We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
Book In Advance
More Info
and up
9/11 Memorial Museum Admission
More Info
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Write a Review
Reviews (67,621)
Traveller rating
Traveller type
Time of year
  • More languages

11 - 20 of 44,476 reviews

Reviewed yesterday via mobile

The memorial is outside and free to the public. The museum is inside the building right near the memorial and is very large with many artifacts from 9/11. Additionally, it incorporates many structural components of the Twin Towers into its construction. I highly recommended that...More

Thank springengineer
Reviewed yesterday

Been putting off going here, as I through I would find it too upsetting, it was very moving, and the quietness when people were moving around really sticks out, everyone was so respectful. Overall I'm glad I went.

Thank kaymarrow31
Reviewed yesterday

When you come here is better to have bought the tickets before and have a guide with you.The feelings that you are having here are so confused.....you feel so sad for the ones that have passed away but also so happy for what they have...More

Thank terabla
Reviewed yesterday

It's a sad place if you think about what happened but it's has a calming effect. You can see people very deep in thought.

Thank Lyn R
Reviewed yesterday

This was the first thing on my list of must visits to New York. Its a very moving experience reading and listening to the audio of all that happened on about this tragic day. You can spend hours in here but on the day we...More

Thank neil_angus
Reviewed yesterday via mobile

Moving, informative, and gorgeously presented, this is a difficult place to visit for most of us over 18. They thoughtfully put the most heartbreaking artifacts in rooms that you have to choose to enter, leaving it up to you to decide what you can handle.

Thank jloug
Reviewed 2 days ago

This was my favorite place that we visited while in New York City, it is such a beautiful combination of remembrance and information. Being there evokes so many different emotions and truly makes you relive that day all over again. We spent about 4hrs there...More

Thank Lindsey T
Reviewed 2 days ago via mobile

I remember the day the twin towers were attacked vividly! Where I was who I was with and the feeling of terror and fear, even all the way across the world in South Africa at the time. The world stood still, but then it moved...More

Thank stegg
Reviewed 2 days ago via mobile

What an amazing memorial. So well done. We cannot imagine how so much thought could be put into this incredibly important site but somehow it happened. Thank you!

Thank kbdelapaz
Reviewed 2 days ago

This place is hauntingly and extremely well done. It is quite an emotional experience. There is a lot of incredible detail and it is really well laid out. We had 2.5 hours here, due to a following appointment, but we could easily have spent more...More

Thank carmel255060
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
Nearby Restaurants
O'Hara's Restaurant and Pub
776 reviews
.12 miles away
195 reviews
.14 miles away
Eataly Downtown
276 reviews
.08 miles away
Bill's Bar & Burger Downtown
549 reviews
.15 miles away
Nearby Attractions
One World Observatory - World Trade Center
15,843 reviews
.12 miles away
St Joseph's Chapel Catholic Memorial at Ground Zero
875 reviews
.17 miles away
The Oculus
771 reviews
.10 miles away
Questions & AnswersAsk a question
Does anyone know whether the museum guided tour vs. the memorial guided tour is a better tour? I have time for one guided tour but not both. Not sure which one is more informative and interesting!
27 June 2017|
Answer Show all 6 answers
Response from SissySue2015 | Reviewed this property |
I would opt for the museum tour
What's the best day to go
26 June 2017|
Answer Show all 3 answers
Response from Fpcortez | Reviewed this property |
We went on a Tuesday during a 7 hr tour that was one of our stops to see
is the ticket paperless if i want it to be?
23 June 2017|
Answer Show all 11 answers
Response from HeilenBrooks | Reviewed this property |
yes! it can be