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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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US$26.00*
and up
9/11 Memorial Museum Admission
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US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful tribute” (1,106 reviews)
“fitting tribute” (1,113 reviews)
Open Now
Hours
Hours Today: 09:00 - 20:00
Suggested Duration: 2-3 hours
LOCATION
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
CONTACT
Website
+1 212-312-8800
Write a ReviewReviews (78,222)
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"who lost their lives"
in 3,425 reviews
"beautiful tribute"
in 1,106 reviews
"fitting tribute"
in 1,113 reviews
"twin towers"
in 2,300 reviews
"moving tribute"
in 899 reviews
"emotional experience"
in 1,165 reviews
"survivor tree"
in 579 reviews
"loved ones"
in 971 reviews
"new york"
in 5,361 reviews
"heart wrenching"
in 518 reviews
"first responders"
in 662 reviews
"guided tour"
in 1,436 reviews
"the world trade center"
in 538 reviews
"freedom tower"
in 725 reviews
"visiting nyc"
in 613 reviews
"victims"
in 4,270 reviews
"names"
in 5,052 reviews
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1 - 10 of 51,659 reviews

Reviewed today via mobile

Spent a couple of hours here, it's such a moving experience and well worth the entrance fee. It's been done very tastefully. The staff are very helpful and happy to explain things to you.

Thank Sylvia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

A wonderful yet sensitive journey through the awful events of this day . The human stories are heart breaking , the exhibits bring it all home . Hours pass like minutes as you wander through the large museum . Take your time - there is...More

Thank Keveeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed today via mobile

What an incredible, beautiful tribute to that event. Word of advice... Utilize the self serve ticket kiosk immediately to the right of the ticket counter. Literally the line for tickets was forever long and I just walked right up to the kiosk and purchased mine!!!...More

1  Thank lutherm07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed yesterday via mobile

Attended this because we were in town in effect. That said having attended we spent 6 hours. Lots of information, effects and the odd tear. I left their with true admiration for all (less 20 people) of those who this day changed their lives for...More

Thank Mr V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

The museum is a must for your visit to NYC and brings back such dreadful memories of the horrific day and bringing the horrendous act of terrorism to reality! Everything is captured in a tasteful way to remember the thousands of innocent people who lost...More

Thank LauraJayP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

visited with friends, many memories and pictures unfolding this horrific day. Well layed out inside and out. A must visit

Thank colin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We went to the National 9/11 Memorial twice, wants with our Tour guide and again by ourselves, it’s a place you can’t help yourself but think of all the wasted lives that was lost that day - was very humbling.

Thank murray_campbell250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

Very moving experience. Thought the whole area was tastefully designed and a beautifully quiet memorial in the middle of all the buzz of the big apple.

Thank Dave65flow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

You can't go to the City without paying tribute to one of the saddest events that changed our world forever. We went on a Friday around 6pm and bought tickets on site. The line was maybe 10 min to get tix and we walked right...More

Thank Megan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

This tribute is a beautiful and fitting memorial to those that lost their lives on 9/11. There is a wide range of information to take in and loads of interesting things to look at - the fire engines that were there, and of course all...More

Thank LovelyTuscany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
bec1510
19 April 2018|
AnswerShow all 5 answers
Response from Richard C | Reviewed this property |
We had pre booked tickets for 9 in the morning so wasn't that busy but by the time we left at 11 it was really starting too get busy so I would recommend the earlier the better
0
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Q1082XKkaren
16 April 2018|
AnswerShow all 8 answers
Response from Roger H | Reviewed this property |
Get a city-pass or New York pass. It will enable you to skip the queues. We didn’t have a guided tour but it wasn’t necessary. Everything is labelled and self explanatory. There are some curators assisting people and... More
0
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len371
12 April 2018|
AnswerShow all 3 answers
Response from travelviapurple | Reviewed this property |
Read my review. If your husband is an ex-fireman I would allow four hours for both outside (the two holes with water pouring in) and the museum itself. If you are compromised for walking the place is ADA compliant and a... More
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