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The Spa at Mandarin Oriental, New York

Closed Now: 10:00 - 21:00
Open today: 10:00 - 21:00
Review Highlights
Excellent massage!

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas... read more

Reviewed 1 April 2018
DrWorldWide
,
El Paso, Texas
via mobile
Personalized treatment from experts

The Thai Yoga Massage I selected was outstanding. The therapist customized the treatment to address... read more

Reviewed 26 September 2017
UTAustin
,
Austin, Texas
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Traveller Overview
  • Excellent70%
  • Very good10%
  • Average14%
  • Poor1%
  • Terrible5%
1 Apr 2018
“Excellent massage!”
1 week ago
“Average at Best for the Price!”
About
The award-winning Spa at Mandarin Oriental, New York spans 14,500 feet high above Manhattan. Honoring Mandarin Oriental’s eastern culture and heritage while incorporating influences from the cultural diversity of New York City, the Five-Star spa...more
Closed Now
Hours Today: 10:00 - 21:00
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Contact
80 Columbus Cir, New York City, NY 10023-5800
Hell's Kitchen
Website
+1 212-805-8880
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Reviews (55)
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1 - 10 of 48 reviews
Reviewed 1 week ago

Expectations should be high when paying $300 plus for a 50 minute massage. I realize in NYC that the cost of many services are skewed, so for some this may be a weekly budget item. However, having received messages from many top ranked facilities/resorts and...More

Date of experience: December 2018
Thank Karyn M
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 6 days ago

Dear Karyn M, We appreciate the time you took to share your experience with us at The Spa during a recent visit. We are sorry that your overall experience did not live up to your expectations or those that we strive to provide to each...More

Reviewed 1 April 2018 via mobile

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas. The spa is certainly small and restricted, but the massages are exceptional. Too many times I am asked for areas of concern prior to a...More

Date of experience: March 2018
3  Thank DrWorldWide
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 9 April 2018

Dear LotusDragon, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

Reviewed 12 January 2018

For the prices this place charges for spa treatments you'd expect it to be super. It's not. First of all, you cannot get anyone on the phone to even book an appointment. No way to book online as an option, either. Then the spa pool...More

Date of experience: November 2017
Thank NicandB
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 18 January 2018

Dear NicandB, We appreciate the time you took to share your experience with us at The Spa during a recent visit. We are sorry that your overall experience did not live up to your expectations or those that we strive to provide to each of...More

Reviewed 26 September 2017

The Thai Yoga Massage I selected was outstanding. The therapist customized the treatment to address my specific needs. I left the spa feeling fantastic. While they offer plenty of classic treatments, selecting something a bit more personalized and unique was worth it. The spa is...More

Date of experience: September 2017
1  Thank UTAustin
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 6 October 2017

Dear UTAustin, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and your Thai Yoga Massage. We hope that you will join us once again the next time you are in New York. Warm Regards,...More

Reviewed 19 July 2017

Mandarin is a fabulous hotel and if you only have time for a quick afternoon at the Spa, I recommend Mandarin. They really make you feel special.More

Date of experience: March 2017
1  Thank 681margaretf
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 21 July 2017

Dear 681margaretf, We sincerely appreciate you taking a moment to share your experience about your recent visit with us at The Spa at Mandarin Oriental, New York. It is a delight to hear how much you enjoyed your time with us and hope to have...More

Reviewed 22 May 2017 via mobile

I booked my 80 minute massage purposefully on a rainy day. The interior of this spa is just beautiful and simply done. It's an oasis in the city that never sleeps. This was my first visit and it was absolutely decadent. From booking the appointment,...More

Date of experience: May 2017
Thank Lynn F
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 26 May 2017

Dear Lynn F, Thank you so much for your flattering review of The Spa at Mandarin Oriental, New York. We are glad to hear how much you enjoyed your massage and overall spa experience with us. We hope to welcome you back again soon. Warm...More

Reviewed 25 April 2017 via mobile

As I am staying in the MO NY for six nights I have just visited the spa at mandarin oriental. There is a comfy relaxing lounge with beds, a hot steam room, a oxygen pool. The treatment was incredible and perfectly arranged (you can choose...More

Date of experience: April 2017
Thank dariof94
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 28 April 2017

Dear dariof94, Thank you very much for taking the time to write a lovely review about your experience with us at The Spa during your time here at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed your treatment, the facilities...More

Reviewed 1 April 2017 via mobile

My husband set up a prenatal massage, manicure and pedicure for my birthday weekend. He called a couple weeks earlier and asked for the same day we would be checking into the hotel on Saturday April 1. He didn't receive any email confirmation about the...More

Date of experience: April 2017
Thank Lezlee K
Reviewed 12 March 2017

I had a massage and a body scrub. There are Japanese influences throughout and start by taking your shoe when you check in. Each phase of the treatments are well thought out and I never felt rushed. I loved their signature smell so much I...More

Date of experience: March 2017
Thank Renee H
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 17 March 2017

Dear Renee H, Many thanks for taking a moment to write about your Spa experience with us recently at The Spa at Mandarin Oriental, New York. It is wonderful to hear how much you enjoyed your body scrub and treatment and we hope to have...More

Reviewed 6 March 2017 via mobile

What an amazing morning full of relaxation and pampering. My services of the day included a 50 minute massage and a pedicure. The staff were welcoming and informative regarding the additional relaxation options available following your services.

Date of experience: March 2017
Thank julierayc73
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Nearby
Hell's Kitchen
Just a few strides from the pulsing beat of Times
Square, Hell’s Kitchen has a much more local pulse
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of the appeal, but there’s also a new energy arriving
in the neighbourhood in the form of modern residential
buildings with new retail and food shops. Ninth Avenue
is lined with restaurants of all types, from tiny Thai
hangouts and Italian trattorias to French bistros and
...More
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Questions & Answers
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MelbourneMack
31 March 2018|
Answer
Response from Mandarin_NYC | Property representative |
Dear MelbourneMack, Thank you for your question regarding The Spa at Mandarin Oriental, New York and our fitness and pool facilities. We do not offer a day pass for our facilities and our pool and fitness facility are open... More
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