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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,349 reviews)
“beautiful tribute” (1,048 reviews)
Closed Now
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Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (73,773)
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1 - 10 of 48,591 reviews

Reviewed yesterday

I have always wanted to see this museum and ground zero. The museum is huge and we spent 4 hours looking at the exhibits. This is emotional, powerful and very enlightening. The museum is presented so well and I was very surprised by what they...More

Thank natashaoedwards
Reviewed yesterday

Visited the 9/11 memorial and what an amazing tribute to all the people that lost there lives and also the hero's that helped others on that terrible day.We spend just over 3hours in there and didn't see everything.It takes you from the start of the...More

Thank Dave W
Reviewed yesterday via mobile

I am very lucky because I sow the best place. 9/11 musiam is very big and butyfull. So visit the place and also suggested that go for your family.

Thank Chavda P
Reviewed yesterday

Fabulous memorial and worth the entry fee, very humbling and thought provoking, we spent a few hours here and thoroughly enjoyed our visit, our 10 year old daughter, although not born at the time, had heard soo much about 9/11 and had watched many a...More

Thank LizaGlover
Reviewed yesterday

My experience here cannot be described, as it was so powerful and emotional. I believe I finally achieved some closure for 9/11 after this visit. Definitely do the tour. It is visually so incredible.

Thank FineTravellerNewYork
Reviewed yesterday

This is a place to visit which tells you about the events of 9/11 and those heroic people that tried to save lives and to those that sadly lost theirs.

Thank fletlocke
Reviewed yesterday via mobile

The museum was great, a lot of artefacts from what happened, they were originals as well from what they saved, when renovating the site. The staff were great about talking to you about what you were looking at. I found it very moving and it...More

Thank Mike W
Reviewed yesterday

Recently returned from a trip to New York where we visited the 9/11 Memorial and museum. The names of those who died carved all around the water memorial is a reminder of all those who perished that day. The only disappointing aspect seems to be...More

Thank nug13
Reviewed 2 days ago via mobile

I visited this on my first day of being in New York and it was very moving and emotional! Outside there are volunteers who talk to you about the twin towers and have endless knowledge about that day. The museum was very well structured and...More

Thank kellyfox01
A TripAdvisor Member
Reviewed 2 days ago via mobile

Well what can I say. Initially I was a little unsure about visiting the 9/11 site due to the whole terrible thing that happened there years ago. However, we set out on a walk from Time Square and eventually ending up at Ground Zero. Unbelievable,...More

Thank A TripAdvisor Member
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
9 November 2017|
AnswerShow all 5 answers
Response from BilbydoesEurope | Reviewed this property |
Hi, we booked our tickets on the Monday for the monument to visit on the Tuesday. We did the SOL on the same day and even had time to go back to hotel and have leisurely lunch. The Uptown - Downtown subway system is... More
31 October 2017|
AnswerShow all 5 answers
Response from jonthompson64 | Reviewed this property |
The section on the rise of Muslim extremism is put well in context. It sets out the rise of the extreme views over history including various preceding conflicts like the Russians in Afghanistan. It’s put well with an... More
Danielle F
30 October 2017|
AnswerShow all 3 answers
Response from BilbydoesEurope | Reviewed this property |
Forum member LIzzyandIzzy wrote this reply to my question on another string:- Okay. I went to the website to try to figure out what you were talking about, and to book free tickets. When it indicated "choose a date" and I... More