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Refinery Rooftop

Certificate of Excellence
Neighbourhood:
Midtown
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Address: 63 W 38th St, New York City, NY 10018-3818
Website
Today
16:00 - 01:00
Open now
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Hours:
Mon - Thu 16:00 - 01:00
Fri 16:00 - 03:00
Sat - Sun 14:00 - 01:00

TripAdvisor Reviewer Highlights

Read all 85 reviews
Visitor rating
  • 27
    Excellent
  • 26
    Very good
  • 7
    Average
  • 5
    Poor
  • 7
    Terrible
The night was topped off with Rooftop Club

We had a great time at this rooftop bar. Only trouble is it was so loud- hard to talk to those around you! Enjoyed the venue- will be back

4 of 5 bubblesReviewed 6 February 2017
janbK6058QR
,
Villanova, Pennsylvania
via mobile
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85 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Level Contributor
65 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Booked the refinery just for drinks and it did not disappoint, great service, a waitress overheard us talking about being engaged and kindly brought us complementary prosecco. Also the squid was delicious 👌🏼 highly recommended

Helpful?
Thank Gemima123
New York City, New York
Level Contributor
74 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

It has beautiful view of Empire State Building .industrial design .brick wall accent ! The drinks and food are really good!

Helpful?
Thank Guzel16
Phuket, Thailand
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 13 February 2017 via mobile

I agree with some of the other reviewers that this is not a great place to go for a drink. The place feels very austere and cold - why they don't do something nice with it is a mystery. It may be better for a drink in the afternoon in summer but wouldn't go there for an evening drink.

Helpful?
Thank Be_zen_today
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Be_zen_today, Thank you for taking the time to review the Refinery Rooftop.  We appreciate all feedback whether it be the good, the bad, or the ugly.  Many people have different expectations when it comes to our rooftop.  Some people expect a quiet, romantic garden of Eden while others are looking for more of a lively atmosphere.  The truth of... More 

Villanova, Pennsylvania
Level Contributor
176 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 6 February 2017 via mobile

We had a great time at this rooftop bar. Only trouble is it was so loud- hard to talk to those around you! Enjoyed the venue- will be back

Helpful?
Thank janbK6058QR
Cedar Grove, New Jersey
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 21 December 2016 via mobile

Hotel and restaurant are awesome! We had a party of 2 adults 2 teenagers and a 11 and 10 year old. Menu is very limited and there is no kids menu. Our waiter Jake was not the friendliest and the bus boys were clearing our table as a couple of us were still eating. Annoying! Overall, would go back just... More 

Helpful?
Thank reen1026
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Reen1026, Thank you for taking the time to share your experience at the Refinery Rooftop.  I am extremely disappointed that we did not meet our own expectations when it comes to customer service and hospitality.  I have taken the liberty to share your review with our staff and remind them the importance of presidential service.  We appreciate your feedback... More 

Level Contributor
163 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 27 November 2016 via mobile

Great view of .Manhattan skyline,mainly Empire State. Good drinks and friendly staff. Music playing completes the deal.

Helpful?
Thank Rsbrenda1
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 20 November 2016 via mobile

Found this doing a google map search of the area. Glad we went. Food was a little timely arriving but we did manage to score a swing with only a ten minute advance reservation! Can't wait to go back one evening to enjoy the view.

Helpful?
Thank Tana M
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Tana, Thank you so much for your generous review of the Refinery Rooftop. We appreciate the time you took to provide feedback from your experience and hope to see you back very soon. Cheers! Stephen More 

Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 10 November 2016 via mobile

Planning a trip to NYC of course this beautiful looking rooftop bar made the list, I was so so excited to go so after a long day of viewing the city we decided to stop by for a couple of drinks before heading home to change for dinner, but alas due to a very rude doorman our visit to the... More 

Helpful?
1 Thank Candypenguin21
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Candypenguin21, Thank you for taking the time to share your experience. I am sorry you were unable to enjoy the rooftop upon your arrival. Because of space limitations, private buyouts or incoming reservations, our door can be a difficult situation for both us and the customer. On our busier nights we utilize a reservation system and we try to... More 

Charlotte, North Carolina
Level Contributor
175 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 21 October 2016

The atmosphere is nice and the drinks were good! Reasonably priced for NYC. I would definitely go back when I'm in the area.

Helpful?
Thank Darci M
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Darci, Thank you for taking the time to review the Refinery Rooftop. We are happy you enjoyed your experience and hope to see you back again soon. Cheers! Stephen More 

Milan, Italy
Level Contributor
130 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 October 2016

It is more of a bar with only a short selection of good dishes. On the top of the Refinery Hotel it is not very high but is very pleasant, has a large terrace with a view on the surrounding buildings.

Helpful?
Thank Francesco M
Stephen M, Owner at Refinery Rooftop, responded to this review

Hi Francesco, Thank you for taking the time to share your experience at the Refinery Rooftop. We are really excited to get such a great review. We appreciate your feedback and hope to see you back again soon. Cheers! Stephen More 

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Gastonia, North Carolina
5 days ago
london
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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