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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,244 reviews)
“beautiful tribute” (1,017 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,478)
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1 - 10 of 47,010 reviews

Reviewed yesterday via mobile

I was in NY on 9/11 so visiting the Memorial was significantly important to me. The Memorial s a tribute of remembrance and honor to the people killed in the terror attacks at the World Trade Center site. Americans are really an example of resilience...More

Thank GerenteGold
Reviewed yesterday

I got a taxi to the museum and memorial and queued to get a ticket. The line moved quickly. Although the subject matter is incredibly sad and unimaginably horrifying, ultimately the stories of courage in the face of death and people helping strangers without thought...More

Thank Julia R
Reviewed yesterday

One of the most moving attractions I have ever visited, most people either didn't talk whilst walking around or if they did it was a whisper. Such a lovely memorial to a tragic event.

Thank Jacqui M
Reviewed yesterday

We took this tour with tickets we got through the Big Bus tour. We managed to hit the timing just right to get in without a long wait. Even got there just when the movie was started too. It is worth the money to get...More

Thank OHgram
Reviewed yesterday

This museum is small and intimate with pictures and artifacts from that fateful day. It also contains all the organizations that have resulted from this horrific tragedy. It is inexpensive and takes only about an hour to visit. No long waits.

Thank Camilla D
Reviewed yesterday

Ground zero is beautifully designed and you may get emotional after looking at videos & listening to recordings of people calling there love ones for the last time.

Thank 684keyshas
Reviewed yesterday

The guides are outstanding :) Don't try to tour them yourself. Spend the extra couple dollars and learn so much new information. So many emotions.

Thank JerseySh0reFan
Reviewed yesterday

A somber reminder of what happens when evil people try to impose their beliefs and intimidation methods on Americans and a tribute to the heroes of that horrible day. Clean restrooms. There is a snack shop upstairs. Memorial is free. Museum requires a ticket. See...More

Thank BurgerPilot
Reviewed yesterday

You have to visit 9/11 memorial and the museum when you are in New York. It is Breathtaking , emotional .

Thank Mark V
Reviewed yesterday via mobile

Went there with the misses mid day, I can recommend buying the tickets online and getting. Then emailed to your phone, then you save yourself a good 15-30 min of waiting. Can also recommend going to their auditorium and watch the movie (15 min long).

Thank Daniel B
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
sarah w
22 September 2017|
AnswerShow all 4 answers
Response from travelingal12 | Reviewed this property |
See the answer from Sabine. It's correct - just don't get 911 Memorial and Museum mixed up. We only saw Memorial but both require tickets. The Memorial tickets are issued in 15 minute blocks -,10am, 10:15am etc so they only... More
21 September 2017|
AnswerShow all 6 answers
Response from 808phoebe | Reviewed this property |
I wouldn't take children of that age . Many pictures and sounds and exhibits would be too disturbing I think and might scare them .
Terri R
17 September 2017|
AnswerShow all 2 answers
Response from Fairliebrae | Reviewed this property |
Any day will do.