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Macy's Herald Square

Open Now: 10:00 - 21:00
Open today: 10:00 - 21:00
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2,047
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Certificate of Excellence
What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has...More
Open Now
Hours Today: 10:00 - 21:00
Suggested duration: 2-3 hours
Traveller Overview
  • Excellent44%
  • Very good32%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store”(74 reviews)
“flower show”(37 reviews)
Contact
151 West 34th Street, New York City, NY 10001-2101
Midtown
Website
+1 212-695-4400
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Reviews (4,441)
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2,432 results
Traveller rating
1,068
743
345
140
136
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LanguageEnglish
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1,068
743
345
140
136
Show reviews that mention
All reviews wooden escalators huge store flower show shoe department black friday largest department store in the world santa land ralph lauren shopping experience christmas windows new york flagship store great place to shop under one roof great shopping holiday season bargains
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1 - 10 of 2,432 reviews
Reviewed yesterday via mobile

This store is huge with everything under the one roof. Give yourself plenty of time to shop around all the different departments.

Date of experience: January 2019
Thank WalshFamilyIreland
Reviewed 4 days ago via mobile

Even though I was on a trip to NYC 10 days before Christmas this was not considered a shopping trip. We could walk out our hotel and see it. How cool. This icondic landmark that's been around forever and known for shopping, movies and a...More

Date of experience: December 2018
Thank terrye492
Reviewed 4 days ago

If your in the area stop in just to see the building. That alone is worth the visit aside from the shopping.

Date of experience: September 2018
Thank Spuddler
Reviewed 5 days ago via mobile

The usual pilgrimage to Macy’s is a must, especially if visiting in the run up to Christmas and it has a great atmosphere and some even better deals!

Date of experience: January 2019
Thank CheshireJetSetter
Reviewed 5 days ago

We visited the store on New Years day and it was still decorated for Christmas. The main floor was very nice as were the windows outside. Not as magical as my first visit over 30 years ago but still pretty. As for shopping once you...More

Date of experience: January 2019
Thank teaschertz
Reviewed 5 days ago

We came here as tourists, the prices here were cheaper for some products compared to the outlets and are much cheaper than the prices you find in Australia. It is worth spending a bit of time looking for bargains, especially if you are after something...More

Date of experience: January 2019
Thank 95nikop
Reviewed 1 week ago via mobile

The Macy’s store has 9 levels and it is packed with every line you could think of. I purchased sperry boots at the time. Highly recommend to visit the place and see what they have. Also they have a great mini food court on the...More

Date of experience: January 2019
Thank jeffrB2323MQ
Reviewed 1 week ago

We love to visit Macy's to sort of kick start our holidays. Their holiday windows are usually pretty amazing, let alone all the decorations inside the store. Their Santa Land is really nice, but plan on standing in line for HOURS to walk through it!...More

Date of experience: December 2018
Thank daisyferret1
Reviewed 1 week ago

5yrs since last visit, how things change. More clothes and shoes on the floor than a riot in Primark. Even had vagrants warming them selves on seats in the shoe department, not pleasant. Coffee bar has mousetraps,didn’t expect that. We were expecting a high class...More

Date of experience: September 2018
Thank Stephen S
Reviewed 1 week ago via mobile

This Macy’s still has some of its Christmas decorations which are pretty. The staff weren’t super helpful. I found 1 shoe in the discount section and apparently the other shoe was no where to be found and the lady just shrugged her shoulders lol.

Date of experience: January 2019
Thank TinaHarris78
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Questions & Answers
Ask a question
Maria R
12 December 2018|
AnswerShow all 8 answers
Response from ERat |
Depends on when you go. Early morning (8:30-9:00) time slot took just under an hour on Sunday, Dec 15. I would expect afternoon and evening waits to be MUCH longer.
1
Vote
TrailBlazer363963
25 November 2018|
AnswerShow all 10 answers
Response from MacysTourism | Property representative |
Unfortunately we do not offer parking at Macy's. We do have a few garage options in the neighborhood. The one I suggest would be the Icon Parking garage located at One Pennsylvania Plaza.
0
Votes
mya_xoxo
20 November 2018|
AnswerShow all 7 answers
Response from MacysTourism | Property representative |
Santaland reservations can be made up to 5 days in advance so you should be able to book any available slots when 12/19 or 12/20 rolls around. I hope you're able to get a reservation and have a wonderful time with your... More
1
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