words. This tour will stay long in the memory...More

Thank Phil J
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
Shaqone
5 January 2018|
AnswerShow all 5 answers
Response from Julia M | Reviewed this property |
Hi sorry for the delay. Would recommend getting a city pass which gives you slightly cheaper access to a number of attractions, and you get to skip the busy general admission line. Well worth it for the Empire State... More
1
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downhillskier17
26 December 2017|
AnswerShow all 8 answers
Response from spittsy | Reviewed this property |
Yes there were restrooms. Can’t recall there being any cafe facilities ( but we didn’t require this) There are drinks and snacks available in the gift shop x
1
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downhillskier17
26 December 2017|
AnswerShow all 5 answers
Response from Gillian C | Reviewed this property |
We went ourselves, the queues to get into the history etc were not too bad. Very emotional place but worth it. We go every couple of years and have watched from when it happened to present times lovely tribute
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