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The Spa at Mandarin Oriental, New York

Open Now: 10:00 - 21:00
Open today: 10:00 - 21:00
Review Highlights
Excellent massage!

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas... read more

Reviewed 1 April 2018
LotusDragon
,
El Paso, Texas
via mobile
Personalized treatment from experts

The Thai Yoga Massage I selected was outstanding. The therapist customized the treatment to address... read more

Reviewed 26 September 2017
UTAustin
,
Austin, Texas
Read all 54 reviews
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Traveller Overview
  • Excellent71%
  • Very good11%
  • Average12%
  • Poor1%
  • Terrible5%
1 Apr 2018
“Excellent massage!”
12 Jan 2018
“The hotel is great but the spa is whatever”
About
The award-winning Spa at Mandarin Oriental, New York spans 14,500 feet high above Manhattan. Honoring Mandarin Oriental’s eastern culture and heritage while incorporating influences from the cultural diversity of New York City, the Five-Star spa...more
Open Now
Hours Today: 10:00 - 21:00
See all hours
Contact
80 Columbus Cir, New York City, NY 10023-5800
Midtown
Website
+1 212-805-8880
Call
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Most Helpful Positive Review
Reviewed 1 April 2018 via mobile

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas. The spa is certainly small and restricted, but the massages are exceptional. Too many times I am asked for areas of concern prior to a...More

3  Thank LotusDragon
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 9 April 2018

Dear LotusDragon, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

Most Helpful Critical Review
Reviewed 29 June 2016

I have to start by saying that I have never stayed at Mandarin Oriental hotel, as the price point is a bit high for my budget. I was excited though, to treat myself to a spa appointment here, as I had heard great things about...More

2  Thank MTVandendooren
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 11 July 2016

Dear MTVandendooren, Thank you very much for taking the time to share your experience with us at The Spa at Mandarin Oriental, New York. We are sorry to learn that your overall experience did not live up to your expectations or those that we strive...More

Reviews (54)
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1 - 10 of 47 reviews
Reviewed 1 April 2018 via mobile

There is not much to the Mandarin Oriental Spa if you compare it to the spa palaces in Las Vegas. The spa is certainly small and restricted, but the massages are exceptional. Too many times I am asked for areas of concern prior to a...More

3  Thank LotusDragon
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 9 April 2018

Dear LotusDragon, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

Reviewed 12 January 2018

For the prices this place charges for spa treatments you'd expect it to be super. It's not. First of all, you cannot get anyone on the phone to even book an appointment. No way to book online as an option, either. Then the spa pool...More

Thank NicandB
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 18 January 2018

Dear NicandB, We appreciate the time you took to share your experience with us at The Spa during a recent visit. We are sorry that your overall experience did not live up to your expectations or those that we strive to provide to each of...More

Reviewed 26 September 2017

The Thai Yoga Massage I selected was outstanding. The therapist customized the treatment to address my specific needs. I left the spa feeling fantastic. While they offer plenty of classic treatments, selecting something a bit more personalized and unique was worth it. The spa is...More

1  Thank UTAustin
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 6 October 2017

Dear UTAustin, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and your Thai Yoga Massage. We hope that you will join us once again the next time you are in New York. Warm Regards,...More

Reviewed 19 July 2017

Mandarin is a fabulous hotel and if you only have time for a quick afternoon at the Spa, I recommend Mandarin. They really make you feel special.More

1  Thank 681margaretf
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 21 July 2017

Dear 681margaretf, We sincerely appreciate you taking a moment to share your experience about your recent visit with us at The Spa at Mandarin Oriental, New York. It is a delight to hear how much you enjoyed your time with us and hope to have...More

Reviewed 22 May 2017 via mobile

I booked my 80 minute massage purposefully on a rainy day. The interior of this spa is just beautiful and simply done. It's an oasis in the city that never sleeps. This was my first visit and it was absolutely decadent. From booking the appointment,...More

Thank Lynn F
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 26 May 2017

Dear Lynn F, Thank you so much for your flattering review of The Spa at Mandarin Oriental, New York. We are glad to hear how much you enjoyed your massage and overall spa experience with us. We hope to welcome you back again soon. Warm...More

Reviewed 25 April 2017 via mobile

As I am staying in the MO NY for six nights I have just visited the spa at mandarin oriental. There is a comfy relaxing lounge with beds, a hot steam room, a oxygen pool. The treatment was incredible and perfectly arranged (you can choose...More

Thank dariof94
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 28 April 2017

Dear dariof94, Thank you very much for taking the time to write a lovely review about your experience with us at The Spa during your time here at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed your treatment, the facilities...More

Reviewed 1 April 2017 via mobile

My husband set up a prenatal massage, manicure and pedicure for my birthday weekend. He called a couple weeks earlier and asked for the same day we would be checking into the hotel on Saturday April 1. He didn't receive any email confirmation about the...More

Thank Lezlee K
Reviewed 12 March 2017

I had a massage and a body scrub. There are Japanese influences throughout and start by taking your shoe when you check in. Each phase of the treatments are well thought out and I never felt rushed. I loved their signature smell so much I...More

Thank Renee H
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 17 March 2017

Dear Renee H, Many thanks for taking a moment to write about your Spa experience with us recently at The Spa at Mandarin Oriental, New York. It is wonderful to hear how much you enjoyed your body scrub and treatment and we hope to have...More

Reviewed 6 March 2017 via mobile

What an amazing morning full of relaxation and pampering. My services of the day included a 50 minute massage and a pedicure. The staff were welcoming and informative regarding the additional relaxation options available following your services.

Thank julierayc73
Reviewed 14 January 2017 via mobile

We have enjoyed spa treatments at Mandarins in other cities and decided to try NYC, and we were not disappointed. A bit more pricey than other cities since it's New York but the same great service. The unisex waiting area is a bit odd -...More

Thank maxpaste
Mandarin_NYC, Manager at The Spa at Mandarin Oriental, New York, responded to this reviewResponded 19 January 2017

Dear maxpaste, We truly appreciate the time you took to write such a lovely review of your experience with The Spa and we hope that you will join us once again the next time you are in New York. Warm Regards, Mandarin Oriental, New York...More

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Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
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MelbourneMack
31 March 2018|
Answer
Response from Mandarin_NYC | Property representative |
Dear MelbourneMack, Thank you for your question regarding The Spa at Mandarin Oriental, New York and our fitness and pool facilities. We do not offer a day pass for our facilities and our pool and fitness facility are open... More
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