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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
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Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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1 - 10 of 45,397 reviews

Reviewed today

One of the most heart wrenching experiences to encounter. We all know where we were on that day and this gives us a greater perspective of us as a nation. The fire trucks, personal belongings, and art that was created in the aftermath is so...More

Thank jandulas
Reviewed yesterday via mobile

We only went to the memorial and spent about 15 minutes there. It's a must see. It's not too far from Wall Street so definitely visit both on the same day.

Thank Saebr18
Reviewed yesterday via mobile

Give yourself a couple of hours to soak in the astonishing amount of information & visuals. Pay extra to have the DeNiro audio tour, and bring tissue as it is emotional. Not really a place to take little kids, however

Thank Jennifer D
Reviewed yesterday

The 9-11 Memorial is a beautifully completed tribute to those who lost their lives in the attacks in 2001 and earlier. It us a place of dignity and respect for all to share in the events and to commemorate those that have gone and those...More

Thank DACAPakenham
Reviewed yesterday

The memorial is beautiful and moving but the museum is not to be missed. It documents the worlds worst act of terroism but it does it in an extremely personal way. It's extremely difficult to walk out with dry eyes. The museum itself is beautiful...More

Thank Pandora106
Reviewed yesterday

If you're like me and were an adult when 9/11 happened, this museum takes you to the details preceding the attacks to the present day. It is beautifully done, overwhelming in emotion and reflection. My daughter was only 4 when our world changed overnight and...More

Thank unchartedexperiences
Reviewed yesterday

Allow time for both the Tower and Museum. Our visit was on a Sunday and it was very busy. I would go again.

Thank Dennis R
Reviewed yesterday

For such a sad memorial, this museum has been put together with a huge amount of sensitivity, very respectful to the people who lost their lives. The museum retains part of the original twin towers and has a section remembering these people where photographs are...More

Thank Marilyn W
Reviewed yesterday

Make sure you allow enuf time and get the audio tour, we ran out of time after 2 1/2 hours. So well done and so sad. We often had tears in our eyes.

Thank Wendy W
Reviewed yesterday

Do not miss this if you're visiting New York. Allow yourself plenty of time in the museum which is absolutely brilliant. The beautiful water fountains and memorial plaques are very moving and a wonderful tribute to all those who lost their lives, they will never...More

Thank 50cherry
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Maryann G
18 July 2017|
AnswerShow all 7 answers
Response from Jaymie22 | Reviewed this property |
There's a subway map you can download on your phone. The subways run on a colored system and it was easier for me after I downloaded it. We also just asked the person down in the subway system. It never hurts to ask!
Maryann G
18 July 2017|
AnswerShow all 2 answers
Response from Alan W | Reviewed this property |
There's a subway station at Grand Central Station. Looks like you can take the 4-5-6 Train, and switch to the L Train at 14th St/Union Station terminal. Should be about 20 minutes in total. Taxi might be a better option... More
6 July 2017|
Response from cbsimike | Reviewed this property |
If you're talking about 42nd St., Port Authority bus terminal you need to go to the A C E subway line in the head downtown in it'll probably say Brooklyn but get on the E train and it takes you right down to the World Trade... More