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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“moving experience” (2,276 reviews)
“beautiful tribute” (1,023 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (71,566)
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1 - 10 of 47,079 reviews

Reviewed today

This was the highlight of our trip. It's a must see. We had a great guide called Ray, who shared his own personal insights of Sept 11th 2001. Couldn't rate him more highly. Do take the guided on foot tour, with the museum. The museum...More

Thank Amanda G
Reviewed today via mobile

Know I g what this is for it certainly is something you have to do if you visit New York, it's an amazing experience for the whole family to appreciate

Thank Lee N
Reviewed today via mobile

This museum/memorial is beautiful. We took the early morning tour. Our tour guide, Bryan, was an amazing storyteller. He took you into the depths of the tragedy and evoked so many emotions. We easily spent 4 hours there and left feeling touched by the loss...More

Thank Y4192UKsue
Reviewed today

This is a very tasteful exhibit and memorial that is very powerful and impactful. It honors those who fell that day and reimagines the tragedy thoughtfully.

Thank James S
Reviewed yesterday

There are many interesting artifacts from the horrific terror attack on display, including a fire truck and part of the WTC antenna, and a moving line-up of videos playing continuously in the comfortable theater. The design of the building incorporates the foundations of the World...More

Thank annmarz
Reviewed yesterday

Make sure you see this memorial! Very well done and will bring tears to your eyes and humble you. Bless the people we lost on 9-11!

Thank Lars05
Reviewed yesterday via mobile

Solemn but fulfilling experience for our whole family. Pay the extra for the audio tour, it is well with it. We took a nine year old with some hesitation but found everything suitable for her. Whilst it isn't top on her list of things done...More

Thank Simon023
Reviewed yesterday via mobile

It was a very surreal experience, very moving but sad at the same time. I relived many memories of that day all over seeing the clips and related items. Very well put together.

Thank Scott R
Reviewed yesterday via mobile

Very beautiful memorial for the 9/11victims. Very respectful, beautiful but sad. Words cannot describe this beautiful but sad place. You have to see it for yourself.

Thank EJBVanB
Reviewed yesterday via mobile

I wanted to visit this site but wasn't sure about going to the museum. I'm so glad I did it's respectful, tasteful and a beautiful tribute to those that died, those that made or attempted rescues and those left behind. Well done to those who...More

1  Thank Chris H
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
sarah w
22 September 2017|
AnswerShow all 7 answers
Response from Sabine S |
Hi, the 9/11 memorial is located where the towers used to be. Entry is free, I seem to remember. This used to be Ground Zero. 9/11 Museum is right next to it, well worth a visit. The Ocolus is the Westfield shopping centre... More
21 September 2017|
AnswerShow all 6 answers
Response from 808phoebe | Reviewed this property |
I wouldn't take children of that age . Many pictures and sounds and exhibits would be too disturbing I think and might scare them .
Terri R
17 September 2017|
AnswerShow all 2 answers
Response from Fairliebrae | Reviewed this property |
Any day will do.